All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2023

5 Stars for this App. Great Support, fast response and Skilled operator ! And all this for free, I Highly recommand :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

March 5, 2023

just downloaded the app and so far it has the easiest to set up and get going thanks to the awesome service from Paul. app and customer service team is great! highly recommend

Using app

About 4 hours

Total reviews

4

Average rating

4.3

Developer Reply

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know. Cheers, Kevin

5 / 5 Share

March 4, 2023

Jel provided great support via the chat and suggested other easy improvements for my shopify store. Thank you!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share

March 4, 2023

Great app! Chose it among others because it meets my needs! Abbie was very sweet and helpful. Appreciate that!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're having a positive experience with our app. Thank you for your kind words and for choosing us! Cheers, Kevin

5 / 5 Share

March 3, 2023

Really helpful, quick, and friendly support. The best part is that the app is also free to use. Many thanks!

Store

Northug

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us. Thanks, Kevin

5 / 5 Share

March 2, 2023

Love the app and Abbie is super amazing she helped me so much definitely recommend! I needed help and she helped me easy with no problem great customer service.

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

We're overjoyed to hear that you're having a positive experience with our app. Your support means the world to us! 🙌 Thanks, Kevin

5 / 5 Share

March 2, 2023

App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services. All the best, Kevin

5 / 5 Share

March 1, 2023

Thank you Paul for amazing customer service. Very professional team. I am using this app for my 3 websites.

Using app

About 15 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for being a valued customer and for using our app. We're always here to help and support you, so if you need anything, just reach out to us. All the best, Kevin

5 / 5 Share

March 1, 2023

Super helpful , very responsive and professional. Thank you Paul for all your help. Paul responded super fast.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app! Cheers, Kevin

5 / 5 Share

March 1, 2023

Really easy to use and change the design! Abbie was extremely helpful and she helped us to solve the issue quickly. I would give 100 out of 10! Super!

Store

KDNK

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Your review put a big smile on our faces! 😍 Thank you so much for taking the time to share your wonderful feedback. Cheers, Kevin

5 / 5 Share

March 1, 2023

Jel on support was super fast, did more than I asked for and kept me in the loop of progress Happy to recommend. Thanks Jel

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! Best wishes, Kevin

5 / 5 Share

Feb. 28, 2023

Paul is very patient and nice to help me, and this popus app is supper nice, I used it before, and finnaly I think it is very useful to collect customer

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. Best wishes, Kevin

5 / 5 Share

Feb. 26, 2023

Super speedy service! Paul was very helpful and also pointed out where our website can be improved. Very impressive!

Using app

27 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. Best regards, Kevin

5 / 5 Share

Feb. 26, 2023

Arianne was so helpful and resolved all my issues so quick. Very professional service, 100% recommend.

Store

NOTIME

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. All the best, Kevin

5 / 5 Share

Feb. 24, 2023

Excellent customer service from Abbie! Prompt, friendly, and answered my question about how to trigger email flow upon sign up :)

Using app

12 days

Total reviews

7

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Feb. 23, 2023

Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled that our services have been meeting your expectations and are always here to help with anything you need. Best regards, Kevin

5 / 5 Share

Feb. 23, 2023

The pop-ups are customizable and easy to set up, and the advanced targeting capabilities have really helped me to reach the right visitors at the right time. One of the things I appreciate most about Rivo is the detailed analytics and A/B testing capabilities. It's great to have access to real-time data on click-through rates, conversion rates, and revenue generated from pop-ups, which has helped me to optimize my pop-up strategy and drive more sales. Overall, I would highly recommend Rivo to any Shopify store owner looking to increase their conversion rates. The app is user-friendly, customizable, and offers valuable analytics and targeting capabilities. Give it a try – you won't be disappointed

Store

FryZone

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with Rivo! We are thrilled to hear that our app has helped you optimize your pop-up strategy and increase your conversion rates. Our team is committed to providing user-friendly, customizable, and effective tools to help our customers succeed. We appreciate your recommendation and hope to continue to exceed your expectations in the future. Best wishes, Kevin

5 / 5 Share

Feb. 22, 2023

Paul was very friendly and helped with removing the powered by Rivo logo and enabling the custom CSS.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Feb. 19, 2023

I had an issue after installing the app in the way I modified the pop-up. Paul was super helpful in fixing the issue. I had been frustrated, but his funny conversational style immediately put me at ease. Super happy with the customer service and the app! Paul is the best!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share

Feb. 19, 2023

I would highly recommend Rivo Popups as they are so so helpful and respond so quickly, I had some trouble with my website and Arianne was so quick to help me get my problem sorted. You can tell they really care about their platform and will go out of their way to ensure you are happy with your customization.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin