All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2024

Thanks for helping out . we got instant and prompt support . Thank you so much for fantastic support. Keep it up . Regards, Devendra Loosebucket

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

customer service is fast and they are very helpful !!!!

Using app

8 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 10, 2024

its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.

Store

Actan

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Customer service was amazing! I love how they helped and responded to my questions. Thank you! *wink*

Using app

4 days

Total reviews

11

Average rating

3.3

5 / 5 Share

Jan. 8, 2024

This app is perfect when you need to integrate exchanges and returns on your shopify store and the support team is great with any questions you may have!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Makes handling returns a snap! Customer service is great. Whenever there is an issue, I just jump on chat and my issue gets resolved quickly! Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.

Using app

3 months

Total reviews

66

Average rating

4.9

5 / 5 Share

Jan. 4, 2024

Return Prime for Shopify is a standout for managing returns and exchanges. Its intuitive interface and efficient process make handling customer returns hassle-free. The customization options are a plus, providing flexibility to match our store's policies. Highly recommended for any Shopify store seeking a reliable returns management solution

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Just set it up but love the live chat support. They helped me get it all going!

Store

ROCKNOT

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Return Prime is helping us a lot to handle our returns more efficiently. Support is fabulous.

Store

INCLUD

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

The service provided was excellent, all my queries were resolved in a timely manner.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Return Prime has been a helpful tool with a super helpful support team. Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily. From my experience, their support staff is easily available and can help with everything we've ended up needing. Integrates with Shipstation, too, so managing return shipping is automated and easy. I do recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

They helped me solve technical issues! I barely had to lift a finger!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Nice Customer Service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Absolute fantastic app and loved it the performance of the app. Especially the marketing girl Greeva explained it in detail and answered everything very polite. I hope this app will benefit for everyone who is looking customer for return the products this app makes it simple and easy.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

The Return Prime app exceeded my expectations with its seamless return process and user-friendly interface. What truly stood out was the brilliant customer service—prompt, attentive, and incredibly helpful. The support team went above and beyond to address my concerns, making the overall experience with Return Prime truly exceptional. I highly recommend this app for its efficiency and outstanding customer service via Greeva

Store

Janasya

Using app

2 days

Total reviews

4

Average rating

5.0