All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2023

Thank you to Peter for instantly helping me with custom pop ups, and for addressing my questions regarding discount codes syncing to my shopify website as well as customer data base. Appreciate his kind help and friendliness!

Store

MIRAB.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

March 30, 2023

Great and responsive help from the CS team and so far the app is doing what it's designed for. Keep up the good work!

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. All the best, Kevin

5 / 5 Share

March 29, 2023

Easy to setup, FREE ( for real ) and support was great! Thank you PETE for the availability and kindness

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

March 28, 2023

Very nice, This app can meet my needs and the service is very nice, Pete is good. Thank you so much. Very nice,

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're committed to providing our customers with the best possible experience, and we're glad to hear that our app met your needs. Thank you for choosing our app! Cheers, Kevin

5 / 5 Share

March 27, 2023

Abbie was very knowledgeable and courteous, And made sure I was good to go on my website email setup.

Using app

37 minutes

Total reviews

6

Average rating

5.0

Developer Reply

It's great to hear that we were able to provide you with fast and knowledgeable assistance. We greatly appreciate your feedback! Thanks, Kevin

5 / 5 Share

March 27, 2023

Paul was quick at answering my questions and provided friendly support and advice. I am looking looking forward to seeing our engagement with our customers grow using this app.

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled that we were able to provide you with prompt and friendly support and advice. We're also excited to hear that you're looking forward to seeing your engagement with your customers grow using our app. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best regards, Kevin

5 / 5 Share

March 27, 2023

I just dealt with Paul from Rivo, he was quick and efficient and gave me a couple of extra tips that will help me out. Thank you!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for 5-stars! 🌟 We're so pleased that you like our support! Your review means the world to us, and are always happy to help in any way we can and are available anytime. All the best, Kevin

5 / 5 Share

March 23, 2023

So far this app has been quick and easy to use. I was on a support chat to unlock custom css (for free) and Abbie was super helpful and a joy to work with. She was eager to help without being overwhelming or uncomfortable. I loved working with her for the short time we chatted.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

March 23, 2023

i was so happy to find an app that provides discount popups that you can edit yourself. also, their customer service is really good. knowledgeable, professional and timely. so far, so good. :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled you are happy using our app and are also delighted that you had a positive experience with our customer service. We take pride in providing excellent support, and it's always great to receive feedback that we're delivering on that promise. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Kevin

5 / 5 Share

March 23, 2023

I received the best advice and assistance from Arianne. The app has a lot of options and is user friendly. Thanks Arianna for your assistance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us! All the best, Kevin

5 / 5 Share

March 23, 2023

Just PERFECT !!! I was a pleasure to have some advise from you! Very good energy. All the information were very clear.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars and wonderful feedback! Cheers, Kevin

5 / 5 Share

March 22, 2023

Fast - Professional and friendly consultant, that's my 3 words for Rivo for the first time experience

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

March 22, 2023

Pete is great - quick replies and really great customer service. I recommend this app for sure! Thank you.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

March 22, 2023

Very easy to use and set-up! Customer service was on point as well, Paul was a big help when trying to remove the 'Powered by Rivo" label!!!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your feedback with us! Cheers, Kevin

5 / 5 Share

March 21, 2023

As a new customer, Jel provided the most fantastic support. She made me feel like the most important person she had helped all day. As a small independent retailer, there is only one person managing everything - so to get personalised help is a godsend! And the pop up will hopefully help us build our database!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled that we've provided you with fantastic support and personalized assistance. It's always rewarding for us to hear that we have been able to make a positive impact on our customers, especially small independent retailers like yours. We are glad that our app will help you build your database, and we hope our services will continue to meet your needs. Thank you for choosing us, and please let us know if you need any further assistance. Best wishes, Kevin

5 / 5 Share

March 20, 2023

Arianne provided excellent support. She helped me enable the popup and test it to be sure it would work alongside my other discounts app.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. All the best, Kevin

5 / 5 Share

March 20, 2023

Excellent app and chat support service. Personalization makes the experience so much better. Thanks for everything Adriane

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 17, 2023

Abbie from Rivo was absolutely incredible! so helpful, polite and informative!! she went above and beyond and taught me things I didnt even know

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're over the moon that we've exceeded your expectations. Thank you for your wonderful review. It truly made our day! 🤩 Cheers, Kevin

5 / 5 Share

June 21, 2025

Ahh really great, I was able to get quick help in any doubt I have. A really great support, the app works great, is very easy to use and really amazing. Abbie was helping along the way and was very nice and patient. I really love it!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Your feedback is incredibly helpful and encouraging. We're thrilled to hear that you're satisfied with our services, and we're committed to maintaining the high standards you've come to expect from us. Thank you for your choosing us! Best wishes, Kevin ✨

5 / 5 Share

March 16, 2023

Great app. And great service from Arianne, she help me solve all the issue in very fast speed. 5 stars for this app and 5 stars for the great service of Arianne.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin