All reviews

Rating Breakdown

  • 5
    98% (4,551 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

April 12, 2022

We need to show both English and Chinese in the PoPups. They ended up looking like a big mess. James from the technical support helped us to customize the display and now they look very nice and neat. He has done above and beyond expectation jobs for us, and this APP is free too!! Really 2 Thumbs Up and Highly Highly Recommend It

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the Shopify community. 🍻 Cheers, Kevin

5 / 5 Share

April 12, 2022

I've been looking for pop up app and i think RIVO was the best ! The Support is awesome Betty is responsive and very nice to talk to! I just got my store done and new to this so its very helpful for someone like me when the support are great!

Store

REEN

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

April 12, 2022

they are so good and all for freeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

I have been wanting to integrate email pop-ups in my website since I started out and I came across this. This app has tons of features for free that other paid apps offer at a steep price. And on top of that, their customer support is fantastic. Betty from their team helped me set up the app with absolute ease. Great work team Rivo!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

April 15, 2022

Lance was very prompt and helpful in sending me instructions and explaining how the app works. Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! 🙌 Thanks so much for installing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

April 11, 2022

App looks simple to use. Mary was great and appreciate the suggestions about other apps they have. Works great!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

We're so pleased to hear that you like our app and support. 😊 Thank you for leaving a positive feedback. All the best, Kevin

5 / 5 Share

April 11, 2022

Sehr netter Kontakt. Hilfsbereit und innerhalb weniger Sekunden geantwortet. Wurde einfach durch das Programm geführt

Using app

23 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie ein 5-Sterne-Erlebnis hatten! Wir sind stets bemüht, Ihnen und Ihrem Unternehmen zum Erfolg zu verhelfen! 🙌 Prost, Kevin

5 / 5 Share

April 11, 2022

Easy to install, simple to use and excellent customer service from Ryan. I would recommend this app.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

April 11, 2022

Estoy empezando a utilizarla para mi e-store y realmente la atención es genial. Y parece que las herramientas también lo son!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por usar nuestra aplicación! Si tiene alguna pregunta o si podemos ayudarlo en el camino, no dude en comunicarse con nosotros en cualquier momento. Feliz de ayudar en todo lo que podamos. 😊 Saludos, Kevin

5 / 5 Share

April 11, 2022

I am very happy with the app. The support is outstanding. Very fast, friendly and always helpful. Thanks

Using app

14 minutes

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear that you are happy with our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

April 11, 2022

Best app very useful highly recommended ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-stars and for recommending us to the Shopify community. Best wishes, Kevin

5 / 5 Share

April 11, 2022

this app is wonderful and its absoluelty free thanks betty for all your support and itswonderful to get this dervice free

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! 🙌 Cheers, Kevin

5 / 5 Share

April 11, 2022

Very helpful in guiding! Much needed help that I needed with no experience at all and they are very polite as well

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback means the world to us. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin

5 / 5 Share

April 11, 2022

The service assistant is quick and superior! This APP is awesome and a great help to us! We like it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so excited that you love our app so far! Thank you so much for the positive feedback and 5-stars! 🙌 All the best, Kevin

5 / 5 Share

April 11, 2022

I like the app, very helpful and fast support. Betty is very nice and fast with resolving any issues :)

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased to hear that we were able to help you with your concern. If there's anything else you need along the way, just let us know. Always happy to help out in any way we can. 😃 Thanks, Kevin

5 / 5 Share

April 11, 2022

Pete was very helpful and solved my problem very well. thank you very much. This is a nice and free application.

Store

DESTEK

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

April 10, 2022

I use it for shopify store and build good relationship with my leads, thank you for your free app and your client support. thank you Abbie

Store

auxez

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

April 10, 2022

Abby is AMAZING !! Look I knew nothing of this app and she just jumped right in and helped me with everything and even made really great suggestions on what we could do to improve the quality of our store, she is a true GEM and really made my day. The support is 5 starts hands down! thank you sooo much Abby !! You rock !

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

April 10, 2022

The customer service is superior! Adrianne, was extremely helpful and patient. She was not rushed and genuine.

Using app

11 months

Total reviews

9

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! All the best, Kevin

4 / 5 Share

April 9, 2022

Lance was the da bomb! He took care of my concern quickly with no hassle and was very polite and enthusiastic!

Using app

6 months

Total reviews

1

Average rating

4.0