TYDAL Popups ‑ Email Pop ups for Shopify

TYDAL Popups ‑ Email Pop ups

Build your email list & offer discounts with a beautiful...
Rating
4.9
Feedback
1,722
Reviews
Chart
#14
Shopify

All reviews

5 / 5 Share
April 24, 2023

Hablar con su soporte al cliente ha sido muy rapido y efectivo. Cualquier idioma y me ha ayudado mucho a solucionar mi problema. El agente que me ha atendido (Pete) Ha sido muy amable y resolutivo.

Store Using app Total reviews Average rating
Planeta Eco 🌍🍂 41 minutes 5 4.8
Developer Reply

Me alegra que hayas tenido una experiencia positiva con nuestro equipo de soporte al cliente. Gracias por compartir tu experiencia con nosotros. ¡Que tengas un buen día! - Lea, Rivo Support Manager

5 / 5 Share
April 23, 2023

Great service

Store Using app Total reviews Average rating
Hydronair 44 minutes 8 5.0
Developer Reply

Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager

5 / 5 Share
April 22, 2023

I really love this app. It's free but their support team goes about and beyond to help their customers. I'd totally recommend them!

Store Using app Total reviews Average rating
Miss Modish Boutique 5 months 3 4.7
Developer Reply

Thanks for your awesome review! We're glad to hear that you're enjoying our app and that our support team has been helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share
April 19, 2023

Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.

Store Using app Total reviews Average rating
Global Magic Shop About 2 hours 2 5.0
Developer Reply

Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share
April 19, 2023

Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)

Store Using app Total reviews Average rating
JIRBILL About 2 hours 1 5.0
Developer Reply

Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager

5 / 5 Share
April 18, 2023

Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!

Store Using app Total reviews Average rating
Theia Bio About 3 hours 1 5.0
Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you. All the best, Kevin

5 / 5 Share
April 17, 2023

top CS ................................................................................................

Store Using app Total reviews Average rating
Authentic Moroccan About 1 hour 1 5.0
5 / 5 Share
April 16, 2023

Have just started using Rivo Popups to help grow my business and so far it has been really easy, but more importantly the customer service has been A+. I was assisted by Paul and he was so friendly and helpful, and made suggestions on how to make our website better which I am so appreciative for. Highly recommend! :)

Store Using app Total reviews Average rating
Eminent Equestrian 40 minutes 2 5.0
Developer Reply

We appreciate your recommendation and are glad you're happy with our app and services. If you have any further suggestions or feedback for us, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Thank you for choosing our app, and we look forward to continuing to serve you and your business in the future! Best wishes, Kevin

5 / 5 Share
April 15, 2023

I had the best customer service experience ever!! She was so helpful, she responded so quick and even suggested some new apps and changes to better my site and I am so excited for it all. I am so glad I downloaded Rivo Popups instead of any other app.

Store Using app Total reviews Average rating
SSxCustomCreations 20 minutes 2 5.0
Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
April 15, 2023

The customer service is AMAZING! They help me with all my question so quickly, friendly and very patient!

Store Using app Total reviews Average rating
The Pup-Treats Co. About 1 hour 1 5.0
Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🙌 Thanks, Kevin

5 / 5 Share
April 14, 2023

Abbie help me so fast, excellent costumer service! everything work perfect and im so happy with it , thank you

Store Using app Total reviews Average rating
MR Streetwear WRLD About 4 hours 2 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share
April 14, 2023

Abbie was fantastic - very fast, kind & helpful! The app is also great and very easy to use. Would highly recommend.

Store Using app Total reviews Average rating
Loop Scope 2 days 4 5.0
Developer Reply

Thank you so much for the 5 stars and recommendation, it means a lot to us, and we're glad to have provided you with a positive experience. All the best, Kevin

5 / 5 Share
April 14, 2023

Great app, the functions and services are very good, I recommend all users to try it! Great for beginners!

Store Using app Total reviews Average rating
JOYTALE About 2 hours 7 4.4
Developer Reply

We're honored that you would recommend our app and services to others. Thank you for using our app and for your confidence in us. All the best, Kevin

5 / 5 Share
April 13, 2023

Abbie was very prompt, helpful and easy to communicate with. Would recommend for an effective and easy way to boost sales

Store Using app Total reviews Average rating
That's Handy About 1 hour 1 5.0
Developer Reply

We're delighted to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin

5 / 5 Share
April 12, 2023

You get a lot of features for free, and there is also on demand support to help you install and set up the app. Paul, my support agent, was very helpful with setting up the app and he also give me tips to better improve my store

Store Using app Total reviews Average rating
Nailzotica 34 minutes 3 3.7
Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can do along the way, just let us know. All the best, Kevin

5 / 5 Share
April 11, 2023

Rivo Popups has worked really well for us and Paul was very quick and helpful when it came to customising and answering our questions! Much appreciated!

Store Using app Total reviews Average rating
Everyday Coffee 23 days 1 5.0
Developer Reply

We're glad to hear that our app has worked well for your business and that we've provided you with quick and helpful support in customizing the popups and answering your questions. Our team strives to provide excellent customer service, and we're thrilled to hear that it has been appreciated. Thank you for choosing our app, and we look forward to continuing to support your business needs. Cheers, Kevin

5 / 5 Share
April 8, 2023

Paul helped me out a lot on questions I asked and even offered me some cool features that I didn't know about. Definitely recommend the app, user friendly and easy to use!

Store Using app Total reviews Average rating
COCO SALVAJE 5 days 2 5.0
Developer Reply

We are pleased that you found our app user-friendly and easy to use. Our team is committed to providing high-quality products and features that meet the needs of our customers, and we are glad to hear that we were able to offer some additional cool features to enhance your experience. Thank you for recommending our app! We appreciate your business and look forward to continuing to serve you. All the best, Kevin

5 / 5 Share
April 8, 2023

The customisability is amazing (and free), and the customer service even better. Pete and Mica were extremely prompt with their replies, and super helpful. As a novice e-commerce store builder, having an app with this kind of support is amazing.

Store Using app Total reviews Average rating
Gecko Studio About 13 hours 6 5.0
Developer Reply

We are pleased to hear that we were able to provide you with exceptional support. We understand that building an e-commerce store can be challenging, and we are delighted to hear that our team was able to provide you with prompt and helpful assistance. Thank you for choosing our app and for placing your trust in us. Our team is committed to providing high-quality products and exceptional customer service, and we look forward to continuing to serve you in the future. Cheers, Kevin

5 / 5 Share
April 4, 2023

Nothing more than awesome customer support provided by the Rivo team... Paul was on top of all the questions and provided quick and seamless support. I wish every support team were this great. Keep up the fantastic support.Thank you

Store Using app Total reviews Average rating
HEMIHOLICS 23 minutes 1 5.0
Developer Reply

We take pride in providing exceptional customer service, and we are delighted that you found our customer support to be awesome! Your kind words mean a lot to us and motivate us to continue providing excellent customer support. We appreciate your feedback and are grateful for your loyalty. Best regards, Kevin

5 / 5 Share
April 3, 2023

I am a new customer to Rivo. Very Happy with my experience! I had a few questions getting started and Paul answered all of my questions. Great experience!

Store Using app Total reviews Average rating
Posh Couture Co About 1 hour 2 5.0
Developer Reply

Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin

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