All reviews

Rating Breakdown

  • 5
    96% (347 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (344)
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5 / 5 Share

July 12, 2022

Awesome returns app! Great functionality, nice price and super good support. The integrations work and it has streamlined our operation and removed much manuality. Two thumbs up!

Store

Valija

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2022

Estamos muy contentos con la colaboración con ReturnGo. Hemos propuesta varias implementaciones en lo poco que llevamos trabajando con ellos y siempre están dispuestos a escuchar y mejorar la experiencia de cliente!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2022

Excellent customer service, quick responses at all times. The application works very well and is very easy for both the customer and the customer service agents.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Not only is the app great, but the customer service has been so next level amazing that I'm shocked, and so grateful. Reyn has been so awesome helping us move over from Return Magic and get everything organised. So happy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

its an amazing automated return and exchange app giving your customer an amazing and easy exchange experience. but whats more amazing as a business owner is their customer service is beyond amazing, and their team are all synced making sure they would solve the problem. i can't recommend them enough, they are truly amazing!

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 4, 2022

L'équipe est très présente pour répondre à l'ensemble de mes questions. De plus l'application est très complète et répond à l'ensemble de mes besoins.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2022

Their customer service is awesome, definitely needs some updates but I know that will come with time! Very satisfied with the app and how run!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

Used after Return Magic shut down. Works well, notable improvement to Return Magic. Would recommend if looking for affordable return portal.

Store

Foehn

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 23, 2022

What I love most about this app is the endless possibilities. Once you've got the hang of it and covered your returns preferences, you can move on to create a customer retention methods and much more.

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

June 14, 2022

Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2022

Love the app. Has made returns process much easier with visibility on why things are being returned. Moved over from a different up and couldn't be happier! Recommend! Also, the Customer Service team are fantastic!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

Does exactly what we needed it to do, and the staff is very helpful and answers our questions within an hour! Great app and great service, thank you.

Store

Vanbase

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 13, 2023

Extremely happy with this app and the customer service! Super responsive staff with my endless questions. I am not a pro so needed some assistance to understand things. Chris was extremely patient and understanding and helped me accomplish my goals. Their chat feature for help was awesome and got me the help in needed immediately. Been using this app for a year now and makes returns and exchanges run smoothly. Highly recommend!

Store

MICHE

Using app

Over 1 year

Total reviews

12

Average rating

3.3

5 / 5 Share

June 9, 2022

The best customer service you could imagine. They guided me through the whole process and set everything up. It's super easy for customer to use and incentivizes them to get store credit vs. returns. The exchange is super easy to use. Highly recommend.

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 7, 2022

It doesn't even seem real how helpful this app is not to mention the customer service is outstanding. SO thankful I installed this in my store!

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 7, 2022

So far excellent app with even better support. If you're looking to automate the returns process, this is the right choice.

Store

PawPail

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2022

Application très efficace, service et accompagnement très efficace. Nous recommandons sans hésitation

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2022

ReturnGo is extremely simple to configured. It's integrated with commonly used Shipping App's that saved me a lot of time. Their support team is execellent - they always alwyas get back to you quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

We could not be happier using ReturnGo. The program is so user friendly for both consumers and merchants. They have simplified the process where it now takes more than half the time spent as we used to with other apps. Their customer service is incredibly responsive, friendly, courteous and knowledgeable. They are, by far, one of the best apps we have ever dealt with on Shopify. We highly recommend them!!

Using app

6 months

Total reviews

1

Average rating

5.0