All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 12, 2022

Not sure about the app just yet but Abbie was great! She was helpful and added some extra bonuses. She also dropped me a great article on making an about us page.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

July 12, 2022

I used this app to help me get more email subscribers to increase my business. Abbie was THE ABSOLUTE BEST! She even followed me on Instagram. Love it!

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

We work hard in creating apps that are easy and quick to install but, most importantly, skyrocket your business! Thanks for using our app and leaving a positive 5-star review! 🙌 All the best, Kevin

5 / 5 Share

July 12, 2022

Ryan was wonderful and super responsive to removing the "rivo" logo so I could make my pop-up cute and customized.

Store

Papalma

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! 🌟 If there's anything else we can help with along the way, please feel free to reach out to us anytime. We'd be happy to assist you. 🍻 Cheers, Kevin

5 / 5 Share

July 12, 2022

Arianne was incredibly friendly and helpful. She responded to all my queries with such professionalism and really made the app feel very easy to use. Thank you!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

July 12, 2022

Great customer service and a wonderful app. I will always use this app. Thanks for developing a wonderful app.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! 🌟 We truly appreciate you using the app. Cheers, Kevin

5 / 5 Share

July 12, 2022

I do really appreciate the help of Paul. He is a nice guy and did everything carefully with a really quick response.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin

5 / 5 Share

July 12, 2022

Excellent customer support given by Paul . He has been very patient in answering all my questions . Very happy and satisfied !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 12, 2022

Paul was so very helpful! He took care of everything I needed and more! I appreciate the help so much!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

July 12, 2022

Fantastic popup, works really well and very customisable. Paul's technical support to remove the Rivo branding was very good, he was very helpful! Thank you

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

July 12, 2022

Paul did a great job helping me access the free features of this app. So far it's very easy to use and customizable.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

July 12, 2022

Good chat, a nice staff, an easy to use app, no problem. Free app with no problem or no forced purchase.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Best regards, Kevin

5 / 5 Share

July 12, 2022

Experience with customer service is great and really helpful. The app also works perfectly as intended.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 12, 2022

Im in love with this app and the support it has, Abbie was really helpful, professional and provide me with so much value. I'll definitely tell my Ecom Friends about this app!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 11, 2022

This is the second rivo app that i am using and i am not disappointed, in my opinion their app is the best for a beginner, the customer service is pretty fast i thank Pete for is help and a perfect service.

Store

Leysfex

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our apps! Thank you so much for the positive feedback and 5-star review! 😊 Much appreciated, Kevin

5 / 5 Share

July 11, 2022

Best customer service ever! They're quick and efficient. And the setup is really easy, with the app being very customizable. Love it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Thank you so much for using our app and we greatly appreciate your kind words! ✨ Best wishes, Kevin

5 / 5 Share

July 11, 2022

Abbie was absolutely amazing. Not only did she help me remove the branding but also had a quick look at my page and recommended a customised pop up page and helped me install it. All within a couple of minutes.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 11, 2022

Can't rave about Lance enough! He was extremely helpful and kind while assisting me with the app! Super easy! This is what customer support should always look and feel like. 100% recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

July 11, 2022

Arianne was a great help when i needed information on how to get it set up etc. just what i needed. thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟These reviews make our day here. Thanks, Kevin

5 / 5 Share

July 11, 2022

So kind and helpful!!! Really informative and excellent customer support. She was bubbly and made my day so special!! ty!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 11, 2022

was looking for a popup app for my first store, after a little research, i found Rivo. perfect app and great help by Arianne :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Cheers, Kevin