All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Sept. 14, 2022

The app is super easy to install, set up and use, and the support team is very friendly and helpful!

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Let us know anytime if you need further help along the way. All the best, Kevin

5 / 5 Share

Sept. 14, 2022

Great product and great customer service. Very helpful and friendly when chatting with them. A +++++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

Sept. 14, 2022

Great app and had great experience with customer service. Having great success with the app and sign ups.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Sept. 14, 2022

Alex was so helpful and super quick with the reply! 10/10! Very happy with how smoothly everything went.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 14, 2022

i used this app to get discount pop ups on my store, so far its good and i did have to contact customer service, i recieved Paul to help me out, He was very kind and helpful with everything i needed help with and patient also.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best regards, Kevin

5 / 5 Share

Sept. 14, 2022

the app is very easy to use and i am very happy with it. abby helped me with everything i needed and gave me great advise!! she was very friendly and supportive with very quick responses. i would recommend this to anyone with an online business!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin

5 / 5 Share

Sept. 14, 2022

The best customer service ever. Pete helped me resolve my concern in a quick and easy manner. Couldn't ask for better support than this. He deserves a raise. If I can only rate his service 10 stars, I certainly would. Thank you, Pete.

Using app

About 13 hours

Total reviews

3

Average rating

4.3

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 13, 2022

Very helpful support and features are very much worth it. Support was very much easy to work with plus they added a feature which could help a lot.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best regards, Kevin

5 / 5 Share

Sept. 13, 2022

The app helps me to achieve what I want - email pop ups. The process is straightforward. Pete was wonderful and helpful. Not only did he help me to remove the branding, but also provided some useful tips. On top of that, he added me to VIP list, so I'll get prioritized support whenever I need. Thank you Pete.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Sept. 13, 2022

This app was so easy to set up! Abbie was truly helpful and clear. She eliminated the "Powered by" in the popup. Her sense of humor and GIFS were a plus! Thank you so much!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Sept. 13, 2022

Amazing customer support and great features. Can't beat the app's availability and ease of use. Would highly recommend to others!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Sept. 13, 2022

Very happy with the functionalities of the app so far. Great service from Paul, very quick and clear help. Keep up the good work!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-Star review! Your positive feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Best regards, Kevin

5 / 5 Share

Sept. 13, 2022

Very good app and reactive support :) he answered all my questions and helped me to do some manipulations

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 13, 2022

I used to this app to help my store gain more customers. My entire experience has been above average. I ran into a problem with the app but Paul from customer service fixed it immediately and went above and beyond with helping me. This is hands down the best pop-up app available! Do yourself a favor and download it now! You won't regret it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! 🤩 We're so happy to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 13, 2022

Just had this app installed. Support staff was great during installation. Excited to see the app in action in my online store.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for installing our app! We are so grateful for your 5-star review! 🌟 Let us know anytime if questions come up or if we can help along the way. Much appreciated, Kevin

5 / 5 Share

Sept. 13, 2022

Thanks so much, Paul for removing the "Powered by logo" and being extremely personable at the same time. You made me laugh with your GIFs which was a nice touch. I highly recommend Paul if you have any questions. Thanks, Paul:)

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 12, 2022

This app by RIVO is user friendly and very reliable. Abbie is excellent and extremely helpful. She provided great customer service and addressed my issues quickly and efficiently. I highly recommend!

Using app

12 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

5 / 5 Share

Sept. 12, 2022

Vicky was a great help. Thank you so much. She removed the "powered by" tag and gave some advice on quick changes to my website.

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! We are always here to help and are super happy that you have chosen our app! 🎉 Thanks so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Sept. 12, 2022

This app is helping me gain new email subscribers and customers for my brand. And the Customer Service is excellent!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that our app has provided excellent results for your store! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

5 / 5 Share

Sept. 12, 2022

Therese was extremely helpful. She went above and beyond to make sure I'm getting what I wanted and asked.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the positive review, and we are here for you anytime you need us! 🙌 Much appreciated, Kevin