ReturnGO Returns & Exchanges

March 28, 2025

Fantastic! Everyone is very helpful :)

March 27, 2025

Excellent and efficient customer service! Had an issue and it was resolved in no time at all.

March 26, 2025

Switched from Loop to ReturnGO, has a lot of features that Loop has, even has a similar dashboard. Saving thousands compared to Loop on a yearly basis. Very happy with it.

March 20, 2025

The best return app for any shopify business! loads of option and easy customer experience - must have for your shopify store!

March 18, 2025

I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps our customers to easily get the return labels and submit return requests, leaving our team focused on things that require attention.

March 11, 2025

Customer Support is always 1000/10. I like how they are following up with the concerns and quickly available to assist.

March 9, 2025

Après avoir testé beaucoup d'application de retour. ReturnGo est la meilleure du marché. L'équipe est réactif et l'interface très facile d'utilisation. Je recommande à 100%

March 6, 2025

Je recommande l'application pour son efficacité et les possibilités qu'elle offre (retour, modification de commande, suivi). La mise en place est assez facile, et le support est disponible pour répondre à nos questions.

March 5, 2025

Fast and speedy response. So helpful always. She fixed by issue within 5 minutes - very happy

Feb. 26, 2025

Feb. 20, 2025

The App is very intuitive and the onboarding support is great! Junessa supported me through the process and ensured all setup was correct.

Feb. 20, 2025

La asistencia técnica es de las mejores que he visto, no tardan en responderte y ayudarte en lo que haga falta.

Feb. 18, 2025

Great overall experience with app. Support is quick and effective. Would definitely recommend to small shops looking for a return and exchange solution.

Feb. 14, 2025

I had a question about setting up regional returns (US to US hub, UK/EU to UK/EU warehouse). The support was incredibly helpful, providing clear and concise instructions. They resolved my issue quickly and efficiently. I really appreciate their expertise and prompt assistance.

Feb. 14, 2025

ReturnGO is an intuitive and efficient solution for streamlining returns and exchanges. Its seamless integration and user-friendly interface make it an invaluable tool for our business. What truly sets it apart, however, is its outstanding customer support—particularly Junessa, whose expertise, responsiveness, and dedication ensure a smooth experience. Highly recommended

Feb. 7, 2025

Customer service is always willing to help and figure out any issues that occur.

Feb. 6, 2025

A little confusing to configure, but the support is always available and super helpful and knowledgeable.

Jan. 15, 2025

Really Nice customer care and the application is truly great. I've tried many others with the same scope, but only this one is truly complete and works correctly in all parts

Dec. 30, 2024

We recently partnered with ReturnGo after thorough research on return platforms, and we're extremely satisfied with the experience. The onboarding process was incredibly smooth, and we were fortunate to have Reyn, a dedicated specialist, assist us throughout. She was exceptionally helpful, guiding us through setting up our return policies, and remained responsive and supportive every step of the way. Their 24/7 chat support is a standout feature. It’s rare to find a platform that offers such continuous availability, and this support has made a significant difference in our experience. The platform has no hidden fees, offers competitive pricing, and maintains a professional attitude, which was a big factor in our decision to move forward with ReturnGo. The features they provide align perfectly with our needs, making it a strong choice for our return management. While we would love to see even more integration options in the future, as well as additional countries supported for shipping labels, we’ve had nothing but a 5-star experience so far. We highly recommend working with ReturnGo and look forward to continuing our partnership with them!

Dec. 29, 2024

Amazing service, the most seamless app for managing my returns. The live chat is always available for help!