All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2023

Abbie was amazing, went the extra mile!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad you had a great experience! We always strive to go above and beyond. Thanks for your kind words! - Lea & Rivo Team

5 / 5 Share

Oct. 15, 2023

So far I've had a great experience with this app. Abbie helped me get custom CSS set up and even took the time to give me great suggestions on my site design. Not very common to get great personalized support from shopify apps!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled that you're loving our app. Our team is always here to help. - Lea & Rivo Team

5 / 5 Share

Oct. 13, 2023

Very helpful people- I am just about to explore the possibilites. Chat was great and productive.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

So glad you found our support team helpful! Have fun exploring the app. If you have any questions, feel free to reach out anytime! - Lea & Rivo Team

5 / 5 Share

Oct. 12, 2023

Great app, very simple to use! customer service replied immediately to a question I had, 100% recommend.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad you enjoyed our app and found our team helpful. Your recommendation means a lot! - Lea & Rivo Team

5 / 5 Share

Oct. 10, 2023

Very quick, informative, and helpful!

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad we could provide you with a great experience. Let us know if there's anything else we can assist you with. - Lea & Rivo Team

5 / 5 Share

Oct. 9, 2023

GREAT ! Even online, you can tell she is a nice person. Bye

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Glad we could help. Please feel free to reach out anytime. Have a great day! - Lea & Rivo Team

5 / 5 Share

Oct. 7, 2023

So friendly and helpful! My issue was resolved quickly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad we could assist you promptly. We're always here to help! - Lea & Rivo Team

5 / 5 Share

Oct. 7, 2023

Seamless platform and efficient customer service!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback! We strive to provide a seamless platform and efficient customer service for a great experience. - Lea & Rivo Team

5 / 5 Share

Oct. 6, 2023

Amazing.

Using app

20 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! Glad you had a great experience with us. - Lea & Rivo Team

5 / 5 Share

Oct. 6, 2023

great service :)

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Mica was 100% excellent to deal with and nice to have a clean efficient app to run. simple!

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled you had an excellent experience using our app. Our goal is to make it user-friendly and meet all your needs. Your support means a lot to us! - Lea & Rivo Team

5 / 5 Share

Oct. 4, 2023

me encanto mucho la aplicación y abbie fue muy atenta y servicial

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Nos alegra que te haya encantado la aplicación! Nuestro equipo siempre se esfuerza por brindar el mejor soporte posible a nuestros clientes. ¡Gracias por tus amables comentarios! - Lea & Rivo Team

5 / 5 Share

Oct. 2, 2023

Simple format, effective, friendly and helpful staff (Thank you Arianne!)!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! It's great to hear that you found our app easy to set up and works well for your store. Our team is always here to assist whenever you need us! - Lea & Rivo Team

5 / 5 Share

Sept. 29, 2023

i like the customer service, very good. Pete was fast & efficient, very superb customer service. i may try the other apps if the popups work well :)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! Our team strives to provide fast and efficient service. We hope you'll be pleased with the popups too. Thanks for your feedback! - Lea & Rivo Team

5 / 5 Share

Sept. 26, 2023

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Great support!

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found our support helpful. If you ever need assistance again, don't hesitate to reach out. 😊 - Lea & Rivo Team

5 / 5 Share

Sept. 23, 2023

I was confused about setting up my pop up email and custom css. Arianne was absolutely amazing. She was very helpful and kind and with her assistance, I was able to set up my pop up email just the way I like. I've tried some apps in the past and even with assistance, I was still left confused. With this app, it's really computer friendly and when I'm in a bind, customer support is always there to give me a hand. I'm liking this app a lot!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled that our team was able to assist you with setting up your pop-up to your liking. We strive to provide friendly and helpful customer support. - Lea & Rivo Team

5 / 5 Share

Sept. 22, 2023

good service and easy to set up on the web. Great app on Shopify Happy to share with others to use

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We're glad you had a great experience with our app and found it easy to set up. We strive to make your experience even better, and we appreciate your recommendation! - Lea & Rivo Team

5 / 5 Share

Sept. 19, 2023

she sorted me out easy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad our team could help you out. Let us know if there's anything else we can assist you with! - Lea & Rivo Team