All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2023

This was so easy. I customized and put up a pop-up on our website in 10 minutes. So simple. Love it!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 😊 We're thrilled to hear that setting up the pop-up on your website was a breeze for you 🎉 Thank you for choosing Rivo. - Lea & Rivo Team

5 / 5 Share

July 20, 2023

So far so good. My popup needs are pretty basic right now, and this does the trick. Support was super quick the moment I hopped on the chat, which was nice, too.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear that our app is meeting your needs! 🎉 We always strive to provide quick and helpful support - we're here for you! Thank you for sharing your experience! 💙 - Lea & Rivo Team

5 / 5 Share

July 20, 2023

Great Customer Service experience in the live chat. Popup works well with no bugs! Mica helped me in the live chat and made sure I was completely satisfied with their service providing extra just to help us out.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad you had an awesome experience! 🎉 Thanks a bunch for sharing your feedback, we really appreciate it! 😊 - Lea & Rivo Team

5 / 5 Share

July 19, 2023

Nice App and supportive team. Quick response time and they really know what thet a doing. Keep it up.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch for your kind words on our app and our team! 🙌 We're thrilled you had a great experience with us. 😊 We're here to help whenever you need it. - Lea & Rivo Team

5 / 5 Share

July 18, 2023

Very good app. This is so useful! their service is quick and good! this is free, it's better than some paid apps, really recommended!

Using app

About 19 hours

Total reviews

19

Average rating

5.0

Developer Reply

So glad you're loving our app! 🙌 It's awesome to hear that you find it useful. We appreciate your recommendation! Thanks a bunch for your kind words! 🎉 - Lea & Rivo Team

5 / 5 Share

July 18, 2023

fast response and great help, feedback friendly, nice service team! Expecting further styles and functions.

Store

Zendure

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your awesome review! 😊 So glad to hear our support team were helpful! We truly appreciate your feedback, and our team is happy to assist you anytime. - Lea & Rivo Team

5 / 5 Share

July 17, 2023

Arianne was amazing! Best customer service i've had with any app yet! She was pleasent to talk to and very helpful. Thank you!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our team provided you with great support! We really appreciate your feedback and we're here for you whenever you need us! 💙 - Lea & Rivo Team

5 / 5 Share

July 16, 2023

Incredible support! SO helpful and honest, blown away by how nice and responsive the support team was. Shoutout to Paul!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with our support team! We're thrilled that we could be helpful. We appreciate your kind words and are always here to assist you. 👍 - Lea & Rivo Team

5 / 5 Share

July 16, 2023

Great application, customizable and the staff il always here to help for free. Definitely recommending this application.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you're enjoying our app! 🙌 Our team is always here to lend a hand. Thanks for recommending us! - Lea & Rivo Team

5 / 5 Share

July 14, 2023

Very helpful in getting everything set up. I'm sure it will be helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you found our support helpful! 😄 We're here to make sure you have a smooth experience. If you need anything else, feel free to reach out anytime. - Lea & Rivo Team

5 / 5 Share

July 14, 2023

I got this app today and loved the ease of use and navigation. Very beginner-friendly to set up. I would recommend this app because of the excellent customer service delivered by Abbie. This assures me that my problem would be resolved quickly whenever I face any challenge with RIVO Apps. The prompt response to my inquiry was amazing. My concerns were resolved in the call. Other solutions that could help my website were suggested. The tone and the mood of the conversation were very friendly and supportive. It felt like walking to a physical office and being helped by an expert. Kudos to Abbie for the extraordinary customer experience. You are the best. Thanks.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! So glad to know that you loved our app. 🙌 We appreciate your recommendation and are always here to help you with any challenges. - Lea & Rivo Team

5 / 5 Share

July 12, 2023

I had a truly great experience, as always, when asking for something! The team is highly efficient and knows how to address your requests effortlessly. Pete did an incredible job in no time. I would love to witness the app's evolution in the future and see new features, etc.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for the amazing review! 🙌 We're so glad to hear you had a great experience and that our team was able to address your concerns. We'll keep working hard to bring you more exciting features in the future. 🚀 - Lea & Rivo Team

5 / 5 Share

July 12, 2023

Let me tell you guys - Just don't think twice. GO FOR IT! They have an amazing app and super amazing support team. Arianne and Pete are geniuses. I tried a bunch of other pop-up apps before and even their support couldn't figure how to resolve the bug but these two great humans took their time and effort and coded their way to make an awesome responsive pop-up for my website. 100% recommended totally. No second thoughts.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! 😊 We're thrilled that you're loving our app and support team. We're grateful for your recommendation and appreciate your trust in us. - Lea & Rivo Team

5 / 5 Share

July 9, 2023

I just pressed one button because I wanted to use the custom css function They gave me a quick reply, kind guidance, and suggested improvements to my shop at the same time. Thank you so much Paul for taking care of me!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad you had a great experience with our support team! We're thrilled to hear that our team provided quick and valuable suggestions for your store. 🎉 Thank you for sharing your feedback! - Lea & Rivo Team

5 / 5 Share

July 9, 2023

When I sent in a question I didn't expect such a quick response! Pete answered my questions efficiently and to the point. He then went on to give me additional advice for my website. TOP customer service. The pop-up is also very easy to set up. It's all great. I'd recommend them.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! 😊 we're stoked that our team could help you out and you found our pop-up setup a breeze. Thanks for recommending us 💙 - Lea & Rivo Team

5 / 5 Share

July 6, 2023

Pete was extremely helpful and fast in assisting with questions and issues. The app is easy to use and I'm confident that it will be very useful for our purposes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review! We're glad you found our app easy to use. 🎉 Your confidence in our app means the world to us, and we're excited to continue being at your service! 🙌 - Lea & Rivo Team

5 / 5 Share

July 6, 2023

great app! IT'S FREE! and customer service is the best. Definitely a must have app for your store!!!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So thrilled to hear you love our app! 🙌 Our team is here to help you whenever you need assistance. Can't wait to see how our app boosts your store! 🚀 - Lea & Rivo Team

5 / 5 Share

July 5, 2023

Super Awesome experience! Pete helped me out big time and even made suggestions that would help me with the look of my store. I am a newbie, so all the information he provided was much needed. Thanks again!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the awesome review! Happy to know we could be of help. Thanks for choosing Rivo! 🙌 Don't hesitate to reach out if you need any more help! - Lea & Rivo Team

5 / 5 Share

July 5, 2023

Just downloaded, the app is clean and straightforward and the customer support is very helpful. Recommended!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch for the awesome feedback! 🎉 We pride ourselves on providing top-notch support, and we're glad to hear you had a great experience with us. Thanks for the recommendation! 🙌 - Lea & Rivo Team

5 / 5 Share

July 4, 2023

I got help right away from the chat box when I needed it. Very helpful and friendly service. Thanks so much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad we could assist you when you needed it! 😊 Our team always aims to provide helpful and genuine support. Thanks a bunch for your kind words! 😊 - Lea & Rivo Team