TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#9,223
All reviews
Review RSS Feed
July 4, 2023
Pete was really helpful and really quick to help with the installation. Really good customer service and so quick! Thanks very much!
It was our pleasure assisting you with the setup! 👍 Your kind words mean a lot to us. Let us know if you need anything else. Have a fantastic day! 😊
July 3, 2023
Great customer support experience with a quick and immediate response. Always impressed with Rivo's apps.
So glad to hear that you had an awesome experience with us! Our team is always here to help, Let us know if there's anything else we can do for you! 👍 - Lea & Rivo Team
July 3, 2023
The support with Jel was amazing. She put a lot of time and effort in helping finding solutions to my problems. I would always recommend to get in touch with the Rivo customer service! Thanks a lot Jel :)
Thanks for the kind words, it means a lot! ❤️ We always strive to go above and beyond to assist our customer. Don't hesitate to reach out again if you need any more help. We're here for you! 👍 - Lea & Rivo Team
July 2, 2023
Great app (easy of use and customization) and amazing support chat! Paul was awesome and helped me enabling custom CSS ofr my site pop up. Super easy, super friendly!
Thanks for the kind words! Happy to hear you found our app easy to use and customize. We're glad our team could help with custom CSS. Feel free to reach out if you need anything else! 👍 - Lea, Rivo Support Manager
July 2, 2023
Mica was very helpful. She also suggested additional updates that I should do to my website to make more personalized.
Thank you so much for your kind words and feedback. We're thrilled to hear that our team was able to assist and provide helpful suggestions! We appreciate your support and are always here to help you out! 😊 - Lea, Rivo Support Manager
July 1, 2023
Yet to use Pop ups but the customer service executive is very friendly, helpful and provided good inputs.
Thanks for sharing your experience. It's great to hear our support team was able to provide some valuable insights. We're here to assist whenever you need help! 😊 - Lea, Rivo Support Manager
June 29, 2023
abbie was super awesome and helpful love that they actually help! it was really nice to see that theres actual help on this app
Thanks so much for the kind words! We're thrilled you found the help you needed on our app. Don't hesitate to reach out if you need anything else! 🙌 - Lea, Rivo Support Manager
June 29, 2023
Abbie was extremely helpful and fast with everything. She even went out of her way to help me with things I never even asked for. 5 stars for
Thanks so much for your awesome review! Our goal is to go the extra mile to assist and provide top-notch support. We appreciate your feedback! - Lea, Rivo Support Manager
June 29, 2023
Just installed but seems very user friendly, chatted to MICA very helpful made good suggestions and didn't take long to add css option thanks you MICA
Thanks for the awesome feedback! So glad to hear that you found our app user-friendly. Our team is always here to help, and we're thrilled you found our suggestions useful. Enjoy exploring the app! Cheers! - Lea, Rivo Support Manager
June 28, 2023
Arianne was super helpful and ensured all of my questions were answered! Fast and efficient service, would highly recommend this app based on customer service alone!
Thanks for the kind words! 🙌 It's great to hear that you had a fast and efficient experience with us. We appreciate the recommendation! ✨ - Lea, Rivo Support Manager
June 28, 2023
Signed up and within seconds they were sending helpful information on improving my store. Friendly and fast. So far so good!
Thanks for your feedback! Awesome to hear that you had a great experience with us! We're glad to have been able to provide helpful tips for your store. We're here to support you all the way! 💯 - Lea, Rivo Support Manager
June 28, 2023
A fantastic app, very easy to use, looks great, and the customer service from Jel was first class. Big thanks.
June 27, 2023
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thank you for your kind review! It's great to hear that our team was quick to reach out and answer all your queries. We're always here to assist and provide top-notch support for your store! 🎉 - Lea, Rivo Support Manager
June 27, 2023
The app is amazing! Custom Service unparalleled! I had the pleasure to talk with Mica, she not only helped me with what I asked for but also gave me free advices to improve my store! Highly recommended!
So glad to hear that you're loving the app! 😄 We take pride in going above and beyond for our customers Thanks for the kind words and recommending us! 👍 - Lea, Rivo Support Manager
June 26, 2023
Paul was extremely helpful when I chatted with him after first downloading the app! He even made suggestions for me for my site that I was totally unaware of. Above and beyond customer service-- he answered all of my questions with knowledge, expertise and even links to supporting articles.
Thanks a bunch for the awesome review! We're thrilled to hear you had such a great experience with our app and support team.😊 We're always here to help you out and provide those extra tips. Let us know if you need anything else! 🙌 - Lea, Rivo Support Manager
June 26, 2023
Very easy to use, and Pete was able to help me very quickly setting up the css advanced feature. So far so good loving the app!
Thanks so much for your feedback! 😊 We're thrilled that you found our app easy to use and that our team could assist you with setting up the CSS feature. Enjoy exploring the app further! 🚀
June 26, 2023
Awsome service, easy to handle App. Can only recommend it. Fast way to create Pop ups. It works so easy
Thanks for the awesome review! 😃 We're glad you enjoyed our support and found our app easy to use! We appreciate the recommendation. 🙌 - Lea, Rivo Support Manager
June 26, 2023
Sehr guter Support und die App funktionier auch sehr gut. Man kann alles sehr leicht einstellen und verändern.
Vielen Dank für Ihr tolles Feedback! 🙌 Wir freuen uns zu hören, dass Sie mit unserem Support und der App zufrieden sind. Wir bemühen uns, die Einrichtung einfach und problemlos zu gestalten. Wir freuen uns über Ihre Unterstützung! - Lea, Rivo Support Manager
June 25, 2023
SImple app but very effective. I have really noticed an increase in newsletter opt-ins per day. Very good customer support.
Thank you for sharing your experience! It's great to hear that our app was able to help you increase your newsletter opt-ins. And we're glad you had an awesome experience with our customer support team! 😊 - Lea, Rivo Support Manager
June 23, 2023
Excellent customer service. Mica was very fast and helpful. The app is definitely helpful and many features are free of charge.
Thank you for sharing your experience with us! We always strive to provide top-notch customer service and make our features accessible to everyone. Thanks for the feedback! 😊 - Lea, Rivo Support Manager