All reviews

Rating Breakdown

  • 5
    97% (312 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Dec. 2, 2021

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

It's very easy to ask for support for this app. There is always someone to answer your query in less than 2 minutes of waiting. Reyn Valera spent almost 3 hours Zooming with me to succesfully setup my Returns and Exchange Portal! That's a feat. It's amazing how she walked me step-by-step setting up the app in a friendly manner and calming soft instructions. It gained my trust too to ReturnGo customer support. All the *******************stars I can give. Keep it up! Best regards, Mariano Tagayun LeisureField

Using app

About 2 months

Total reviews

13

Average rating

4.3

5 / 5 Share

Nov. 17, 2021

This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!

Store

Toned

Using app

About 3 hours

Total reviews

12

Average rating

4.7

5 / 5 Share

Nov. 16, 2021

Great comprehensive solution for exchange and return. The customer service is especially great - quick responses, patient and thorough.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

This has been one of the best customer experiences ever, highly recommended. The app is also working great and they personalized it for me according to my needs. Thank you so much for the great service and keep up the good work.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Incredibly easy to set-up and by far the BEST customer support team you can find. If you're looking for a return platform to easily handle customer returns this is the one!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app requires some significant setup time and testing, but once we got that done, the app has worked great. The few glitches that we've run into have been addressed promptly and thoroughly by the development team, and they've even accommodated us with a custom feature we needed. The interface is perfect for teams wanting a highly-customized portal and dynamic features. It's made the returns process so much more streamlined and organized. We're very happy.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 7, 2021

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.

Using app

Almost 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

This app is exactly what we were looking for to help ease the return request/process for customers and us. The customer service is also excellent, with quick responses and the ability to setup video calls!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

App firstly is amazing, but let's not talk about the app, the customer support is outstanding. Yes, the app costs $10 a month, but it's so worth every penny the support, then also having a happy customer at the end of the day as well with their return being extremely easy to do.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.

Using app

15 days

Total reviews

6

Average rating

3.0

5 / 5 Share

Sept. 20, 2021

This app is very worthwhile using. It has all the features we look for in a returns portal and new ones we didnt know existed. The team work really hard to make sure that they provide the best possible product and their service levels are incredible.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 16, 2021

Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 14, 2021

ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos

Using app

4 months

Total reviews

4

Average rating

5.0