ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
321
chart
#1,851
All reviews
Rating Breakdown
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Feb. 22, 2022
I use this app to manage all returns and exchanges on our store and it works perfectly. I love the features it offers and also the excellent customer service they provide. I strongly recommend this app.
Feb. 22, 2022
This app is just outstanding! I tried several of the apps that lots of articles recommend and most of them promise things that actually are not delivered. This one is the opposite. It surprises you that have even features that you were not expecting. Despite amazing customer service. Congrats!
Feb. 20, 2022
Perfect Return Management App with lots of customization options, super fast support and really fair pricing. Nothing else to say. We migrated from "Return Magic" which Shopify is discontinuing. Give this app a try it's worth it.
Feb. 18, 2022
One of the best return app we have came across on shopify, We can tell with great confidence that this one app is all you need for your returns, the support is superb.
Feb. 17, 2022
Just tested this app and it's awesome! Very intuitive and good customer support! I'll be using this for sure!
Feb. 17, 2022
Exceptional customer service! They are very responsive and human. I am a happy customer for 6 months and every time I had a need they were prompt, kind and beyond helpful in assisting me. I'm a small client and I'm treated like I'm their only/main client, that's so impressive! PS: I'm not commenting on the app here as I already did in the past but I couldn't recommend it enough! Also, they are always improving it
Feb. 17, 2022
Amazing app! Makes managing returns and exchanges so simple! Very user friendly with the extremely helpful support team who are extremely knowledgeable and quick with solutions.
Feb. 16, 2022
We switched to ReturnGo from another well-known solution. Returngo, unlike other providers, offers, among other things, true multilingualism in the returns portal and in the emails. The integration is easy. The excellent possibility to build clean return flows is worth mentioning. The support is particularly noteworthy. The employees are incredibly friendly, helpful and easy to reach. We are looking forward to further cooperation with ReturnGo!
Feb. 15, 2022
Awesome app! Helped me a lot to create a smooth refund and return process for me and my customers! Great value!
Feb. 15, 2022
Amazing app and amazing customer service from Junessa Olid who is a pleasure to work with. She made this app solution a smooth sailing process with excellent training via a video call. Thank You! Tapered
Feb. 11, 2022
This app has saved me dozens of hours from dealing with customer service back and forth and editing/tweaking orders and shipping labels. The automation and notifications are intuitive and smart. Plus, the customer support is 24/7 and extremely responsive. I wish I had done this a year earlier.
Feb. 18, 2022
Best returns app on Shopify hands down. Extremely customisable, very good support and looks very professional. App is updated constantly and keeps getting awesome new features - unlike other apps which are rarely updated. The price is worth very penny. Highly recommend.
Feb. 8, 2022
Very good support, they always helped me! the only app with an modern, easy and professionell return portal.
Feb. 2, 2022
I have never seen an app with such amazing customer service. I had so many questions that Nica helped me solve so quickly. She was so patient with me and answered all the questions I had with so much detail. She is the reason that I feel so happy with this app and will continue after my free trial. I'm so excited to be accepting returns with so much ease and comfort now! Thank you Nica!
Feb. 2, 2022
Omg, this is a must-have for every business owner. I don't normally review apps but I couldn't let this good mine pass fellow small business entrepreneurs. Install it and you will be forever grateful. Worth every dime. I am just astounded by how well this app is made and how it makes the whole experience seamless and completely customizable. Makes my business look so professional. Stop scrolling just download it, period, and thank me later. For real!!!!
Feb. 1, 2022
This app is a game changer when it comes to processing returns. Doesn't take long to set up and is packed with features. What I was most impressed with was the help received from their support team when I had an issue with postage being charged on returns (I only wanted to charge the customer the price difference for the items). Junessa on the help team, was a joy to deal with - pleasant, helpful and more than a little patient with my limited experience. Together with her CTO, they were able to patch a backend fix to my store which solved the issue while I waited! How good is that! Thank you guys.
Feb. 1, 2022
These guys have some of the best support i've seen from all apps on Shopify. Also I tested multiple return apps, this is definitely the best i've seen.
Jan. 31, 2022
Really nice one to handle your returns. Had a lot of problems with all my returns, now everything is super easy!
Jan. 31, 2022
First off, never seen such awesome customer support team on any app before. Kudos to the team - every single one (most recent Junessa)! Now on a technical and operational side, this APP is genius, and makes all exchanges seamless for both sellers and customers... this review is being written after 10 months of actually operating with the app so rest assured this is SOLID! Keep it going guys, hopefully one day people can select exchanges within the portal itself... nonetheless, this is 110% perfect AS IS! Thank you! ✌✨