TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#11,580
All reviews
Review RSS Feed
April 19, 2023
Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.
Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
April 19, 2023
Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)
Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager
April 18, 2023
Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you. All the best, Kevin
April 17, 2023
top CS ................................................................................................
April 16, 2023
Have just started using Rivo Popups to help grow my business and so far it has been really easy, but more importantly the customer service has been A+. I was assisted by Paul and he was so friendly and helpful, and made suggestions on how to make our website better which I am so appreciative for. Highly recommend! :)
We appreciate your recommendation and are glad you're happy with our app and services. If you have any further suggestions or feedback for us, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Thank you for choosing our app, and we look forward to continuing to serve you and your business in the future! Best wishes, Kevin
April 15, 2023
I had the best customer service experience ever!! She was so helpful, she responded so quick and even suggested some new apps and changes to better my site and I am so excited for it all. I am so glad I downloaded Rivo Popups instead of any other app.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
April 15, 2023
The customer service is AMAZING! They help me with all my question so quickly, friendly and very patient!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🙌 Thanks, Kevin
April 14, 2023
Abbie help me so fast, excellent costumer service! everything work perfect and im so happy with it , thank you
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin
April 14, 2023
Abbie was fantastic - very fast, kind & helpful! The app is also great and very easy to use. Would highly recommend.
Thank you so much for the 5 stars and recommendation, it means a lot to us, and we're glad to have provided you with a positive experience. All the best, Kevin
April 14, 2023
Great app, the functions and services are very good, I recommend all users to try it! Great for beginners!
We're honored that you would recommend our app and services to others. Thank you for using our app and for your confidence in us. All the best, Kevin
April 13, 2023
Abbie was very prompt, helpful and easy to communicate with. Would recommend for an effective and easy way to boost sales
We're delighted to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
April 12, 2023
You get a lot of features for free, and there is also on demand support to help you install and set up the app. Paul, my support agent, was very helpful with setting up the app and he also give me tips to better improve my store
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can do along the way, just let us know. All the best, Kevin
April 11, 2023
Rivo Popups has worked really well for us and Paul was very quick and helpful when it came to customising and answering our questions! Much appreciated!
We're glad to hear that our app has worked well for your business and that we've provided you with quick and helpful support in customizing the popups and answering your questions. Our team strives to provide excellent customer service, and we're thrilled to hear that it has been appreciated. Thank you for choosing our app, and we look forward to continuing to support your business needs. Cheers, Kevin
April 8, 2023
Paul helped me out a lot on questions I asked and even offered me some cool features that I didn't know about. Definitely recommend the app, user friendly and easy to use!
We are pleased that you found our app user-friendly and easy to use. Our team is committed to providing high-quality products and features that meet the needs of our customers, and we are glad to hear that we were able to offer some additional cool features to enhance your experience. Thank you for recommending our app! We appreciate your business and look forward to continuing to serve you. All the best, Kevin
April 8, 2023
The customisability is amazing (and free), and the customer service even better. Pete and Mica were extremely prompt with their replies, and super helpful. As a novice e-commerce store builder, having an app with this kind of support is amazing.
We are pleased to hear that we were able to provide you with exceptional support. We understand that building an e-commerce store can be challenging, and we are delighted to hear that our team was able to provide you with prompt and helpful assistance. Thank you for choosing our app and for placing your trust in us. Our team is committed to providing high-quality products and exceptional customer service, and we look forward to continuing to serve you in the future. Cheers, Kevin
April 4, 2023
Nothing more than awesome customer support provided by the Rivo team... Paul was on top of all the questions and provided quick and seamless support. I wish every support team were this great. Keep up the fantastic support.Thank you
We take pride in providing exceptional customer service, and we are delighted that you found our customer support to be awesome! Your kind words mean a lot to us and motivate us to continue providing excellent customer support. We appreciate your feedback and are grateful for your loyalty. Best regards, Kevin
April 3, 2023
I am a new customer to Rivo. Very Happy with my experience! I had a few questions getting started and Paul answered all of my questions. Great experience!
Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin
April 1, 2023
I just had the best customer service & help ever! Jen was extremely helpful and nice! I recommend using their apps cuz they are really amazing.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others and for the wonderful feedback! Much appreciated, Kevin
March 30, 2023
Great app and some of the best support I've ever received from Abbie. She was awesome, and so far the app seems great!
It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us! Much appreciated, Kevin
March 30, 2023
Great app: simple and straightforward. We needed chat support and received five stars support from Pete. Thanks again!
Using app
About 2 hours
Total reviews
2
Average rating
3.0
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin