TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#8,176
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
53%
-
Less than a day
27%
-
Less than a month
12%
-
Less than a year
7%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, professional appearance, and excellent customer support. Many users specifically mentioned the quick and helpful assistance they received from the support team, with names like Jamie, Sam, and Adrian being highlighted for their exceptional service. The app is lauded for its user-friendly interface, quick setup, and customizable features that help in collecting emails and creating pop-ups effectively. However, there was one negative review that criticized the customer service for being unhelpful and ending conversations abruptly.
Highlights
Review RSS Feed
All reviews
Oct. 7, 2025
I can no longer speak to a human at this company - I suspect they have shut down and have programmed their AI bot to close the chat when a conversation with a human agent is requested. No emails are answered, I can only attempt this to get some attention in the hope it resolves my issue - if not then the review will stand and the apps will be replaced by another company.
Sept. 17, 2025
The customer service is horrible. I hate that stupid little AI bot they have. Every time I try to ask for customer service it automatically ends the conversation.
July 3, 2025
Love it.it's easy to use,and also very professional. Customer support is so fast and so good. highly recommand.
Thrilled you love how easy and professional our app is! 😊 Big thanks for the shoutout to our fast, awesome customer support—we’re so grateful for your recommendation! Always here for you! - Kevin & TYDAL Team
July 2, 2025
Adrian was a great help!
Awesome, so glad our support team was a great help! 😊 Thanks for the love—we’re always here for you! - Kevin & TYDAL Team
June 13, 2025
Very good experience using this app. Great customer support!
Thanks for the awesome feedback! 😊 We're so glad you're loving the app and our support team. Here for you anytime! - Kevin & TYDAL Team
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