ReturnGO Returns & Exchanges

Feb. 2, 2022

Omg, this is a must-have for every business owner. I don't normally review apps but I couldn't let this good mine pass fellow small business entrepreneurs. Install it and you will be forever grateful. Worth every dime. I am just astounded by how well this app is made and how it makes the whole experience seamless and completely customizable. Makes my business look so professional. Stop scrolling just download it, period, and thank me later. For real!!!!

Feb. 1, 2022

This app is a game changer when it comes to processing returns. Doesn't take long to set up and is packed with features. What I was most impressed with was the help received from their support team when I had an issue with postage being charged on returns (I only wanted to charge the customer the price difference for the items). Junessa on the help team, was a joy to deal with - pleasant, helpful and more than a little patient with my limited experience. Together with her CTO, they were able to patch a backend fix to my store which solved the issue while I waited! How good is that! Thank you guys.

Feb. 1, 2022

These guys have some of the best support i've seen from all apps on Shopify. Also I tested multiple return apps, this is definitely the best i've seen.

Jan. 31, 2022

Really nice one to handle your returns. Had a lot of problems with all my returns, now everything is super easy!

Jan. 31, 2022

First off, never seen such awesome customer support team on any app before. Kudos to the team - every single one (most recent Junessa)! Now on a technical and operational side, this APP is genius, and makes all exchanges seamless for both sellers and customers... this review is being written after 10 months of actually operating with the app so rest assured this is SOLID! Keep it going guys, hopefully one day people can select exchanges within the portal itself... nonetheless, this is 110% perfect AS IS! Thank you! ✌✨

Jan. 30, 2022

Super app, best pricing.. very easy to set up rules.. had couple of doubts and the support was super awesome too! Keep it up team!

Jan. 30, 2022

HIGHLY RECOMMEND! Its a great returns app with lots of features and a very responsive support team. Excited to see how they grow in the future.

Jan. 28, 2022

So easy. Great support, amazing functionality. I installed it on one of my sites and then size more of them.

Feb. 22, 2022

Great App, excellent customer service. The app reduced immediately the effort in handling returns. We save time, the customer has a clear tool to handle its request and we turn already returns into exchanges. Work perfectly, highly recommended.

Jan. 27, 2022

We have started using this app recently - The functionalities are great and it will definitely assist us in simplifying our return processes. Also, customer support is always online and happy to assist on questions and difficulties whilst setting up. Looking great so far!

Jan. 26, 2022

Will definitely recommended. The support team is responsible to all my questions and they are trying their best to help. I experience some problems with Canada Post and they will always circle back for the solution. Really really satisfied with their service and will highly recommended.

Jan. 26, 2022

I've used this app for a while now and I can say that it really helped us alot! We have more analytics and everything works great together with shopify and our service app. Everything is easy to use and if you need help with something the customer service is on point. They keep developing and providing better features and I simply love it!

Jan. 6, 2022

We've been using ReturnGo for a few months now and it has really helped streamline our return process and made things more efficient. The developers are always updating and adding new features. Customer support is excellent!

Jan. 5, 2022

We've been using this app to manage our returns and exchanges and we're really happy with it. The onboarding process was really easy, and the app is easy to use and we were able to fully automate our returns and exchange processes.

Jan. 5, 2022

excellent customer service by Lian, fast responses and great help from them to answer all of our questions

Jan. 4, 2022

I've tested many returns apps that did not have the capabilities that I needed but this app so far has meet all my return policies needs. The support team has been very helpful and even one representative hopped on a late night zoom call to assist me in figuring out the best way to get one complex condition set up. EXCELLENT customer service!

Jan. 4, 2022

Loving this app! It's so streamlined and professional and the support is top notch. Would highly recommend. :)

Dec. 29, 2021

Junessa helped me get the app integrated quickly. Amazing how much control you have over the process!

Dec. 28, 2021

Great support - saves me so much time on returns and makes the process simple and easy for my customers. Amazing amount of customization. Highly recommend.

Dec. 27, 2021

Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that lol