ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
355
chart
#1,526
All reviews
Review RSS Feed
Nov. 21, 2025
very easy and straight forward to use, and customer service are very responsive and helpful.
Nov. 3, 2025
Excellent support team — they provide very quick responses with detailed and accurate explanations. It’s a pleasure working with them!
Store
AIMEE TLV
Using app
About 1 year
Oct. 31, 2025
This returns portal has been a great addition to our website. This is making the return process easier for staff and customers. You can customise it to suit your return process and all of the staff have been really helpful throughout. The aftercare support has been good too and they have been quick to help with any queries/teething issues that we have had. Their email replies to any queries feature detailed step by step instructions so that you can make the changes, meaning that you have a better understanding of how it works. Thank you ReturnGo!
Store
Horzehoods
Using app
5 months
Oct. 27, 2025
Oct. 27, 2025
Great support team! Super professional with high availability and care to every issue. The app itself very easy and friendly for the usres.
Oct. 23, 2025
The app is intuitive, easy to get an overview of and set up, and the support is great!
Oct. 22, 2025
Very helpful and kind! Explained everything perfectly for me to understand and was very patient and resolved the "issue" I was having. thank you :)
Oct. 7, 2025
Sept. 23, 2025
Customer service is amazing, my first time creating my shopify website myself and integrating a returns portal so I needed alot of assistance and Chris was great! Their chat feature is super useful. Thank you!
Sept. 12, 2025
ReturnGO has been a game-changer for our business. The platform is intuitive, reliable, and makes managing returns and exchanges seamless for both our team and our customers. What I appreciate most is how customizable it is - we’ve been able to tailor the return flow to match our policies perfectly. The customer support team is outstanding - responsive, knowledgeable, and always willing to go the extra mile to make sure everything runs smoothly. It’s rare to find a company that not only provides a great product but also consistently delivers exceptional service.
Sept. 11, 2025
The onboarding process is super seamless and don't beat around the bush with your onboarding call, unlike other brands that mask their pricing till the end of the call. Rav was super helpful with onboarding set up and Chris from customer support provided fast solutions. Overall, highly recommend this app for those starting out, as their pricing is reasonable and customer support is outstanding!
Sept. 10, 2025
ReturnGo is such an easy tool to use to streamline your return/exchange management flow.
Sept. 2, 2025
I'm so so happy with Nikki! She answered all of my questions and made sure that everything is correct! Consider a raise for her :)