All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 2, 2022

Ich habe nach einer Newsletter pop-up App gesucht & und bin mit Rivo schnell fündig geworden. Die Bedienung ist ausgesprochen einfach und selbst erklärend, man hat viele Einstellungsmöglichkeiten sodass man es perfekt auf seinen Shop anpassen kann. Und der Support ist ebenso Spitzenklasse 10 von 10 Punkten für diese App! Kann ich nur weiterempfehlen!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🍻 Prost, Kevin

5 / 5 Share

July 2, 2022

Great service! great pop-up design. Customer service is also really helpful and quick. Best pop up app!

Store

Rozys

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review! Let us know anytime if you need help along the way. 🍻 Cheers, Kevin

5 / 5 Share

July 2, 2022

Great app and customer service. Really easy to use and it does the job! Couldn't be anymore happier!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and services! We're always striving to top your expectations and love the feedback! 😊 Much appreciated, Kevin

5 / 5 Share

July 2, 2022

Super Support, unkomplizierte App und vielfältige Möglichkeiten in Gestaltung, Positionierung. Besten Dank

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie unsere Unterstützung lieben! Ihr Lob in Ihrer 5-Sterne-Bewertung freut uns sehr! 🙌 Alles Gute, Kevin

5 / 5 Share

July 2, 2022

Paul was so helpful and responded very quickly and got problem fixed! Great customer service keep up the good work!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So thrilled to hear that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 2, 2022

good customer service and amazing app for e-commerce i am looking forward to using this app and having amazing sales i want to tell anyone one who wants to start ecommerce business this app is for you and it is free

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with our customer service. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 2, 2022

Great support customer support (that comes with a sense of humour as well)! App syncs well and you'll be up and running in no time!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

July 2, 2022

Abbie is an awesome person to work with. She did more than what I was expecting and with a super fast speed. Best App support on Shopify.

Store

Vibhsa

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our customer support! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

July 1, 2022

Abbie was very informative and fun to talk with and gave me some very pertinent information. I will take the time to read all that she gave me

Using app

5 months

Total reviews

11

Average rating

5.0

Developer Reply

It's great to hear that you had a fun interaction with our customer service. 😃 Thank you so much for your kind words and positive review! All the best, Kevin

5 / 5 Share

July 1, 2022

amazing app to use it on your store totally for free I recommend to anyone add it to your store you would regret.

Store

zoalta

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for recommending us to the Shopify community! We truly appreciate you using our app. ✨ Best wishes, Kevin

5 / 5 Share

July 1, 2022

I used this app to help my with my pop up for email .I got fast service and response's and also I receive help with new feature . Lance was very helpful .Thank you to lance

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 All the best, Kevin

5 / 5 Share

July 1, 2022

Super App, Einfach zu bedienen und der Support einfach Klasse. Ryan hat mir bei allen Fragen geholfen.

Store

Yakato

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

Wir freuen uns sehr, dass wir Ihre Fragen beantworten konnten. Vielen Dank für die netten Worte und 5 Sterne! Wenn wir unterwegs noch etwas tun können, lassen Sie es uns jederzeit wissen. Unser Team hilft Ihnen gerne weiter. 😊 Sehr geschätzt, Kevin

4 / 5 Share

July 1, 2022

5 stars for Lance, who helped me in an efficient and effective way. 4 stars because I haven't had the full Rivo experience yet in terms of effectiveness. Love how easy this was to set up!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Lunar Love Candle Co! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Best regards, Kevin

5 / 5 Share

July 1, 2022

This app is awesome. Customer support is beyond good. They are very responsive. also love the pop-up designs and customization. 10/10

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

July 1, 2022

Alex was very helpful, and she went beyond the scope of her expertise. Thank you Alex. Keep up the good work.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and positive review! 🙌 We are always here anytime you need us! Best wishes, Kevin

5 / 5 Share

July 1, 2022

I use the app to build an email customer list, Betty was so helpful and made setting up very quick and easy.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We greatly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 All the best, Kevin

5 / 5 Share

July 1, 2022

Recently installed a new theme on our store and our previous app wasn't working and looked a bit dated, so I did some research and came across this app that stood out from the rest just by looking much more up to date. The pop up works flawlessly and was so easy to set up. I opened a chat with Betty who went above and beyond to add some extra features for us free of charge. Amazing app and 5 star customer service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 If you ever need further help along the way, just let us know. We're always here for you. 🍻 Cheers, Kevin

5 / 5 Share

July 1, 2022

Abbie is fast-respond and really answer all the questions I needed! Also gave me some advices on my website style and Instagram follow, big thanks to you for your help and patience! Thanks a lot!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback and 5-stars! 🤩 Let us know anytime if there's anything else we can do to help. Much appreciated, Kevin

5 / 5 Share

June 30, 2022

Abbie fue amable y muy rápida. Me ayudo con mis dudas, logrando que pueda usar la aplicación de una manera más facil.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! 😊 Mis mejores deseos, Kevin

5 / 5 Share

June 30, 2022

Abbie was great and very quick. She answered all my questions and went above and beyond. She was able to remove branding as I asked.

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! So glad you love our customer services. If you ever need anything else, we are always here for you. 😃 All the best, Kevin