All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

June 28, 2022

Easy to create the pop up for my store and Lance was a big help........................................................

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for sharing your feedback and 5-star review! 🤩 All the best, Kevin

5 / 5 Share

June 28, 2022

used or subscriber pop up on shopify. it does what it's supposed to do. pretty straight forward to use

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app and for the positive review! 🙌 Cheers, Kevin

5 / 5 Share

June 28, 2022

Simple, easy and quick. nothing to complain about...................................................

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! Best regards, Kevin

5 / 5 Share

June 28, 2022

Lance the best customer support i have ever seen thank you for fast help thank you so much solved the problems fast

Store

Vibral

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Cheers, Kevin

5 / 5 Share

June 28, 2022

Quick and easy setup and very helpful chat, I like that I can remove the branding for free as well. Recommended!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! Much appreciated, Kevin

5 / 5 Share

June 28, 2022

Lance was super helpful and the product is easy to use. Cant fault it, and will be looking at getting other rivo apps moving forward.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

June 28, 2022

Pete did an amazing job!! Started working on the app and it's super easy to use and he was so helpful with the setup.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime you need us. 😊 All the best, Kevin

5 / 5 Share

June 28, 2022

Seems like a great app! Fast response from the team (Betty). I would have no problem recommending this company and look forward to their future products too. :)

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

We are so happy you are enjoying our app and customer services! Thank you so much for the positive feedback and review! 🌟Best regards. Kevin

5 / 5 Share

June 28, 2022

O Pete me ajudou removendo a marca d'água da Rivo. Obrigado pelo excelente suporte prestado. Indico demais!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Que bom que você está feliz com nosso serviço. Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! 🌟Saúde, Kevin

5 / 5 Share

June 28, 2022

I Downloaded this app for my online store and i love it! It is very easy and straight forward to use. As soon as I needed assistance i was immediately assisted by Betty and she was wonderful to say the least!! i highly recommend Email pop ups :)!

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

June 28, 2022

The app gave me exactly what i wanted for free Plus, the chat support is amazing! Thanks to Pete for providing me a good support

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

June 28, 2022

Pete was so sweet and gave me great tips for this app! He deserves the world with his kindness. RIVO this was such a great experience!!!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 28, 2022

ABBIE IS AMAZING! She has been so helpful to me. I wish all customer service was as helpful as she was. Thank you RIVO for bringing such a helpful person to the team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

June 27, 2022

Abbie was amazing very knowledgeable, friendly and easy to work with. She explained how to setup everything up in mere minutes.

Using app

22 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share

June 27, 2022

J'utilise cette application depuis peut et j'aime déjà beaucoup. Conseiller au top réponse très rapide et courtois j'ai beaucoup aimé l 'entretien

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour l'avis 5 étoiles ! Si heureux que vous ayez apprécié votre interaction avec nous. Nous apprécions grandement que vous utilisiez l'application ! 😊 Meilleurs voeux, Kévin

5 / 5 Share

June 27, 2022

easy to use, great chat service. Was able to navigate everything easy and chat person was very friendly.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

June 27, 2022

Lance was very friendly and helpful. I had my issue resolved in minutes. I'm going to recommend this app to everyone that I know!

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the community! Cheers, Kevin

5 / 5 Share

June 27, 2022

Great and easy understanding app. Support with Lance was super, he was quick and very friendly. Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 27, 2022

How do you use so many words to describe someone who was easy and so very helpful right from the beginning. I think the hardest thing is this part of writing. Lance was an absolute pleasure and guided me through the whole proccess of creating my POP UPS for my web site.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 27, 2022

Setting up my site has been so easy , looking for the ideal app to assist in customer conversion was a need, stumbled onto this app and was helped by a very friendly and super efficient support employee. thank you !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We really appreciate you using the app! If you have further questions or experience issues along the way, just let us know Our team would be pleased to assist you. 🍻 Cheers, Kevin