ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
355
chart
#1,197
All reviews
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July 28, 2022
ReturnGo is amazing. I've been using them since shortly after they started the app and am super satisfied! They are constantly improving it and adding new features - the developers are super active in managing and improving the app. I love the experience it offers my customers and the ability to retain sales by offering instant exchanges and custom return policies depending on if the customer requests a return to a gift card or to their payment method. I am here for the long haul.
July 27, 2022
Wir haben die App für die Abwicklung unserer Retouren installiert. Anfangs gab es einige Schwierigkeiten mit der Integration in Sendcloud und im speziellen der automatischen Sendung der shipping-labels. Aber der Support war sehr hilfsbereit und engagiert und mittlerweile funktioniert alles super. Sehr übersichtlich, gutes Interface und leicht zu bedienen.
July 26, 2022
Fantastic interface, functionality, and top quality live screen share support. Very high value for super reasonable cost. Worth every penny.
Using app
About 1 month
Total reviews
1
Average rating
5.0
July 22, 2022
Switched from Return Magic to this app after trying 6 others - lifesaver! Support is great and always available. So far met all expectations. Thanks!
July 22, 2022
Excellent app to organise all your returns and exchanges. Makes the process easy for the customer as well as for the store managers. Fantastic support, always ready to help (do these people ever sleep?). The returns solution is a must for any serious ecommerce store owner. Saves tons of time. Highly recommended.
July 19, 2022
The customer service is outstanding. I reached out on a Saturday afternoon asking a question and had a reply from Eyal within minutes. It was very much appreciated.
July 18, 2022
GREAT SUPPORT TEAM AND VERY GOOD APP - They answered me quickly and helped me with everything I needed
July 14, 2022
Can't recommend this app enough. Easy to set up as you can arrange a call after installing so they can talk you though the whole process. I had to use the chat for help a few times and they answered immediately and either did it for us or showed me how to do it. If all that wasn't enough to get you to download this app, we asked for an extra feature as we have 2 kinds of returns and they set the whole thing up for us outside of the normal plan we are on. And it only took a couple of days. Was having the type of day where nothing goes right and honestly, this kindness turned my week around. So get this app!
July 12, 2022
Awesome returns app! Great functionality, nice price and super good support. The integrations work and it has streamlined our operation and removed much manuality. Two thumbs up!
July 12, 2022
Estamos muy contentos con la colaboración con ReturnGo. Hemos propuesta varias implementaciones en lo poco que llevamos trabajando con ellos y siempre están dispuestos a escuchar y mejorar la experiencia de cliente!
July 8, 2022
Excellent customer service, quick responses at all times. The application works very well and is very easy for both the customer and the customer service agents.
July 6, 2022
Not only is the app great, but the customer service has been so next level amazing that I'm shocked, and so grateful. Reyn has been so awesome helping us move over from Return Magic and get everything organised. So happy!
July 5, 2022
its an amazing automated return and exchange app giving your customer an amazing and easy exchange experience. but whats more amazing as a business owner is their customer service is beyond amazing, and their team are all synced making sure they would solve the problem. i can't recommend them enough, they are truly amazing!
July 4, 2022
L'équipe est très présente pour répondre à l'ensemble de mes questions. De plus l'application est très complète et répond à l'ensemble de mes besoins.
July 1, 2022
Their customer service is awesome, definitely needs some updates but I know that will come with time! Very satisfied with the app and how run!
June 28, 2022
Used after Return Magic shut down. Works well, notable improvement to Return Magic. Would recommend if looking for affordable return portal.
June 23, 2022
What I love most about this app is the endless possibilities. Once you've got the hang of it and covered your returns preferences, you can move on to create a customer retention methods and much more.
June 14, 2022
Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.
June 13, 2022
Love the app. Has made returns process much easier with visibility on why things are being returned. Moved over from a different up and couldn't be happier! Recommend! Also, the Customer Service team are fantastic!