All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2023

The customer service is very good, and this app has greatly met our needs and played a very important role in improving our sales

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our app has helped your business succeed. We're always dedicated to providing excellent customer service. Our team is always here to help if you need us. - Lea, Rivo Support Manager

5 / 5 Share

May 15, 2023

Amazing App and suport. Thank you for your service. My pop-up is amazing thanks to you and the suport is really helpful

Store

MADULUX

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and feedback! It means a lot to us to hear that our app and support have been helpful to you. We're always here to help you make the most of our app. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 13, 2023

Abbie from the Rivo team is so helpful and made experience of installing and modifying the popup with an image, Thanks Mary :)

Store

Cavorte

Using app

About 1 hour

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for the kind words, Mary! We always strive to provide friendly and helpful service to our customers. It was a pleasure assisting you. If you ever need further assistance, don't hesitate to reach out to us again! - Lea, Rivo Support Manager

5 / 5 Share

May 11, 2023

Abbie was very helpful with my enquiry. I hope the app will be able to do what I need it to do. It looks like it will right now.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We're glad to hear our support team was helpful. We hope our app meets your needs and please let us know if you need any further assistance. - Lea, Rivo Support Manager

5 / 5 Share

May 11, 2023

Genial app para poder gestionar tus pop-ups y soporte de 11, muy resolutivos y rápidos para darte soluciones :)

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que ha disfrutado usando nuestra aplicación y que nuestro equipo de soporte ha sido útil y eficiente. ¡Seguiremos trabajando duro para brindarte la mejor experiencia posible! 👍 - Lea, Rivo Support Manager

5 / 5 Share

May 10, 2023

I think he is a very good engineer, communicates well, and helped me solve the page layout problem, and I am very satisfied.he is paul

Store

Locstar

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It's great to hear that our support team was able to help you solve your page layout problem. We really appreciate your feedback and hope to continue providing excellent service! - Lea, Rivo Support Manager

5 / 5 Share

May 9, 2023

Easy to use and awesome customer support! You can customize your pop ups a lot and the app streamlines the process of creating discounts. Worth checking their other app too!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience with our app! We're thrilled to hear that you had an awesome experience with our customer support. Our team is always here to help if you need anything! - Lea, Rivo Support Manager

5 / 5 Share

May 9, 2023

Great service! I was able to get help right away using the chat feature and even received some free tips about my site! Thanks Paul!

Using app

29 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! It's always a pleasure to help our customers. We appreciate your business and hope to continue providing great service to you in the future! - Lea, Rivo Support Manager

5 / 5 Share

May 8, 2023

Incredible support and very easy to integrate and customize! Highly recommend it to anyone interested in growing their mailing list.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! It's great to hear that our support team was helpful and that our app was easy to use. We look forward to continuing to provide you with awesome service. - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

Rivo is Absolutely Awesome so far. If anyone thinks their supporter is good then meet Jel. Jel is the absolute best. She was nice in her response, She helped and even offered great help to improve my store. Thank you so much Jel. I am most grateful and recommend Rivo. I will checkout other apps by Rivo.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us! It's our pleasure to provide exceptional support to help our customers. We appreciate your recommendation and hope that you continue to enjoy using our apps. - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

Support was super helpful, and fast! So far the app has been great to use and offers way more customization than the popup baked into my theme

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted that our support team was able to assist you and we're thrilled to hear that you're finding our app user-friendly. We're grateful to have you as a customer! - Lea, Rivo Support Manager

5 / 5 Share

May 5, 2023

A perfect free pup-up App! Very easy to use and Abbie helps me solve all of my problems patiently. Definity recommends this App!

Store

Aotob

Using app

28 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the amazing review! So glad to hear you found our app app easy to use and that our support team was able to assist you. We appreciate your recommendation and are always here to help if you need us. 😊🙌 - Lea, Rivo Support Manager

5 / 5 Share

May 3, 2023

Mel is awesome! She really helped me a lot with installing this new app. Thanks again, Mel for all your help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm thrilled to hear that we were able to assist you with the app installation. If you ever need help again, don't hesitate to reach out. - Lea, Rivo Support Manager

5 / 5 Share

May 2, 2023

I got AMAZING help from Abbie. She went above and beyond and gave me some tips for my business. I am very impressed with the customer service. Thank you!!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! It's our pleasure to have provided you with top-notch customer service and we hope you find the tips for your business helpful. - Lea, Rivo Support Manager

5 / 5 Share

May 2, 2023

Arianne was an amazing help and answered all my questions promptly and even gave recommendations to improve my store :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a kind review! Glad to hear our team was able to provide exceptional support and great advice to help improve your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 2, 2023

Arianne was super helpful and attentive!! Thank you! I am not a tech person and it was super easy to navigate with her help.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your wonderful words! I'm delighted to hear that our team was able to assist you and that you found the navigation easy. We're always here to help! - Lea, Rivo Support Manager

5 / 5 Share

May 2, 2023

Such a great app so far! ASTOUNDING customer service. Very helpful I cant wait to have this on my website it is so easy to set up and customize. Love it!!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! It's our top priority to make sure our merchants are happy and satisfied with our app and support. We are excited to see your website with our app and we're here for any further help you may need. - Lea, Rivo Support Manager

5 / 5 Share

May 1, 2023

Abbie was AMAZING and went above and beyond with clear and delightful instructions. She was very helpful and gave me a few suggestions to improve my site along with answering my questions and I really appreciated her attention to detail while being kind and cheery.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It was our pleasure to answer your questions and provide assistance in any way possible. We're grateful for your kind words and are here if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share

May 1, 2023

Great Services, and easy to design. Especially Abbie gave lots of support during the process. Thanks again.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! Our team works hard to provide great services and make your experience as easy as possible. We really appreciate your business and look forward to working with you again in the future! - Lea, Rivo Support Manager

5 / 5 Share

May 1, 2023

Paul was very friendly and super helpful and gave us lots of good suggestions! We look forward to using this app

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Happy to hear that Paul was able to provide you with some useful tips. We're excited for you to continue using our app. We're always here to help! - Lea, Rivo Support Manager