All reviews

Rating Breakdown

  • 5
    98% (4,551 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2022

I wanted to personalize my popup so I did a live chat the customer service provided by Arianne was so professional, prompt, and particular to my needs. Great app and even better customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services, SKOONKIES team! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

5 / 5 Share

March 29, 2022

Lance helped me with everything and quickly, answered all my questions and made changes right away after I asked

Using app

9 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 29, 2022

Absolutely awesome team at Rivo, the team really take the time to reply, and speak to you quickly and proficiently. I feel bad it's free, I should be paying! Thanks again!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

March 29, 2022

Ca a éte relativement assez et le chat est assez pratique. Bon service. La fenêtre pop up fonctionne parfaitement.

Store

Lekobox

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour l'avis 5 étoiles! Vos commentaires honnêtes signifient tout pour nous et nous sommes heureux que vous aimiez nos services. ✨ Meilleurs voeux, Kévin

5 / 5 Share

March 29, 2022

she was very helpful with choosing applications and sending possible apps I could use for my website.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive review! We are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

March 28, 2022

La aplicación es fácil de usar, cumple todas las funciones. Muy bien para ser gratuita y la atención al cliente muy rápida.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! 🤩 ¡Apreciamos mucho sus elogios en su revisión de 5 estrellas! gracias, Kevin

5 / 5 Share

March 27, 2022

She was absolutely helpful and extremely nice! She makes me want to keep using the app! Thanks again!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! Let us know if we can help answer any questions at any time. 🍻 Cheers, Kevin

5 / 5 Share

March 27, 2022

I just downloaded the app to add an email opt in pop up. Abbie was super helpful and even took the time to drop some useful information.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app! 🙌 We're happy that you had a 5-star experience with us. If there's anything else we can do, please feel free to reach out at any time. Best wishes, Kevin

5 / 5 Share

March 27, 2022

This app is awesome and the person I spoke to, Abbie, is one of the most amazing people I've ever encountered! They are lucky to have her!!

Using app

15 days

Total reviews

8

Average rating

5.0

Developer Reply

This review made our day! ✨ Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

March 27, 2022

Great customer service, pretty fast, and the app by itself its really easy to use, also its free so that helps!

Using app

14 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the positive review! 🍻 Cheers, Kevin

5 / 5 Share

March 27, 2022

Arianne was quick to respond and took care of my request right away, plus added in a few other options for me that were helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are satisfied with our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

March 27, 2022

Loving this app already and only installed it today - fantastic customer support setting it up when required!

Using app

8 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Glad you are loving our app! 🙌 Thank you so much for the 5-Star review. If you have any questions along the way, just let us know anytime. Happy to help out in any way we can. Much appreciated, Kevin

5 / 5 Share

March 27, 2022

Amazing Team and Love the app! We enjoy how easy it is to navigate around the app and it looks amazing on our site. Many thanks..

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards. Kevin

5 / 5 Share

March 26, 2022

I used Email pop Ups to customize my Shopify Store. Abbie was a great assistant. She even gives me some suggestions to improve my website! I totally recommend a chat with her!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

5 / 5 Share

March 26, 2022

Ho usato questa app per avere il pop up newsletter email. Volevo togliere il powered by rivo ed ho chiesto aiuto in chat ad Aroll. Risposta in meno di 30 secondi e problema risolto in meno di un minuto. Servizio top.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per aver utilizzato la nostra app! Siamo così felici di essere stati in grado di aiutarti con la tua preoccupazione. Se c'è qualcos'altro di cui hai bisogno, faccelo sapere in qualsiasi momento. Ciao, Kevin

5 / 5 Share

March 25, 2022

Respuesta inmediata!! Muy amable y la app está bien buena y fácil uso, además gratis!!!! 100% recomendada

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Amazing customer service! She was very helpful and responsive! Made my experience very smooth. Most apps do not have live reps to help so I really love that about this app. I did not have to wait for someone to join or email my inquires. My questions were resolved immediately.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

5 / 5 Share

March 24, 2022

I so glad this App exists. It's a great way to welcome customers with a discount and drive sales. Abbie was a great help and gave me some great suggestions! I look forward to continuing to work with Rivo on my Shopify Store.

Store

Storkke

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience and are enjoying our app! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

5 / 5 Share

March 24, 2022

The app looks great and the customer service is even better! Super happy with how everything turned out!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the thoughtful 5-Star review! 🌟 All the best, Katherine

5 / 5 Share

March 24, 2022

He made the process so quick and easy! It was a great first impression to Rivo! Thanks for being a great support team!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Katherine