ReturnGO Returns & Exchanges

Sept. 27, 2021

App firstly is amazing, but let's not talk about the app, the customer support is outstanding. Yes, the app costs $10 a month, but it's so worth every penny the support, then also having a happy customer at the end of the day as well with their return being extremely easy to do.

Sept. 27, 2021

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!

Sept. 24, 2021

Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.

Sept. 20, 2021

This app is very worthwhile using. It has all the features we look for in a returns portal and new ones we didnt know existed. The team work really hard to make sure that they provide the best possible product and their service levels are incredible.

Sept. 16, 2021

Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !

Sept. 14, 2021

ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos

Sept. 9, 2021

I used this app to reduce our customer service touchpoints on returns & exchanges. The constant updates/development into this app have been incredible to our success.

Sept. 8, 2021

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs. Thanks guys. Oh and by the way, the design of the app is great and feels like 2021 unlike many other return apps there.

Sept. 8, 2021

Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there.

Sept. 8, 2021

Beautiful, streamlined interface and super easy to set up. I also received amazing support when I needed to change some wording. Highly recommend.

Sept. 1, 2021

I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The interface is simple to use both from the admin and end user; there are several return options that can be implemented & adjusted as needed. Most of all, the support team is fantastic and very responsive. I had adjustments I wanted to make to work for my specific setup and the team has replied quickly, resolved all my questions, and implemented solutions that work for me. Highly recommended, I will definitely keep it in my store.

Sept. 1, 2021

This app has so far made my returns process simple! I have only just started using it and I am so happy. The support chat is so helpful too.

Aug. 20, 2021

Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.

Aug. 17, 2021

Much more features and options in this one compared to the counterparts. Very friendly customer support and some very ambitious future plans for this app.

Aug. 15, 2021

Amazing app, and AMAZING customer service! If you don't have it yet, download it. It will save you so much time from doing the usual back and forth with your customers. Install and add your carrier (don't forget to add $ balance like I did at first) to get your prepaid labels sent to your customer. Put everyhing on automated and let it go.

Aug. 12, 2021

I love that I can just set it and forget it. This app takes care of all the tedious work. I has saved me time and saved me from a lot of headaches. I think one of the best things about this app/company is the EXCELLENT customer service. I love that I can just chat with support get my questions answered quickly. If I ever have any troubles, I know I can count on their help. Thank you!!!

Aug. 8, 2021

I am still in the trial period of this app and can already tell this is a great product with an awesome team behind it. These guys are super responsive and ready to help and take suggestions even on a sunday!! They are coming up with great integrations in the future to support our use cases. Bravo, great find! Awesome app and team

Aug. 7, 2021

really good app. is helping me a lot with the returns i'm dealing with. must say really advance AI as well.

Aug. 2, 2021

This app is amazing! But Avid is simply fantastic! Could not ask more! Thank you ReturnGo for your support and app!

July 31, 2021

AMAZING COMPANY! CONSTANTLY IMPROVING THEIR ALREADY AWESOME FEATURES! CEO HELPED ME AT MIDNIGHT HIS TIME AND JUMPED ON A ZOOM TO ASSIST ME! WOW!