TYDAL Popups ‑ Email Pop ups
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A fantastic app, very easy to use, looks great, and the customer service from Jel was first class. Big thanks.
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thank you for your kind review! It's great to hear that our team was quick to reach out and answer all your queries. We're always here to assist and provide top-notch support for your store! 🎉 - Lea, Rivo Support Manager
The app is amazing! Custom Service unparalleled! I had the pleasure to talk with Mica, she not only helped me with what I asked for but also gave me free advices to improve my store! Highly recommended!
So glad to hear that you're loving the app! 😄 We take pride in going above and beyond for our customers Thanks for the kind words and recommending us! 👍 - Lea, Rivo Support Manager
Paul was extremely helpful when I chatted with him after first downloading the app! He even made suggestions for me for my site that I was totally unaware of. Above and beyond customer service-- he answered all of my questions with knowledge, expertise and even links to supporting articles.
Thanks a bunch for the awesome review! We're thrilled to hear you had such a great experience with our app and support team.😊 We're always here to help you out and provide those extra tips. Let us know if you need anything else! 🙌 - Lea, Rivo Support Manager
Very easy to use, and Pete was able to help me very quickly setting up the css advanced feature. So far so good loving the app!
Thanks so much for your feedback! 😊 We're thrilled that you found our app easy to use and that our team could assist you with setting up the CSS feature. Enjoy exploring the app further! 🚀
Awsome service, easy to handle App. Can only recommend it. Fast way to create Pop ups. It works so easy
Thanks for the awesome review! 😃 We're glad you enjoyed our support and found our app easy to use! We appreciate the recommendation. 🙌 - Lea, Rivo Support Manager
Sehr guter Support und die App funktionier auch sehr gut. Man kann alles sehr leicht einstellen und verändern.
Vielen Dank für Ihr tolles Feedback! 🙌 Wir freuen uns zu hören, dass Sie mit unserem Support und der App zufrieden sind. Wir bemühen uns, die Einrichtung einfach und problemlos zu gestalten. Wir freuen uns über Ihre Unterstützung! - Lea, Rivo Support Manager
SImple app but very effective. I have really noticed an increase in newsletter opt-ins per day. Very good customer support.
Thank you for sharing your experience! It's great to hear that our app was able to help you increase your newsletter opt-ins. And we're glad you had an awesome experience with our customer support team! 😊 - Lea, Rivo Support Manager
Excellent customer service. Mica was very fast and helpful. The app is definitely helpful and many features are free of charge.
Thank you for sharing your experience with us! We always strive to provide top-notch customer service and make our features accessible to everyone. Thanks for the feedback! 😊 - Lea, Rivo Support Manager
id recommend this app to others for the very kind, fast and helpful customer service reps as well as the easy design of this app
Thank you for the amazing feedback! We're glad to hear that our team was able to assist you quickly and efficiently, and that you found our app's design user-friendly. We appreciate your recommendation and hope that you continue to enjoy using our app. - Lea, Rivo Support Manager
Very helpful! Even offered suggestions not related to their product to help me improve my store. Thanks!
Thanks for your feedback! So glad we could assist! We're always happy to help out in any way we can. Let us know if you need anything else. 👍 - Lea, Rivo Support Manager
it's helpful to get more subcribers for my shop. And Mica is really nice and professional. get problem fixed done very soon.
Thank you so much for your kind words! We're glad our team was able to assist you promptly and professionally. Don't hesitate to reach out if you need further assistance, we're always here to help! - Lea, Rivo Support Manager
Pete from Rivo was very helpful and attentive. He was very understanding with my requests and supported me until they were complete. Thank you
Thank you for your kind words! We're glad we've provided you with excellent service. We value your satisfaction and look forward to assisting you again in the future. - Kevin
Unlocked the CSS, a lovely experience from Pete at the CS team. App looks great so far and excited to see what it will do when we launch.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 - Kevin
Pete was very helpful immediately. Not only that but he didn't have chatbot responses. He was a human. The app is great. I love the Shopify apps they just do their job.
Thank you for your kind words! Our team takes pride in offering genuine human support to our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Our team is here to help! - Kevin
Very helpful we got the job done she even help me things I did not even no I needed help with great customer service
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin
Super easy to set up and Arianne with customer support was very helpful and insightful not only bringing me up to speed very quickly but also suggesting another minor yet impactful change to my store's branding. I highly recommend Rivo :)
Thank you for your review! We appreciate your recommendation, and we're glad to have been able to contribute to your store's branding. If you have any more questions or need further assistance, feel free to reach out. - Kevin
This is a great, little free app that does exactly what it says it does. It works better for newsletter sign-ups with unique discount codes than any of the paid apps we have tried. Also, their tech support is great and quick!
Thank you so much for your kind words! we're so glad to hear that our support team was helpful and quick in resolving any issues you had. We appreciate your business and hope to assist you again soon! - Lea, Rivo Support Manager
She was so supportive and helpful, I really recommend this app and would love to try their other apps as well.
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that our app has been helpful to you. We'd love to have you try our other apps too! - Lea, Rivo Support Manager
Solved the issue I was having, and recommended a few things which can be helpful for the store. Thanks for the help!
Thanks for your review! So glad to hear our team was able to solve your issue and offer useful suggestions for your store. Don't hesitate to reach out if you need anything else in the future! 😊 - Lea, Rivo Support Manager
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