TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#11,580
All reviews
Review RSS Feed
May 31, 2023
Just had amazing support! The layout of the app itself looks very good and easy to use Have yet to add the popup on my website but the support is A++
Thank you so much for your kind words! We're thrilled you found our app's layout easy to use, and we're here to support you every step of the way. Don't hesitate to reach out if you need any help. 😊👍 - Lea, Rivo Support Manager
May 30, 2023
Super Service! Abbie war sehr hilfsbereit und aufmerksam. Allein wegen dem Kundenservice würde ich die App nur herzlichst weiterempfehlen.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Wir freuen uns sehr, dass unser Team Ihnen die Hilfe bieten konnte, die Sie benötigten. Wir freuen uns sehr über Ihre Empfehlung. - Lea, Rivo Support Manager
May 30, 2023
So far a Great app that is free and works well. The team was so lovely and helpful. Thank you for what you do.
Thank you so much for your kind words! We're glad to hear that you had a great experience with the app and our support team was helpful. We appreciate your support and hope you continue to enjoy the app! - Lea, Rivo Support Manager
May 29, 2023
So Far I am very happy with this upp! Very easy to install and get going. I tested it and it works well. It's a holiday, I am working at 11:24 pm and Paul was able to help me through the chat, and walk me through the process, I AM IMPRESSED! I usually can't find support on work days during work hours! I give it ***** for excellent customer service and ease of use.
Thank you so much for the awesome review! We're thrilled to hear that you had a great experience with our app and support team. We appreciate your kind words and are always here to help. - Lea, Rivo Support Manager
May 29, 2023
So far so good! Free popup app that works as it should. Customer support is also very nice and helpful! Thank you for all that you do!
Thank you so much for your kind words and for choosing our app! We're thrilled to hear that you're happy with its performance and that our customer support team has been helpful. We're always here to help you in any way we can :) - Lea, Rivo Support Manager
May 26, 2023
The customer service is excellent, they are very helpful and friendly. I just started using this app, as for the functions it seems nice so far. Thank you.
Thanks for sharing your experience with us! We're happy to hear that our team has been helpful. We hope you continue to enjoy using our app as we strive to provide you with the best experience possible! - Lea, Rivo Support Manager
May 24, 2023
Great Support! Friendly and helpful. Also gave me tips about updating parts of my shopify website. Definitely recommend 10/10
Using app
20 minutes
Total reviews
2
Average rating
5.0
Thank you so much for taking the time to share your experience with us! It's always our goal to go above and beyond for our customers, we're glad our support team was able to give you tips for your store. We appreciate your recommendation! - Lea, Rivo Support Manager
May 24, 2023
Great and fast customer support, Very happy with the service. I found what I was looking, I recommend them 100%
Thank you so much for taking the time to leave us this lovely review! We're thrilled that you had a great experience with our support team and found what you were looking for. We appreciate your recommendation and look forward to serving you again in the future! - Lea, Rivo Support Manager
May 24, 2023
FAST customer service at a late night/early morning! Pete helped do more than I knew I needed for my store!
Thanks for your review! We are thrilled to hear that our team was able to provide fast and helpful service for your store. We appreciate your business and hope to continue exceeding your expectations! - Lea, Rivo Support Manager
May 23, 2023
Great app! Really easy to use interface and responsive customer service. I worked with Jel for set-up, who was super friendly and helpful. I'm excited about adding this to my store!
Thank you so much for your kind words! It’s great to hear that our app and customer service met your expectations. We're excited to have you onboard and look forward to helping your store grow! - Lea, Rivo Support Manager
May 23, 2023
Jel was so helpful! She was able to quickly help me with what I needed and answer all my questions so I could make some modifications
Thank you so much for sharing your experience with us! It's great to hear that our team was helpful and was able to address all your questions and concerns. We're glad we could assist you with your needs! - Lea, Rivo Support Manager
May 22, 2023
paul is so helpful!!!! & loving the app so farr & it's freeeeeee!
Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager
May 22, 2023
amazing service and support! Brillant and excellent widget. The staff is very helpful and fast to solve problems!
Thank you so much for your wonderful review! We always strive to provide quick and effective assistance. We appreciate your business and thank you for choosing Rivo! - Lea, Rivo Support Manager
May 21, 2023
Paul was very helpful in verifying the app and made additional recommendations to assist with our store.
Thank you so much for your kind words! It was a pleasure working with you and we're glad we could be of help. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
May 19, 2023
Great experience so far. After installing the app today I chatted with Abbie to help me with the set up and she was great.
Thank you so much for your kind words! It means the world to us that you had a great experience with our app and our team. If you have any more questions or concerns, don't hesitate to reach out to us! - Lea, Rivo Support Manager
May 19, 2023
Mica helped me very well, was patient, kind and considerate. She expertly helped me set up a popup announcement bar. Highly recommended! Thanks again Mica!
Thank you so much for taking the time to leave this amazing review! We're happy to hear our team was able to assist you with your needs. It was our pleasure to help! - Lea, Rivo Support Manager
May 18, 2023
Great App, I would recommend it for everyone, simple and straight forward, on top of that Rivo has great customer support; Abbie was very helpful and professional.
Thank you so much for your amazing review! We are thrilled to hear that you enjoyed using our app and appreciate your recommendation. We hope to continue exceeding your expectations in the future. - Lea, Rivo Support Manager
May 18, 2023
Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it :)
Thank you so much for the amazing review! It's been our pleasure serving you and We're glad to hear that your pop-up is now all set up. If you ever need further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager
May 17, 2023
Great app and impressive service! Pete was very helpful in setting up custom css and gave us some tips and tricks as well. Excellent!
Thank you so much for your kind words! We always strive to go above and beyond for our customers. We're always here to assist and ensure that you have an excellent user experience. - Lea, Rivo Support Manager
May 17, 2023
Easy app to navigate and the staff are very helpful. Can make the popups really suit your website with coding if you want to go down that path.
Thank you so much for taking the time to leave us a review! So happy to hear that you found our app easy to navigate and our team was able to help. Thanks again for choosing Rivo! - Lea, Rivo Support Manager