All reviews

Rating Breakdown

  • 5
    98% (4,550 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 17, 2022

Abbie as to be one of the best reps hands down. She broke everything down and made the process way better.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you are happy with our customer service! We're always striving to top your expectations and love the feedback! If there's anything else we can do, just let us know. Thanks, Kevin

5 / 5 Share

May 17, 2022

I used this app to create my email pop up list and it worked great. It is extremely easy to use and understand. When I reached out to support to have the powered by rivo logo removed, Vicky from Rivo support did an amazing job to help me out. I think overall this is a great and easy app to utilize in your shop, and the fact that it is free is really mind blowing. 10/10 from me!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

May 17, 2022

The app was easy to set up, and the support online made a quick resolve problem. And the best part: is FREE.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We appreciate you using the app. Cheers, Kevin

5 / 5 Share

May 17, 2022

Quick and responsive customer service, thank you to Ryan for his help setting up the app. Enjoying so far!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 17, 2022

Great customer service. Knowledgeable and helpful. Service agent quickly responded to my request. Looking forward to using the app.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the positive review, and we are here for you anytime you need us! 🙌 Cheers, Kevin

5 / 5 Share

May 17, 2022

I just started so still waiting for more people to join the list but the customer support I had with Ryan was amazing. He responded quick and helped me just as quick. Look forward to seeing if I can now grow my mailing list easier then before

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

We're so glad to hear that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 17, 2022

Lance was super quick and efficient with helping us with the set up! Looking forward to seeing an increase in sales!

Using app

20 minutes

Total reviews

7

Average rating

5.0

Developer Reply

It's music to your ears that you are happy with our service. Thanks so much for the 5-stars and positive feedback. 🍻 Cheers, Kevin

5 / 5 Share

May 17, 2022

Customer service was great. Pete was EXTREMELY helpful, easy to talk to and so quick with the help! I really appreciated it and excited to add this app to my store !

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🤩 We love helping businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 🙌 All the best, Kevin

5 / 5 Share

May 16, 2022

I signed up and customer service was quick to help. I had Abbie as my rep and right away she pointed out tips and made the process super easy!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

So pleased to hear that we were able to help you set up the app. If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Thanks, Kevin

5 / 5 Share

May 16, 2022

Abbie was super sweet and helpful!! So glad I came across this app. Thanks for your help and insight =)

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 😃 All the best, Kevin

5 / 5 Share

May 16, 2022

Vicky helped me out tremendously with my emails and referred to the pop up app to gain even more for my sight! Definitely what I needed. So glad I was able to chat with her. I am more than satisfied

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 16, 2022

I just installed this app and I'm already extremely impressed with the customer service! Hoping the app itself is just as amazing! S/O to Abbie! :)

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We greatly appreciate you using the app. 🙌 Cheers, Kevin

5 / 5 Share

May 16, 2022

Abbie was helpful on what I needed done and recommended another app that was very help to implement. Appreciate your help and look forward to using the app to grow our audience more!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

May 16, 2022

Abbie was great help. I just installed the app before going to bed last night, on my phone . It is pretty easy and anyone can get it going in a matter of minutes. I recommend it

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for recommending us to the Shopify community! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

5 / 5 Share

May 16, 2022

Muy amable!! Estupenda orientación. Recomiendo al 100%. Me ha indicado cómo trabajar dentro de la app para realizar el pop out de forma clara y concisa.

Store

Wicori

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Eres tan maravilloso! 🎉¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

5 / 5 Share

May 16, 2022

Betty was AWESOME! She went above and beyond what I initially asked for her to do. The customer service on this app is amazing!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 😊 All the best, Kevin

5 / 5 Share

May 16, 2022

excellent app and excellent customer service, i highly recommend this app because its user friendly and makes an impact

Store

FLAVISH

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience using our app! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 16, 2022

Great customer service. Easy to use free app. Simple designs and good for acquiring new emails. Would recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

5 / 5 Share

May 16, 2022

Betty helps a lot with my inquiries, and she's so friendly and responds very quickly. I really like this APP and will surely use it for store pop-ups and other functions to explore!

Store

SHEGLAM

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

We are so thrilled that you love our app and services! Thank you so much for the positive feedback and review! 🌟 If there's anything else we can do, please feel free to reach out anytime. Best wishes, Kevin

5 / 5 Share

May 16, 2022

Aplikace se zdá být užitečná. Skvělá zákaznická podpora. Rychlé milé jednání a okamžité vyřízení požadavku. Moje poděkování patří Betty.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Vaše zpětná vazba pro nás znamená svět! Moc děkujeme za úžasnou recenzi a jsme tu pro vás kdykoli! 🙌 Na zdraví, Kevine