TYDAL Popups ‑ Email Pop ups
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Expeditious and quality customer service! Abbie was able to assist me with everything that I needed.
Thank you so much for taking the time to share your experience with us! We take great pride in delivering quality support to all of our customers, and we're glad that we were able to meet your needs. If you ever need assistance again in the future, don't hesitate to reach out - Lea, Rivo Support Manager
Efficient and user-friendly free Shopify popup plugin. Boosts conversions with customizable popups. Highly recommended!
Thank you for your awesome review! We're so glad you found our app efficient and user-friendly. It's great to hear that it's helping boost your conversions. We appreciate your recommendation! - Lea, Rivo Support Manager
Thanks Abbie, your help was awesome and delivered just when I needed it. Super prompt and professional.
Thank you so much for the feedback! We strive to be prompt and professional in all our interactions and we're glad we could help you out. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Jel was simply amazing, patient, and detailed. Was very helpful! We're excited about RiVO! Setup was painless for the most part. Wish there were more controls for image width or font sizes but for a free app, I have absolutely no complaints.
Thank you so much for the kind words! We're happy to hear that our team provided a good experience. We appreciate your feedback! Hope this guide will help in making the most of the pop-app: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css Cheers, Lea
Paul was super helpful in getting my request fulfilled quickly. He even helped provide some tips in order to improve my store! Definitely recommend using this app.
Thank you for your feedback! Our team always aims to provide not just solutions, but also helpful advice to improve user experience. Don't hesitate to reach out if you need any assistance in the future. - Lea, Rivo Support Manager
Arianne was extremely helpful and kind, very rare to find these days, She helped me with my request, proposed to help with other things Rivo related and proposed enhancement on my store. mind blown
Excellent app - Rivo popups, build with customer in mind, it has functionalities others do not have, great IX/UX pretty and intuitive. But better of all is the human side of Rivo, the people, great service by Jel.
Thank you so much for your kind words! We're thrilled to hear that you love the app and have had a great experience with our team. Thank you for choosing Rivo! - Lea, Rivo Support Manager
Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!
Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager
Looks great so far, and support from Mica was quick, friendly and accurate. Will be rolling this out to our other stores.
Thank you for taking the time to share your experience! It's amazing to hear that you had a great experience with our support. We're so happy to have you as a customer and can't wait to see your other stores benefit from our app! - Lea, Rivo Support Manager
Just had amazing support! The layout of the app itself looks very good and easy to use Have yet to add the popup on my website but the support is A++
Thank you so much for your kind words! We're thrilled you found our app's layout easy to use, and we're here to support you every step of the way. Don't hesitate to reach out if you need any help. 😊👍 - Lea, Rivo Support Manager
Super Service! Abbie war sehr hilfsbereit und aufmerksam. Allein wegen dem Kundenservice würde ich die App nur herzlichst weiterempfehlen.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Wir freuen uns sehr, dass unser Team Ihnen die Hilfe bieten konnte, die Sie benötigten. Wir freuen uns sehr über Ihre Empfehlung. - Lea, Rivo Support Manager
So far a Great app that is free and works well. The team was so lovely and helpful. Thank you for what you do.
Thank you so much for your kind words! We're glad to hear that you had a great experience with the app and our support team was helpful. We appreciate your support and hope you continue to enjoy the app! - Lea, Rivo Support Manager
So Far I am very happy with this upp! Very easy to install and get going. I tested it and it works well. It's a holiday, I am working at 11:24 pm and Paul was able to help me through the chat, and walk me through the process, I AM IMPRESSED! I usually can't find support on work days during work hours! I give it ***** for excellent customer service and ease of use.
Thank you so much for the awesome review! We're thrilled to hear that you had a great experience with our app and support team. We appreciate your kind words and are always here to help. - Lea, Rivo Support Manager
So far so good! Free popup app that works as it should. Customer support is also very nice and helpful! Thank you for all that you do!
Thank you so much for your kind words and for choosing our app! We're thrilled to hear that you're happy with its performance and that our customer support team has been helpful. We're always here to help you in any way we can :) - Lea, Rivo Support Manager
Great Support! Friendly and helpful. Also gave me tips about updating parts of my shopify website. Definitely recommend 10/10
Thank you so much for taking the time to share your experience with us! It's always our goal to go above and beyond for our customers, we're glad our support team was able to give you tips for your store. We appreciate your recommendation! - Lea, Rivo Support Manager
Great and fast customer support, Very happy with the service. I found what I was looking, I recommend them 100%
Thank you so much for taking the time to leave us this lovely review! We're thrilled that you had a great experience with our support team and found what you were looking for. We appreciate your recommendation and look forward to serving you again in the future! - Lea, Rivo Support Manager
FAST customer service at a late night/early morning! Pete helped do more than I knew I needed for my store!
Thanks for your review! We are thrilled to hear that our team was able to provide fast and helpful service for your store. We appreciate your business and hope to continue exceeding your expectations! - Lea, Rivo Support Manager
Great app! Really easy to use interface and responsive customer service. I worked with Jel for set-up, who was super friendly and helpful. I'm excited about adding this to my store!
Thank you so much for your kind words! It’s great to hear that our app and customer service met your expectations. We're excited to have you onboard and look forward to helping your store grow! - Lea, Rivo Support Manager
Jel was so helpful! She was able to quickly help me with what I needed and answer all my questions so I could make some modifications
Thank you so much for sharing your experience with us! It's great to hear that our team was helpful and was able to address all your questions and concerns. We're glad we could assist you with your needs! - Lea, Rivo Support Manager
paul is so helpful!!!! & loving the app so farr & it's freeeeeee!
Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager
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