All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2024

verygood

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

This return request app has been a game-changer. The support team is top-notch, always responsive and helpful. We’ve been able to create effective return incentives, which have greatly reduced return rates and boosted customer retention. Highly recommend!

Store

Manuka

Using app

25 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Oct. 16, 2024

Best

Using app

15 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 15, 2024

The customer service team is amazing! They respond quickly and are always helpful.

Store

PILGRIM

Using app

2 months

Total reviews

13

Average rating

4.8

5 / 5 Share

Oct. 10, 2024

The best best best onboarding experience. One chat and I am implemented!!! Thank you to Wonder, my rep

Using app

About 1 year

Total reviews

9

Average rating

3.4

5 / 5 Share

Oct. 9, 2024

Really good, uncomplicated app, but what makes this app super, and really to further suggest is the fabolous support! Really understandable, hand in hand support is really outstanding without any question for perfect customer experience. No robots, ai but real person with real helpful support. I can only say many thanks for Hyelladi Pindar for the top support!

Using app

1 day

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 7, 2024

Amazing customer service , informative, helpful, exceptional service

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Great support and very helpful. The app is great, exactly what we were looking for.

Store

Kolorky

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

I am using return prime since 6 months almost and there is zero complaint. Excellent process...!!!! Keep It Up...!!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Easy to use, affordable and excellent customer service!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great Support by the team

Store

mbz.in

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

They answered incredibly quickly. All my problem is solved. Thank you for your support.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

We are using Return Prime for more than 2 years now, and it is One of the best Return App for Shopify users. Their Service is top notch, very responsive and quick resolutions.

Using app

Almost 3 years

Total reviews

11

Average rating

4.8

5 / 5 Share

Sept. 24, 2024

Great support and excellent help!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Return Prime is a great experience for managing returns and exchanges. They have improved our operational efficiency.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

I am so excited to have found this app and to have been helped with the setup by Marie Claire, a customer service representative. It will streamline our returns process and help to convert returns into sales and return customers.

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

I recently had the pleasure of using Return Prime, and I must say, the experience was nothing short of amazing. The actual service provided was top-notch. Not only did they deliver exactly what I needed, but they also went the extra mile to ensure everything was perfect.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

DIE BESTE RETOUREN SOFTWARE auch für DEUTSCHLAND!!! Das Programm hat nicht umsonst 5 Sterne. Erst funktionierte die Anbindung von DHL Deutschland nicht und dachte schon aha, deshalb nur englische Bewertungen... ABER: Ich wurde danach Zeuge eines so hervorragendenen Kundensupport wie ich ihn in den letzten 10 Jahren nicht mehr erlebt habe. Lösung durch hohes Engagement des Software Entwickler schnell gefunden. Funktioniert jetzt einwandfrei. Das macht mich zuversichtlich auch wenn mal wieder etwas hakt eine schnelle Problemlösung zu erreichen. Toller Funktionsumfang der vielleicht noch die eine oder andere Retoure abwenden kann.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Excellent experience and very easy to integrate. Shubham provided very helpful direction for connecting Return Prime with our Shopify store and had it set up within 15 minutes. I highly recommend this app and their service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

We’ve been thoroughly impressed with Return Prime. The customer service has been outstanding, and setting up the platform was incredibly smooth. The numerous integrations make it a versatile tool, and the features like COD refunds and return notifications sent directly to customers are fantastic. We highly recommend it to anyone looking to streamline their returns process!

Using app

4 months

Total reviews

4

Average rating

5.0