ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.8
feedback
327
chart
#1,880
All reviews
Rating Breakdown
July 14, 2021
I used this app and loved it, very helpful and the support is so good! love the team. thank you for your work!
July 13, 2021
By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. The Return Go App continually has gotten better since we first installed it onto our store. For the price and value offered I would say to look no further than this Return and Exchange Portal!
July 9, 2021
I have researched all of the major returns platforms and decided to ReturnGo for our store. I couldn't be happier with the app! There are some features I've requested that the ReturnGo team responded they're currently working on building it out. Sounds like their development team has a great plan in place and I'm really excited about what the app currently provides, as well as what they'll be launching in the future. The value we're going to get from this app is incredible! Their team is so quick to respond to all of my questions, it's definitely worth scheduling a call with them when you install! Really wonderful customer service! I know several of them by name because they're so helpful :)
July 8, 2021
Takes a bit of learning to figure out but it is SUPER helpful and worth it. Support is amazing about going above and beyond to make sure app does exactly what you need it to do!
June 30, 2021
Amazing app, and AMAZING customer service! the app simplifies our return/exchange process, saves soooo much time in handling it, and improves our customers experience. It has a great feature of crediting customers in store credits and their customer support service goes above and beyond, they are super helpful, Very responsive on chat and emails. The app is easy to set up, no coding needed, any question I had was answered quickly, and the value for money is great! Highly recommended.
June 29, 2021
Amazing app! It totally simplifies returns/exchanges. Worth every penny. Eyal & Aviad were an amazing help to my experience!
June 25, 2021
Eyal went above and beyond with helping me set up this app. I was very overwhelmed at first trying to figure everything out, and he helped me with all of my concerns.
June 25, 2021
I use this app since a week, and it is great for user experience! Every exchange or refund request is converted into Shopify! The best thing is to have the opportunity to chat with the support for any question. They are super nice and take a lot of comments in consideration. They work hard to add future improvements, and propose always better. I recommend 300% !! Aurelie from HASTKO
June 24, 2021
Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!
June 23, 2021
Great app and their customer service is really very professional. They are very responsive! I recommend
June 10, 2021
Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.
June 9, 2021
We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.
June 9, 2021
Great functionalities and even better customer service. Best one we had and we tried a few. Highly recommended!
June 7, 2021
Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.
June 22, 2021
We are very happy with ReturnGo. The app performs very well in terms of customer experience and we love the idea of the return score. We had some early implementation problems, as are to be expected with such a new product, but the support by the team was outstanding and all is fixed by now. Our only wishes are for automatic return label creation (Germany&Europe) and a bit faster back-end in general. We can really recommend this App!
May 26, 2021
The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick! Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.
May 6, 2021
We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+
July 7, 2022
Excellent customer service! All the problems we have encountered so far have been resolved within minutes/hours!
May 3, 2021
Return Go is a fantastic application that allows you to easily manage returns from all over the world. It is very easy to set up and allows you to choose from many types of resolution. The technical support is super efficient, responds very quickly and always tries to fulfill all the requests. Absolutely recommended!!
April 28, 2021
This app is the best return management system I could hope for. It integrates seamlessly with the store design, functionality, and the support is through the roof. Customers are using it and are enojying it, making them come back for more shopping. Great overall, and the price and trial period are amazing.