All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 7, 2025

I can no longer speak to a human at this company - I suspect they have shut down and have programmed their AI bot to close the chat when a conversation with a human agent is requested. No emails are answered, I can only attempt this to get some attention in the hope it resolves my issue - if not then the review will stand and the apps will be replaced by another company.

Using app

--

Total reviews

2

Average rating

1.0

1 / 5 Share

Sept. 17, 2025

The customer service is horrible. I hate that stupid little AI bot they have. Every time I try to ask for customer service it automatically ends the conversation.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

July 3, 2025

Love it.it's easy to use,and also very professional. Customer support is so fast and so good. highly recommand.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you love how easy and professional our app is! 😊 Big thanks for the shoutout to our fast, awesome customer support—we’re so grateful for your recommendation! Always here for you! - Kevin & TYDAL Team

5 / 5 Share

July 2, 2025

Adrian was a great help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, so glad our support team was a great help! 😊 Thanks for the love—we’re always here for you! - Kevin & TYDAL Team

5 / 5 Share

June 13, 2025

Very good experience using this app. Great customer support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! 😊 We're so glad you're loving the app and our support team. Here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

June 13, 2025

What an app! Great experience.

Store

Brisa

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Woohoo! Thanks for the love! 😄 We're thrilled you're having a great experience with our app. Keep enjoying! - Kevin & TYDAL Team

5 / 5 Share

May 29, 2025

Ask for SAM, really helpful and quick

Store

BANÛ

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Store

Mirofix

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Application gratuite et facile d'utilisation que je recommande vivement ! Vous avez un chat pour vous aidez au besoin top !

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Nous sommes ravis que vous appréciez notre application gratuite et facile à utiliser et que vous ayez trouvé l'assistance par chat utile ! Merci pour votre recommandation ! Nous sommes là pour vous garantir une expérience Shopify optimale ! 😄 - Kevin et l'équipe TYDAL

5 / 5 Share

May 21, 2025

Sam is the goat, hope my boy is eating

Store

Teqloom

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Haha, love the enthusiasm! Our support team’s thrilled to be called the GOAT—don’t worry, we’re keeping them well-fed and ready to help! Thanks for the vibes! 😄🐐 - Kevin & TYDAL Team

5 / 5 Share

May 13, 2025

Easy to use and fantastic results quickly!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Stoked you’re seeing fantastic results so fast! Thanks for loving the ease of use—here’s to more wins! 🚀 - Kevin & TYDAL Team

5 / 5 Share

May 13, 2025

intuitive to use, straight-forward interface with good flexibility and customisation options for your email pop-ups!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you find our email pop-up interface intuitive and flexible! Thanks for the love—customization is our jam! 😎 - Kevin & TYDAL-Team

5 / 5 Share

Feb. 27, 2025

Die Funktionen sind sehr vollständig und leistungsstark, der Kundenservice ist sehr aufmerksam, es lohnt sich, sie zu nutzen

Store

Litjoy

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für das wunderbare Feedback! Wir freuen uns sehr, dass die Funktionen hilfreich waren und unser Kundenservice einen positiven Eindruck hinterlassen hat. Wir sind immer für Sie da, wenn Sie Unterstützung brauchen! 😊 - Kevin & TYDAL-Team

5 / 5 Share

Feb. 22, 2025

Amazing customer support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you're happy with our customer support. We're always here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 21, 2025

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

I just installed this App and so far, it's a pretty good experience! I like this App, it's easy to work with and easy to setup/ style the widget how you want it. Furthermore, The Team is also great! I have met "Jamie," if you may have a question/ or a problem, she will kindly help you out! :D

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled you're having a great experience with the app and that our team was able to assist you. Don't hesitate to reach out if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 14, 2025

So grateful for this app for making pop-ups and collecting emails so much easier!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear the app is making pop-ups and email collection easier for you. If you need any more help, we're always here to support you! - Kevin & TYDAL Team

5 / 5 Share

Jan. 25, 2025

This app is amazing and their customer support is Top notch. Sam helped me in a matter of seconds. I highly recommend their services!

Store

WM GEAR

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're thrilled to hear the app and customer support exceeded your expectations. If you need anything else, we’re always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 20, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

I was quickly and easily able to add a custom email pop up. Adrian was super helpful unlocking custom CSS and taught me a couple things I wasn't aware of. Great app and support!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're so glad you found it easy to add the custom email pop-up and that our support was helpful. If you need more assistance, just let us know! 😊 - Kevin & TYDAL Team