ReturnZap Returns & Exchanges
ReturnZap - Shopify returns, exchanges, and store credit app
Rating
4.8
feedback
88
chart
#1,990
All reviews
Review RSS Feed
March 11, 2022
I can't say enough about this app!!! It has been an immense asset in organizing and automating our returns process. We have a nice clean portal that assists our customers and provides all the necessary information for our team. There has been an amazing evolution with this app since we first started using it in October 2021. We are so grateful for the support of the developer and the willingness to provide updates according to our needs. Such an amazing cost effective product!!!
July 3, 2020
I use this app to organize and process my returns. We handle upwards to 20 to 30 returns/RMA/Customer Product Issues a day. This app makes it incredibly easy and fast to not only keep track of our outstanding RMAs but also speeds up the process in which we can help our customers. highly recommended. customer support staff is A+
May 31, 2025
This app is good, and no serious flaws. Workflow is good and the app runs very smoothly. While I may not be glowing over this app it does the basics very well.
March 6, 2020
This app helped our CS team a lot and cut down hours wasted on returns by a ton. Easy to setup. When we had issues with the application, reached out to support and got them fixed.
Jan. 30, 2019
Their customer service is very fast. Even we cancelled the service and request refund, they are willing to reply and refund to us.
Oct. 23, 2017
After trying several other apps, this is the only one that efficiently works!! Saves us a LOT of time. We've had a few minor issues and Peter has been great giving us quick and efficient support! Thank you
March 24, 2017
Easy to setup and extremely helpful for a brand new eCommerce store. Support is also fast and knowledgeable. An A+ app for any retail site.
May 17, 2016
Anthony has been super responsive and easy to work with. This solution is miles better than other options in the App Store. The ability for the customer to automatically print a return label is key. Finally our store has a returns solution on par with other large (non-shopify) sites.