All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2022

Hi, fantastic customer service whilst using the chat agent feature - was navigating around the app for pop up options. Agent was extremely responsive and helpful towards organising my pop up, and provided great assistance. Perfect communication and a great addition to your app/company. Thanks again!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

June 7, 2022

Awsome person! Made my day, well done. Replyed on my question quickly, the issue has been resolved easy and fast.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy that we were able to help you with your concern. Thank you so much for the 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be pleased to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 7, 2022

Great support, Betty was really helpful and solved everything with me quickly. Love the app, just what I needed and it integrate every sign up into Shopify customer list.

Using app

Almost 2 years

Total reviews

7

Average rating

3.9

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

June 7, 2022

Support was really helpful and saved me some time. I definitely recommend!!! thanks guys you guys are the best

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

5 / 5 Share

June 6, 2022

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Using app

22 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 6, 2022

So easy and so helpful and so free. Music to my ears. I needed dumby proof and i got it. You neeed this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and review! Let us know anytime if you need help. 🍻 Cheers, Kevin

5 / 5 Share

June 6, 2022

The backend of the app is very user friendly and the staff are very helpful (thanks Vicky!). It's a great simple way to start email signups

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🌟 Thanks, Kevin

5 / 5 Share

June 6, 2022

Awesome in every way. Kept on looking for a catch, but there is none. Don't look elsewhere. Just do it. You won't be sorry.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

June 6, 2022

This is a great app with great design, customer service is also the best. I would definitely recommend it!

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! If there's anything else we can do, please feel free to reach out at any time. 🎉 Cheers, Kevin

5 / 5 Share

June 6, 2022

I used this app for Marketing. I loved the customer service! I talked with Lance and he was such an amazing help!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

June 6, 2022

Amazing app! Great customer service. I was helped by Lance and he was very patient, kind, and supportive! Great job!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 6, 2022

Almost too good to be true. Super easy to install and great communication through the chat from Pete.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! Much appreciated, Kevin

5 / 5 Share

June 6, 2022

Excelente servicio y respuesta , muy profesional y dispuesto a ayudar . gracias por la pronta respuesta

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por el informe positivo! Estamos aquí para usted en cualquier momento que nos necesite. 😊 Saludos, Kevin

5 / 5 Share

June 6, 2022

Questo plug-in è Facile intuitivo, con servizio efficiente e disponibile. Grazie tante mi ha risolto un problema.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin

5 / 5 Share

June 6, 2022

Betty is the reason I am using it, she was very helpful, I was very impressed that this app is also free and has saved me a lot of time.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

4 / 5 Share

June 6, 2022

I'm just loading the app now so don't have much experience with it but it seems really easy to use and customise so far. Betty, my customer support person was fun and helpful and really quick to get thins done.

Using app

14 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

June 6, 2022

The app is extremely intuitive, Pete from the support team was amazing with his support. Thanks Pete & team.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

June 6, 2022

thanks betty for the great support again. this app is amazing, increase my opt in rate 2%. gonna implement it to all my stores. thanks betty again for the great support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin

5 / 5 Share

June 5, 2022

This is the best app for building your email list, so easy to navigate. I can customize my email pop-up and above all, their customer service is top-notch. I had a chat with Maria and she was so pleasant and ready to help, she made my day. I am glad I chose Rivo.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

June 5, 2022

super helpful customer service many thanks! Five Stars super helpful customer service many thanks! Five Stars

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin