All reviews

Rating Breakdown

  • 5
    98% (4,563 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

good

Store

Na-poti

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2024

pretty easy to use, helpful support team

Using app

27 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the great feedback! We’re thrilled you find it easy to use and that our support team could help. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 26, 2024

The chat was really helpful... The rep Sam even gave me suggestions for improving my store... This app is definitely a great investment...

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our team could help and offer valuable suggestions. Excited to see your store thrive with the app! 💪 - Kevin & TYDAL Team

5 / 5 Share

Nov. 20, 2024

This app is super easy to work with! The support team is quick to help with any questions or trouble shooting. Highly recommend.

Store

ByZem

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high praise! We're glad you find our app easy to use and our support helpful. Your recommendation means a lot to us! - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Zeer goede ervaringen met deze app. Eenvoudig te installeren, converteert bijzonder goed in het verkrijgen van nieuwe aanmeldingen en de klantenservice is snel en oplossingsgericht. Ik raad deze app dus aan!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor de geweldige recensie! We zijn blij dat de app makkelijk te gebruiken en effectief is, en dat onze klantenservice indruk op u heeft gemaakt. Waardeer de aanbeveling! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 17, 2024

amazing app!!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you're loving the app! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 8, 2024

Reliable and responsive support center

Using app

11 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're glad you find our support reliable and responsive! Thanks for sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 6, 2024

very helpful app and great costumer service as well! Thank you so much

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you find the app helpful. - Kevin & TYDAL Team

5 / 5 Share

Oct. 29, 2024

Great app and amazing customer support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled you're enjoying the app and our customer support. Your satisfaction is our top priority! - Kevin & TYDAL Team

5 / 5 Share

Oct. 28, 2024

Fácil de utilizar y el equipo técnico es rápido y me ha sabido ayudar en lo que necesitaba. Totalmente recomendable.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por la recomendación! Me alegra que te haya resultado fácil de usar la aplicación y que nuestro equipo técnico te haya ayudado rápidamente. 😊 - Kevin y el equipo de TYDAL

5 / 5 Share

Oct. 28, 2024

Easy to enable and customize! Thanks Jamie for the help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to hear you found it easy to enable and customize. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 25, 2024

Great customer support (Jamie) was a great help and would recommend this app for anyone trying to step up their marketing game!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear our support could help you step up your marketing game! Thanks for recommending us and for the awesome review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 24, 2024

I just installed this app, the customization is that simple and straightforward and the support Jamie provided was absolutely exceptional. I truly appreciate you, Jamie! Shoutout to the Tydal Team—much love!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you found the setup simple and our support exceptional! Thanks for the shoutout and much love back at you from the Tydal Team! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

Great support and easy to use!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad you're enjoying the ease of use and our support! Thanks for the positive feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Help team is super helpful and professional. They fixed my issues when I didn't think it could be done. Awesome job. Thanks

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our help team could fix those issues for you! Thanks for the awesome feedback. Here to impress anytime! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

The TYDAL Popups app is very easy and quick to use! It's helped my store acquire many new customers. To top it all off, their customer service has been stellar, they helped me through the custom CSS codes to better optimize the pop up for my website!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your fantastic review! We're thrilled our app is helping you attract new customers and that our support could assist with customization. Here to help anytime! 😊 - Kevin & TYDAL Team

1 / 5 Share

Oct. 14, 2024

its hard to imagine that after 2 years these people at Rivo are still telling people that integration with FLOW will be fixed. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to work out why it didn't work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to a thread expecting me to go away. I have no interest in the bandaide workaround that most in the thread said didnt work, with adding a discount code and other hocus pocus. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since that thread was started. A thread that contains similar comments to mine that people have invested time and money in their business only to have this app not work with delivering the most common on things in 2024. A welcome email! How about that for professionalism. Its just lip service, hard to imagine they have any intention of fixing this. Do not install this app if you have intentions of automating a welcome email.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 10, 2024

It is so easy and quick to use

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you find it easy and quick to use. That's exactly what we aim for! 😊 - Kevin & TYDAL Team

5 / 5 Share

July 10, 2024

Many thanks to Jamie for an outstanding support!

Store

Giacani

Using app

22 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words! We're glad you enjoyed our support. Your satisfaction is our goal! 😊 - Kevin & TYDAL Team