TYDAL Popups ‑ Email Pop ups
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Such a great app so far! ASTOUNDING customer service. Very helpful I cant wait to have this on my website it is so easy to set up and customize. Love it!!
Thank you for your wonderful feedback! It's our top priority to make sure our merchants are happy and satisfied with our app and support. We are excited to see your website with our app and we're here for any further help you may need. - Lea, Rivo Support Manager
Abbie was AMAZING and went above and beyond with clear and delightful instructions. She was very helpful and gave me a few suggestions to improve my site along with answering my questions and I really appreciated her attention to detail while being kind and cheery.
Thank you for sharing your experience! It was our pleasure to answer your questions and provide assistance in any way possible. We're grateful for your kind words and are here if you need anything else! - Lea, Rivo Support Manager
Great Services, and easy to design. Especially Abbie gave lots of support during the process. Thanks again.
Thank you for the amazing feedback! Our team works hard to provide great services and make your experience as easy as possible. We really appreciate your business and look forward to working with you again in the future! - Lea, Rivo Support Manager
Paul was very friendly and super helpful and gave us lots of good suggestions! We look forward to using this app
Thank you so much for the kind words! Happy to hear that Paul was able to provide you with some useful tips. We're excited for you to continue using our app. We're always here to help! - Lea, Rivo Support Manager
Very easy to use, custom CSS is also possible. Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!
Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager
Paul made it super easy! He was very helpful and made some great suggestion. Can't wait to see how things turn out!!
Thank you so much for your kind review! We're so happy to hear that your experience with our support was a great one. Wishing you all the best and can't wait to see the amazing things that come your way! - Lea, Rivo Support Manager
She is very nice and helpfull she did her best to let me get a new knowledge, I really appritiate this girl
Thank you so much for taking the time to leave this review! It was our pleasure to help you, and we're so glad to hear that you gained new knowledge from our support interaction. If you ever need assistance again in the future, don't hesitate to reach out! - Lea, Rivo Support Manager
The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.
Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager
The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.
Thank you for your kind review! We're glad that setting up the app was easy for you. Your satisfaction is our top priority and we always strive to provide the best customer service. Thank you for choosing Rivo! - Lea, Rivo Support Manager
Quick customer service, good experience so far. Very helpful and listening to your requests with the smile !
Thank you for taking the time to share your positive experience! We're happy to hear that our team provided you with quick and helpful service. It's always our pleasure to assist :) - Lea, Rivo Support Manager
Great service, very responsive and helpful! Mica gave me a couple of very useful tips and was really lovely!!! Good job guys.
Thank you so much for sharing your wonderful experience with us! We pride ourselves on delivering exceptional customer service. We truly appreciate your support! - Lea, Rivo Support Manager
BEST CUSTOMER SERVICE EXPERIENCE EVER! So helpful and kind, really going out of there way to help get me the information I need and more!
Thank you so much for sharing your positive experience! We always aim to go above and beyond to help our customers. We appreciate your kind words! - Lea, Rivo Support Manager
Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!
Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager
Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!
Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager
The app is simple to use and doesn't seem to slow my store down like many other apps. Great customer service.
Thank you for sharing your experience with us! Our team works hard to ensure top-notch customer service and app performance, and we're happy to have met your expectations. Thanks for choosing Rivo! - Lea, Rivo Support Manager
Great customer support with Paul! Very helpful with everything I needed to know. Love the app and would recommend to others.
Thank you for sharing your positive experience! We're glad to hear that you found our customer support helpful. If you have any questions or need further assistance, don't hesitate to reach out to us. - Lea, Rivo Support Manager
Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.
Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager
Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)
¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager
The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.
Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager
Great experience, custome support with Arianne is the best. Overall great app with great team behind it.
Thanks for sharing your positive experience with us! Our team is dedicated to delivering a great app experience. We appreciate your kind words. All the best! - Lea, Rivo Support Manager
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