All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2022

What an amazing team. First of all the app is for free, secondly they have some rockstars in the support. They removed the branding for free as well and furthermore been great to talk with. I am sure this app gonna do really great with such a customer centric behaviour :) Best of luck and really happy for the support and great app.

Store

Eliray

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 20, 2022

Pat helped me set-up an email pop for my site using this app. He was great. Answered all my questions and I am really happy with the resulting popup.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 20, 2022

pat was great help, honestly brilliant help! Thank you guys. all my requests happened with not much to ask, great.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a positive review! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin

5 / 5 Share

Aug. 20, 2022

The app is very easy to set up. Customer service is also on point. You can ask for support anytime through live chat. Paul was great and very helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Aug. 20, 2022

Paul was spectacular. His was knowledgeable and easy to deal with. This is the best customer service i have received regarding an app in a long time!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Aug. 20, 2022

Paul is awesome, he even gave me her personal opinion on my website which really helped and gave me some very helpful advice.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and review! We are here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Aug. 20, 2022

我想要宣传我的品牌,我使用这个app希望更多的用户可以订阅我的网站,它不仅免费,功能还特别齐全!!我喜欢它自带的一些粘性功能,完全符合的需求,甚至比我预期的还要好!客服小哥Paul也非常热情地帮我解决问题,非常nice的app和服务!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

很高兴您喜欢我们的应用程序和服务! 🙌 感谢您的精彩评论,我们非常感谢您帮助分享我们的信息! 为您和您的企业成功干杯! 一切顺利,凯文

5 / 5 Share

Aug. 19, 2022

Abbie is awesome, she even gave me her personal opinion on my website which really helped and gave me some very helpful advice. Honestly best customer service ive ever came across and every company should look for people like abbie

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Aug. 19, 2022

I just installed the app, however I plan to utilize this app for specific product pages and promotions for inspiring new customers to take action on our special offers and provide their name, email address, etc. I also want to give a special 5 STAR Shout Out to your customer service rep Vicky. She provided fast easy solutions, professional courtesy, and excellent business service beyond my expectations. Thank You Vicky. Postell, Founder/CEO Damn Right Urban Fashion San Francisco, CA

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

I was setting up the app and I ran into a few obstacles. Vicky was super helpful and responsive on helping set everything up. The app works great and has the option to customize lightly or customized with CSS.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 19, 2022

Vicky provided such great customer service, helping me more than she needed! Absolutely outstanding & I will 100% recommend. <3

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Aug. 19, 2022

Thank you so much Abbie for your superb customer service, and advice! With your help I can now be more creative with my email pop ups.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you are happy with our customer service! Thank you so much for the positive 5-star review! 🎉 Best regards, Kevin

5 / 5 Share

Aug. 19, 2022

I just got Rivo set up with the help of Vicky. She was absolutely amazing at giving me all of the information i needed to navigate this app and also gave lots of suggestions/advice! great experience

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 19, 2022

Guter Support, schnelle Antwort. Mein Problem konnte behoben werden, danke für die Zusammenarbeit. LG

Store

MYLOOB

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Schön, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. Vielen Dank für die netten Worte und 5 Sterne! 🌟 Prost, Kevin

5 / 5 Share

Aug. 19, 2022

10/10 Super einfach, super Kundenservice! Habe lange gesucht und das ist definitiv die beste und einfachste App!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Diese Bewertung hat uns den Tag versüßt! Vielen Dank für die freundlichen Worte, und wir sind hier, wann immer Sie uns brauchen. 🤩 Sehr geschätzt, Kevin

5 / 5 Share

Aug. 19, 2022

Very good customer service, questions answered quick and fully! Would certianly recommend to others!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars and for recommending us to the Shopify community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best wishes, Kevin

5 / 5 Share

Aug. 19, 2022

Just added it to my store with the help of Lance. Great customer service. I will circle back after using the app.

Using app

19 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for leaving a 5-Star review! We truly appreciate you using the app. If you have further questions or experience issues along the way, please don't hesitate to let us know. Our team at Rivo is always happy to help. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 19, 2022

Excellent support in setting up this app. Looking forward to seeing how well it works on our website

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Aug. 19, 2022

Sehr einfach aufgebaut und leicht verständlich. Der Support über das Chat-Fenster ist schnell, super freundlich und hilfsbereit. In der App sind sehr viele Anpassungen möglich.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

5 Sterne! Whoot Whoot! 🎉 Wir freuen uns sehr, dass Ihnen unsere App und unsere Dienste gefallen! Wir sind stets bemüht, Ihre Erwartungen zu übertreffen und freuen uns über das Feedback! Danke, Kevin

5 / 5 Share

Aug. 19, 2022

Great app. Free which is amazing because it has such a professional design with multiple different features.

Using app

11 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We greatly appreciate you using the app. Let us know anytime if you need assistance along the way. 🙂 Best regards, Kevin