Ricemill | Fulfilment

Oct. 2, 2023

This app is fantastic. I would give this app a higher rating if I could. For all Australian Shopify store owners sick and tired of the copy paste between your store and Australia Post MyBusiness webpage then you need this app! After spending countless amounts of hours copying and pasting the shipping details for customer orders between my Shopify store and Australia Post website I found this app. It does exactly what it says it does! It makes the order fulfilment process so much easier!! It was easy to set up - there is an easy to follow guide (and the instructions actually make sense) and it takes care of the whole process. The app interface is easy to navigate with clear options and the free version will allow you to use most features except for batch fulfilment and adding custom package dimensions. However, I believe if you have set the package dimensions for each product then those will come across into the app (I have only noticed the product weight so far, as that is all that I have set up per product). You can choose from a number of different postage options including using Australia Post Packaging or Own packaging with the prices displayed clearly next to the option. You can easily add your own reference details to each order or use the one that is generated through Ricemill. For orders that are fulfilled outside Ricemill, you can still generate an address label and print all the customer details - no more handwriting labels! I honestly cannot recommend this app enough!

Sept. 21, 2023

This App deserves 10 stars! Look no further for a fulfilment app, this is the best on the market! This application saves me SO MUCH TIME! If its a small order, it takes 3-5 clicks to have an order fulfilled and a label printed, however the real magic is with their bulk fulfilment service, it's incredible, I can have 50+ orders fulfilled within seconds. Well done to the team! I love this application and am confident anyone else who downloads it will also!

Sept. 6, 2023

This is such a great app! I wish I'd started using it a long time ago. It's perfect for my needs, and really easy to use.

Aug. 8, 2023

Saves me time instead of doing labels manually. Easy to manage and customer service is always ready to help. Would recommend this app.

July 11, 2023

We initially discovered Ricemil's Chrome extension when our business was still relatively small, and it proved to be a tremendous time-saving tool. Instead of tediously copying and pasting, the extension seamlessly integrates address and customer details, streamlining our processes. Impressed by the effectiveness of the Chrome extension, we decided to explore Ricemil's app for order fulfilment. Our experience with the extension had already established Ricemil as a reliable company dedicated to assisting Australian e-commerce stores. With the app, fulfilling orders has become a breeze. Gone are the days of manual copying and pasting tracking numbers; the app effortlessly generates manifest sheets, saving us precious time and effort. What's more, the cost-effectiveness of the app is truly remarkable. Chang and his team have been invaluable in helping us navigate any obstacles we encounter. Their guidance is clear, concise, and easy to follow, ensuring a smooth experience with their services. We wholeheartedly recommend Ricemil and its app. Their commitment to customer satisfaction and the convenience they offer make them a standout choice for e-commerce businesses. Give them a try!

April 26, 2023

This app is fantastic! As a new small online business getting started using Australia Post MyBusiness this app has been great for getting us started into shipping easily quickly and cost-effectively on Shopify. It is clean, simple, easy to use and works well. The app is constantly being upgraded with new features that the customers have asked for. Thanks Ricemill Team.

March 21, 2023

Love the app just can't afford to pay for the app. With all the other fees its just to much when in Aus and have to pay usd then it makes it a lot pricier.

March 7, 2023

Excellent app and the developer is fast to respond to any queries, even though I'm on the free version. Highly recommend.

Feb. 17, 2023

I've saved heaps of time since upgrading to this app from the Chrome plugin. I love that I no longer have to manually: add tracking numbers, fulfill orders, input standard box dimensions, or type or look up HS codes for my international orders. It's all done automatically. I like that the app displays clearly whether the customer chose Parcel Post or Express Post, which means fewer mistakes on my end. And when I've had issues, the customer service has been very helpful. The app has already improved since I first installed it and keeps getting better.

Oct. 28, 2022

Wow I can not express how helpful this app has been to my store, especially since they have added the Sendle integration. I already have rather good rates with both MyPost Business and Sendle and have found this to be the easiest 3rd party app to compare and fulfil both. Other more expensive apps are way too detailed and just did not work for me. Ricemill has automated the majority of my fulfilment process and now saves me hours every week. It is very easy to navigate and their customer support is extremely helpful, responsive and open to suggestion on any future improvements.

Sept. 27, 2022

The app is very easy to use and as a first time store operator I was very happy to find an app that integrated with my AusPost My Business account so seamlessly. I had a few initial issues due to my inexperience however the customer service was very good with speedy and helpful responses to solve my queries. Thank you Ricemill.

Aug. 10, 2022

After installing the app, my first impression was to uninstall and delete because I found it buggy. After contacting support, I realised that it was my set-up that was buggy as I didn't do it right. Overall, this is a great addition to your shopify store. Amazing customer support service if and when you need it I highly recommend!

July 18, 2022

I tested two Shopify apps which integrated with Australia Post MyPost Business. The Addition app and then Ricemill's app. Priced the same, both appeared good value for money but I actually had problems with both. However, the response time and quality of Ricemill's in app chat support was far superior and their willingness to improve their app is evident. It's a relatively new app but it does what it claims and they're adding improvements and features all the time. I decided to pay for the batch fulfil feature which is much faster and easier to use than the Addition app. My initial problem was a user error and they easily found the problem and solved it for me so I could get back to work. They have a place to submit improvement requests and I'm looking forward to making shipping even more streamlined with Ricemill. Thank you, highly recommend!

July 18, 2022

I use this app to fulfil Australia Post orders. The interface is simple to navigate, saving me heaps of time compared to doing this manually. Customer service is excellent.

May 23, 2022

We have just started using the app and find it a perfect fit for our store, very easy to setup and use. 5 stars to the Ricemill team

May 22, 2022

I was looking for an easy and seamless way to integrate with Aust Post MyPost account and this app does exactly that. It pulls in the orders immediately, I can enter the weight and dimensions and it shows the options and cost of postage right there. Very happy to find a free app that does exactly what it says!

May 17, 2022

Ricemill is by far our favourite system! We have used so many and it’s the best one yet! Super easy to use and saves us a lot of time from having to process our orders manually. I strongly recommend Ricemill!