All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2023

Very easy to use, custom CSS is also possible. Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager

5 / 5 Share

April 30, 2023

Paul made it super easy! He was very helpful and made some great suggestion. Can't wait to see how things turn out!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're so happy to hear that your experience with our support was a great one. Wishing you all the best and can't wait to see the amazing things that come your way! - Lea, Rivo Support Manager

5 / 5 Share

April 30, 2023

She is very nice and helpfull she did her best to let me get a new knowledge, I really appritiate this girl

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! It was our pleasure to help you, and we're so glad to hear that you gained new knowledge from our support interaction. If you ever need assistance again in the future, don't hesitate to reach out! - Lea, Rivo Support Manager

5 / 5 Share

April 29, 2023

The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager

5 / 5 Share

April 29, 2023

The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.

Store

Lesavan

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad that setting up the app was easy for you. Your satisfaction is our top priority and we always strive to provide the best customer service. Thank you for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

April 28, 2023

Quick customer service, good experience so far. Very helpful and listening to your requests with the smile !

Using app

27 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for taking the time to share your positive experience! We're happy to hear that our team provided you with quick and helpful service. It's always our pleasure to assist :) - Lea, Rivo Support Manager

5 / 5 Share

April 28, 2023

Great service, very responsive and helpful! Mica gave me a couple of very useful tips and was really lovely!!! Good job guys.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your wonderful experience with us! We pride ourselves on delivering exceptional customer service. We truly appreciate your support! - Lea, Rivo Support Manager

5 / 5 Share

April 27, 2023

BEST CUSTOMER SERVICE EXPERIENCE EVER! So helpful and kind, really going out of there way to help get me the information I need and more!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience! We always aim to go above and beyond to help our customers. We appreciate your kind words! - Lea, Rivo Support Manager

5 / 5 Share

April 27, 2023

Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager

5 / 5 Share

April 26, 2023

Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share

April 26, 2023

The app is simple to use and doesn't seem to slow my store down like many other apps. Great customer service.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! Our team works hard to ensure top-notch customer service and app performance, and we're happy to have met your expectations. Thanks for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

April 25, 2023

Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager

5 / 5 Share

April 25, 2023

Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Great experience, custome support with Arianne is the best. Overall great app with great team behind it.

Store

landd

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience with us! Our team is dedicated to delivering a great app experience. We appreciate your kind words. All the best! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Hablar con su soporte al cliente ha sido muy rapido y efectivo. Cualquier idioma y me ha ayudado mucho a solucionar mi problema. El agente que me ha atendido (Pete) Ha sido muy amable y resolutivo.

Using app

41 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Me alegra que hayas tenido una experiencia positiva con nuestro equipo de soporte al cliente. Gracias por compartir tu experiencia con nosotros. ¡Que tengas un buen día! - Lea, Rivo Support Manager

5 / 5 Share

April 23, 2023

Great service

Using app

44 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

Jel was very helpful and the pop up set up is very easy and customizable. Very excited to see our page grow.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Glad that Jel was able to assist you and that you found our pop-up setup easy to use. We can't wait to see your page grow and succeed! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

I really love this app. It's free but their support team goes about and beyond to help their customers. I'd totally recommend them!

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your awesome review! We're glad to hear that you're enjoying our app and that our support team has been helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

I just started this app and I'm very impressed by the prompt customer service and knowledge. I'm looking forward to see how my business grows using this app!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're thrilled to have you as a customer and are always here to help. Wishing you continued success with your business! - Lea, Rivo Support Manager