All reviews

Rating Breakdown

  • 5
    98% (4,563 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 22, 2022

God oplevelse. Jeg skulle bruge et pop-up til min webshop, og her var Rivo nem og brugervenlig. og tak for hjælp til Betty!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Vi er glade for, at du er vild med vores tjenester indtil videre! Fortæl os, hvordan vi kunne have gjort din oplevelse til en 5-stjernet, og vi ville være glade for at imødekomme! Venlig hilsen, Kevin

4 / 5 Share

Dec. 22, 2022

I haven’t used the app yet but it seems convenient for e-commerce websites. The person that assisted me did a great job of explaining and advising.

Using app

21 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Velvet Liberty team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Dec. 18, 2022

I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin

4 / 5 Share

Dec. 16, 2022

App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Sam Russell Merch team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Dec. 13, 2022

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi SarussiUpcycling team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Dec. 7, 2022

I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.

Store

VCurv

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi VCurv team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Dec. 6, 2022

all good,really helpful. all good,really helpful. all good,really helpful. all good,really helpful. all good,really helpful. all good,really helpful.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 2, 2022

I haven't used it yet but customer service was great. Thanks so much to Jel for all the help she gave.

Using app

15 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Sacred Tree Shop team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Dec. 2, 2022

Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.

Store

EcoFora

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

4 / 5 Share

Nov. 24, 2022

I used this app for a simple sign-on pop up for my store. Very well rounded app and simplicity is in mind and ease of use is incredible. The support is fantastic!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Your review means the world to us! If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please let us know. 😊 Thanks, Kevin

4 / 5 Share

Nov. 23, 2022

It seems to be working great so far. I really like the customer service offered and the fact that it is a free widget.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the review! We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or if we can help in any way, please don't hesitate to let us know. Best regards, Kevin

4 / 5 Share

Nov. 23, 2022

Seems to have great features, chat is very helpful. Still need to spend some time using it to really learn what it can do.

Using app

16 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Neytirix team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Nov. 16, 2022

I WILL BE USING THIS APP FOR EMAIL MARKETING AND NEWSLETTER FOR THE PURPOSE OF DRIVING MORE CUSTOMERS TOWARDS TO BUY MORE PRODUCT

Using app

26 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

4 / 5 Share

Nov. 3, 2022

This app was really easy to set up and I had amazing help from Pete when I need to ask a couple of questions. Very helpful and quick to respond.

Using app

42 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 😃 All the best, Kevin

4 / 5 Share

Nov. 1, 2022

Just signed up for the app. Rivo support team is extremely helpful with set up. Looking forward to see how it goes in the future

Store

mooeyco

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2022

Lance was very helpful in the customer service chat and the function of the service itself is very simple for my website and exactly what I need!

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2022

Just downloaded this app today, so far it has been easy set up. I spoke with Yaci on chat today and she was very helpful and answered all my questions. Went above and beyond to help me out. The reason I only gave 4 stars is because I haven't used this app for more than 1 hour. So far so good, just cant speak of long term.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Cozy On 56th Street team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

4 / 5 Share

Oct. 23, 2022

I accidentally got disconnected with the first person I worked with. Then once I got reconnected Therese was very helpful. It was quick.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Krown of Beauty LLC team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin

4 / 5 Share

Oct. 10, 2022

Just started, so proof will be in the pudding. Very easy to use so far. Would be better if it allowed the option to restrict existing customers or previous website visitors from seeing the popup. Customer service by Pete was excellent too.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 4, 2022

I can't seem to adjust the frequency that visitors see the app, so I will have to continue to research this issue. Other than that, it was very simple to set up and customize, and I spoke to Therese who was very helpful in removing the rivo logo from the pop up. Hopefully she will be able to help me with the pop up frequency.

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Courtney Denise Lipson team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin