TYDAL Popups ‑ Email Pop ups for Shopify

TYDAL Popups ‑ Email Pop ups

TYDAL Email Popups - Build your email list

Developer

Rating

5.0

feedback

4,653

Reviews

chart

#61

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    11%
  • Less than a month
    14%
  • Less than a year
    48%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, quick customer support, and helpful team members like Sam and Jamie. Customers appreciate the app's ability to help them collect emails, customize pop-ups, and improve their store's performance. The support team is highlighted for being responsive, efficient, and providing valuable suggestions for enhancing the user's online store. However, there is one negative review that criticizes the app's integration with Shopify Flow, mentioning a lack of resolution for a specific issue after two years.

Highlights

Positive customer support experience and quick resolution of issues
Ease of use and customization features
App's effectiveness in email collection and pop-up customization
Negative feedback on integration with Shopify Flow
Valuable suggestions and recommendations from support team

Rating Breakdown

  • 5
    98% (4,563 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

good

Store

Na-poti

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2024

pretty easy to use, helpful support team

Using app

27 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the great feedback! We’re thrilled you find it easy to use and that our support team could help. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 26, 2024

The chat was really helpful... The rep Sam even gave me suggestions for improving my store... This app is definitely a great investment...

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our team could help and offer valuable suggestions. Excited to see your store thrive with the app! 💪 - Kevin & TYDAL Team

5 / 5 Share

Nov. 20, 2024

This app is super easy to work with! The support team is quick to help with any questions or trouble shooting. Highly recommend.

Store

ByZem

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high praise! We're glad you find our app easy to use and our support helpful. Your recommendation means a lot to us! - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Zeer goede ervaringen met deze app. Eenvoudig te installeren, converteert bijzonder goed in het verkrijgen van nieuwe aanmeldingen en de klantenservice is snel en oplossingsgericht. Ik raad deze app dus aan!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor de geweldige recensie! We zijn blij dat de app makkelijk te gebruiken en effectief is, en dat onze klantenservice indruk op u heeft gemaakt. Waardeer de aanbeveling! 😊 - Kevin & TYDAL Team

All reviews

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