TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,635
chart
#103
All reviews
Rating Breakdown
Oct. 25, 2022
I'm pretty new to this whole pop-ups for website and I find Rivo very user-friendly and easy to understand from the videos across youtube and shopify. Was curious about how to remove the branding and Paul was a great help, great sense of humor and responsiveness. He needs a raise for providing such good experience!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin
Oct. 25, 2022
Very helpful support from Therese, the app looks brilliant can't wait to get into it. Thanks for all the help
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Oct. 25, 2022
Really great customer service from Theresa, Went above and beyond for me Thankyou for all your help! Jessica Gee Unique Fashion Boutique
Your review means the world to us! We are always happy to help in any way we can, and are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin
Oct. 25, 2022
I chatted with Pete and he was really kind and helped me in what i wanted. Thank you so much for your effort and time.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Oct. 24, 2022
I just installed the app today, but so far it works the way it says it works! I'm excited to grow my brand with this feature. I contacted support for help getting CSS access and removing the Rivo branding from my pop up and Pete was extremely quick and efficient in getting me taken care of. So far this is one of the best app experiences I've had. Thank you!
Thanks so much for installing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be delighted to assist you. Cheers, Kevin
Oct. 24, 2022
Great app, easy to understand and edit. Pete was so helpful on the chat and also removed their branding on their pop up! Now I'm going to check out the rest of their apps as customer service is on point
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Oct. 24, 2022
The app was really easy to set up. The customer service rep Pete was triple awesome. That is what customer service is supposed to be plus more. Really above and beyond.
Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Much appreciated, Kevin
Oct. 24, 2022
Pete was a good assistant he helped me very much. I love this app! I'm testing this app so far I'm very impressed
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Oct. 24, 2022
I absolutely love this app. Customer service is great and fast! Abbie was awesome, she even suggested some things I could do on my website and I was very happy about it. App is very easy to use as well!
It's music to our ears that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Oct. 24, 2022
Todo perfecto, el soporte increíble y rápido para que todo funcionara en momentos. La persona que me atendió (en inglés) muy amable y ofreciendo recomendaciones para la tienda y mejoras.
Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Nuestro equipo aquí en Rivo estará encantado de ayudarle. Todo lo mejor, Kevin
Oct. 24, 2022
The perfect app for collecting emails. The customer support is just stunningly good!! It's easy to setup and easy to use. I definitely recommend it!
So excited that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Oct. 24, 2022
Love that this app is free like completely free. Super easy to set up, not a lot of features but perfect and simple for what I need.
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin
Oct. 24, 2022
Yaci helped me in every way I needed and guided me to finish two others tasks that I have been stuck on and I didn't even have to ask.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Oct. 24, 2022
So far so good! Yaci was awesome and super helpful to get me going! Simple pop up to do what I needed!
Thank you so much for leaving a 5-star review! 🙌 We are always here anytime you need us. Much appreciated, Kevin
Oct. 24, 2022
Yaci was incredibly helpful is getting my store set up with our email pop up. Thank you, Yaci! 10/10 customer service so far.
It's music to our ears that you are happy with our customer service. If there's anything else we can do to help, just let us know anytime. Best regards, Kevin
Oct. 24, 2022
Yaci was great and super helpful with any question i had making the setup easy and smooth. 10/10 would recommend
Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Oct. 24, 2022
Perfect for all my needs. The support was awesome and provided all the necessary instructions that were needed for my store.
We are super excited that our app perfectly fits your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Oct. 24, 2022
Yaci was very helpful, not only with what I needed for this app but with my store branding as well, truly made my day a lot easier!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Oct. 24, 2022
instant respond. Super helpful. The app is great and easy to use plus its free. I just start my shop, it does help to connect with my customers.
Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. 🙂 Much appreciated, Kevin
Oct. 24, 2022
Great customer service, easy to use, and free. Maria was super helpful. I love that it's integrated directly into shopify, too.
We're so thrilled that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin