Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
717
Reviews
Chart
#189
Shopify

All reviews

5 / 5 Share
June 18, 2025

was connected with one of the customer care persons, she was super super helpful, guided me through everything and made the set up super easy that i did not require any developer to help with making the app live would definitely recommend this app to fellow brand owners especially for because of their top-notch customer service!

Store Using app Total reviews Average rating
AMARAA 13 days 3 5.0
5 / 5 Share
June 12, 2025

The customer support team responds quickly and they are very helpful!

Store Using app Total reviews Average rating
Ayma Active About 5 hours 8 5.0
5 / 5 Share
June 11, 2025

I had a great experience with the Return Prime app thanks to Wonder. She was incredibly helpful, responsive, and made the entire process smooth and hassle-free. She took care of everything I needed and exceeded my expectations. Truly appreciated her support — thank you, Wonder!

Store Using app Total reviews Average rating
Rudest 12 days 1 5.0
5 / 5 Share
June 9, 2025

very helpful app

Store Using app Total reviews Average rating
Sweet Dreams Almost 3 years 6 4.3
5 / 5 Share
June 7, 2025

Aa great app with everything we need to have a smooth return process on our store :)

Store Using app Total reviews Average rating
Meta Bamboo 3 days 10 5.0
5 / 5 Share
June 5, 2025

Store Using app Total reviews Average rating
Bonita 7 days 8 5.0
5 / 5 Share
June 4, 2025

So helpful! The best support service and very fast to respond

Store Using app Total reviews Average rating
Naked Sole 3 months 1 5.0
5 / 5 Share
May 28, 2025

Just started using this app today and needed help with a small detail. I contacted customer service in the chat and not only were they extremely helpful and got it done for me in a matter of minutes, but their sense of humor was top notch!

Store Using app Total reviews Average rating
Stash and Stone About 8 hours 1 5.0
5 / 5 Share
May 21, 2025

We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!

Store Using app Total reviews Average rating
Village Maternity Over 3 years 2 5.0
5 / 5 Share
May 14, 2025

Store Using app Total reviews Average rating
Planet Paaduks About 3 years 4 5.0
5 / 5 Share
June 23, 2025

Priyanka was extremely brilliant and efficient in handling all requests promptly. She managed to solve all matters related to smooth integration, setup, and testing in every step of the way. Fully appreciate her responsiveness and this was key for us moving forward with our launch. Kudos to you !

Store Using app Total reviews Average rating
WAYVE 2 months 3 5.0
5 / 5 Share
May 6, 2025

We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!

Store Using app Total reviews Average rating
Hebba 5 months 1 5.0
5 / 5 Share
May 5, 2025

Game-Changer for Returns and Exchanges! Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention. The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!

Store Using app Total reviews Average rating
Blue Island 11 months 4 5.0
5 / 5 Share
May 2, 2025

super helpful with resolving my issue.

Store Using app Total reviews Average rating
Hiro Clark 21 days 8 5.0
5 / 5 Share
May 1, 2025

Great customer care

Store Using app Total reviews Average rating
5 / 5 Share
April 23, 2025

Amazing service and solved our return issue

Store Using app Total reviews Average rating
Lucira Jewelry About 1 month 4 5.0
5 / 5 Share
April 17, 2025

Goated customer service

Store Using app Total reviews Average rating
Forgals 5 months 4 5.0
5 / 5 Share
April 8, 2025

Brilliant app. My return and exchange journey is quite sorted now.

Store Using app Total reviews Average rating
Surma About 2 months 5 5.0
5 / 5 Share
April 3, 2025

Best software to manage all the returns/exchange requests

Store Using app Total reviews Average rating
thehamptons About 1 year 4 5.0
5 / 5 Share
March 28, 2025

One of the best apps in the Shopify app store. If you are looking for an app that can help you Return or Exchange products, look no further. They have many integrations for different systems, many customizations for processing reasons, and email templates that are also customizable. The secret gem of this app is their support team. Any questions or problems my team or I encounter, they are extremely quick to get back to us and they make sure to follow up in a timely manner, as well.

Store Using app Total reviews Average rating
Dorfman Milano Hats 4 months 1 5.0
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