TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#85
All reviews
Rating Breakdown
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Sept. 21, 2022
The support team are very helpful and pleasant to talk to (I spoke with Pete). So far the app has been good to work with and has shown promising results!
We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be delighted to assist you. 🙂 Thanks, Kevin
Sept. 20, 2022
Great customer service! Pete responded almost immediately and took care of everything within minutes!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Sept. 20, 2022
I had some issues setting up the app to my liking. Spoke with Pete via chat. He was very helpful and prompt. Excellent service!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Sept. 20, 2022
Really looking forward to seeing how well this app works for our store when we launch next month. Thanks Pete for your support.
Thanks for the 5-star review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to let us know. Cheers, Kevin
Sept. 20, 2022
Pete was great in helping me set this up for my business! Made it really easy and simple. Excellent service! Thank you :)
We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin
Sept. 20, 2022
Abaka Company (Abaka + Co) I just installed the app and Pete was there in every way to help! Help was offered before I ask. Pete and his team was able to increase the size of my logo and made it clearer on my website. I can defintely recommend the app to everyone who has a Shopify store. App is very easy to understand with no complicated coding. Extremely happy! Thank you Pete and the team!!!!
You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Sept. 20, 2022
Great Customer service! I talked with Pete, he was fast to respond, suggested ideas, and was very kind!
We're so glad you are happy with our support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Sept. 20, 2022
Easy to use app and setup was very quick. Pete helped and answered all my questions. Very helpful! Thank you!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
Sept. 20, 2022
Great app and great support. I think everyone need this function on the store to get more subscribers!
So glad you are happy with our app and services! 🙌 Thank you for leaving a 5-star review, and for helping share the word about us! Cheers to success to you and your business! All the best, Kevin
Sept. 20, 2022
I am still setting up my pop-up but so far so good! The customer support is excellent and I love that remove their branding from my content.
Hi, Jazzy Babes team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin
Sept. 20, 2022
This is a great app for adding a pop up. It is very easy to use and customize for your store. Fast and friendly customer support with the app as well.
Thanks for the 5-Star review! We greatly appreciate you using the app! Much appreciated, Kevin
Sept. 20, 2022
Special thanks to Therese. Therese was great and prompt in support. made my life so easy and also helped me with feedback to make the website better
Thank you for leaving a positive review! 🙌 We're always here for you anytime you need us. Cheers, Kevin
Sept. 20, 2022
Let me tell you’ll about Jel!!! She was so sweet and such a great help. She is the definition of exceeding customer service. I most definitely need her on my team. Give her a raise before I steal her from y’all lol. Thanks for the great help today, I appreciate you!
What a wonderful review! We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team will be delighted to assist you. All the best, Kevin
Sept. 20, 2022
I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.
Hi, Knickerbocker Grocer team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin
Sept. 20, 2022
Amazing customer service and they even explained to me how to edit my favicon! Arianne was awesome and helped me super quickly! Best customer service I have seen in a while!!!
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Sept. 20, 2022
Jel was a great help in helping me set up Rivo on my Shopify Store! It was an easy set up and I love how supportive the staff are.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Best regards, Kevin
Sept. 20, 2022
I just installed this app and can't wait to see all it can do. I just chatted with Paul about removing the rivo branding on the pop up and let me tell you, the customer service was absolutely amazing! I was taken care of right away, no long waits for a response, very helpful, friendly and funny. Thanks so much!!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
Sept. 20, 2022
Jättehärlig att prata med och mycket hjälpsam. Han ordnade så att mitt email pop-up blev mer personligt utan en "Powered by Rivo" text nedanför
Vi är så glada att du är nöjd med vår kundsupport! Låt oss veta när som helst om det är något annat vi kan hjälpa dig med. Vårt team hjälper alltid gärna till. Allt gott, Kevin
Sept. 20, 2022
Paul was incredibly helpful and was also able to get everything sorted for me with delay, I really appreciate all the help, and the app looks great, it offers so much for a free app!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Sept. 20, 2022
I am only just starting to use this app, however if the app is as good as Paul the Rivo team member who assisted me, I'm sure I'll be extremely happy. Paul was friendly, funny, and actioned my enquiry very quickly - he's a great 'face' of Rivo :)
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin