All reviews

Rating Breakdown

  • 5
    98% (4,551 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2022

I needed help with something and response time was super quick and helpful! Would definitely recommend!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to have helped you with your concern. 😊 Thanks so much for the 5-stars and for recommending us to the community! Much appreciated, Kevin

5 / 5 Share

April 5, 2022

I can't wait to get started with this app, it already looks great! The customer service was very good!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-stars! 🌟We truly appreciate you using our app. Best regards, Kevin

5 / 5 Share

April 5, 2022

In the last two days I have seen a lot of newsletter apps and pop ups. After testing a few I decided to go with Rivo and so far it's a good decision. There is no limit to the number of visitors for free and the support is very fast and efficient. Very happy.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so excited to hear that you are happy with our app so far. If you have any questions or experience issues along the way, just let us know anytime. Our team is always here to help. 😊 All the best, Kevin

5 / 5 Share

April 4, 2022

Very easy to use app, the customer service was really great, helpful and very kind! I will continue to use this app for my newsletter

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're pleased to hear that you like our app and customer service. Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team is happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

April 4, 2022

Easy access to edit and fill in brand colors, text and structure. Support was very quick with responses. And I enjoyed talking to Ryan

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

5 / 5 Share

April 4, 2022

Perfect for everything I needed from this lovely helpful young girl who helped me not only get email pop up but also cookie pop up too x

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

April 4, 2022

Friendly support. Easy to use. Straightforward UI. Most importantly free - which is important for small businesses. Betty was very helpful too

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

April 4, 2022

Betty is awesome. She help me a lot :] I really appreciate her support and template is quick and easy to use

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review and feedback! 🤩 Best regards, Kevin

5 / 5 Share

April 4, 2022

Betty went above and beyond to help me she is the best fast response and great customer service thanks so much great app

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

April 3, 2022

Abbie is great and the app is real easy and quick to set up and fast on the site I will be using it a lot more

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. Much appreciated, Kevin

5 / 5 Share

April 3, 2022

Excellent super fast service provided by Arianne. Looking forward to use the app in my store and build my email list.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

April 3, 2022

Their team was very helpful and their response time is insanely fast. Their application seems great and easy to use.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Cheers, Kevin

5 / 5 Share

April 3, 2022

I used this app to set up a newsletter subscriber on the store. This app is great and easy to set up. I really like the interface of this app. The customer support is great. "Esmeralda" from the support team removed the BRANDING WATERMARK from the popup in no time. Thanks again.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you so much for the 5-stars! We are happy that you love our app and service. Let us know anytime if you have any questions along the way. 😊 Much appreciated, Kevin

5 / 5 Share

April 3, 2022

Really helped me with some apps as well as helping me add a favicon to my website that I didn't realize I was missing. Good to see people who want to genuinely help on your team!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that we were able to help you. If there's anything else you need along the way, just let us know. We are always happy to help in any way we can. ✨ Best wishes, Kevin

5 / 5 Share

April 2, 2022

Customer service extremely happy with! @Lance, thank you very much for the prompt customer service you provided!

Using app

26 days

Total reviews

12

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

April 1, 2022

Abbie from support was fantastic and the app does exactly what i need it to do! No complaints here. Oh and easy to set up which is a big plus

Using app

16 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2022

Abbie was amazing and super helpful! She made the process super seamless. She's super sweet! Love this app already! Excellent customer service and super fast!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

The customer service for this app is absolutely amazing. Very easy to use and helpful for my store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 All the best, Kevin

5 / 5 Share

April 1, 2022

I have probably have at least ten-fifteen apps plugged into Shopify and this team from RIVO by far have the most responsive, accommodating, understanding (good listeners) support team of any of the other apps on the site. Hats off to these folks..recommended highly.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

This review made our day! 🙌 Thank you so much for your kind words, and we greatly appreciate you using our app. Please feel free to reach out to us if questions come up along the way. ✨ Best wishes, Kevin

5 / 5 Share

April 1, 2022

Fantastic help! Very quick to answer, quick to reply, and very knowledgeable about the product and it's features which made the process very easy. Many thanks for your help!!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin