All reviews

Rating Breakdown

  • 5
    98% (4,553 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Jan. 21, 2022

Great app, been easy to use and branding can be removed. So really it's a no brainer as it's free aswell.

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-Stars! 🌟 Best regards, Kevin

5 / 5 Share

Jan. 20, 2022

Amazing app! There are so many helpful and innovative features that your store will definitely need. The customer support is as good as the app, especially Abby, whom I had the opportunity to work with today. She's really attentive, sweet, and helpful. Looking forward to working with her again. 10/10 >3

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉We're so thrilled you are satisfied with our app and customer support! We're always striving to top your expectations and love the feedback! If you have any questions or need help along the way, please let us know. Best wishes, Kevin

5 / 5 Share

Jan. 20, 2022

This app has already helped me get 6 new customer email signups, now I need to figure out an email marketing program. Abbie popped in on the chat & wow she is fantastic! She helped with the app - verifying my store (something I didn't ask for) looked at my site and made a small but excellent recommendation that will add more trust and value. I couldn't be more grateful. She's a gem. She also recommended the Loyalty App which I think I will install. I love you guys. You think The way I do. Once I get my store up and going I want to donate a big chunk every month to women and children in need. I appreciate people like you. Abbie, you are the best!!! Thank you so much

Using app

30 days

Total reviews

16

Average rating

4.9

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! Thank you for your thoughtful and honest feedback! We're so excited to be part of your business growth and success! If you need anything, please don't hesitate to let us know! Our team here at Rivo is always happy to help out in any way we can. 😊 Much appreciated, Kevin

5 / 5 Share

Jan. 19, 2022

This app works great. It has a lot of functionality for being free. Abbie was a great help in getting mine setup. She was so nice! Thanks again!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you need anything else, just let us know. Our team is always happy to help. 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 19, 2022

This app has amazing customer service. James was an absolute pleasure to work with. 5/5 stars for sure!

Store

CODDI

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin

4 / 5 Share

Jan. 19, 2022

Ryan was very helpful in assisting me with my popup. He walked me through the different ways I am able to customize as well

Using app

16 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the positive review. ✨We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or, if we can help in any way, drop us a line anytime. Our team is always available to help 24/7. All the best, Kevin

5 / 5 Share

Jan. 19, 2022

I was fine, quick to respond and activate the service for free. Now I will try if the App works well.

Using app

12 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Best wishes, Kevin

5 / 5 Share

Jan. 19, 2022

I am a newbie to all of this and choose this app because of the reviews and that it was free. Although this app is free, i found it very easy and straight forward to use. Also the customer service is fabulous. They went above and beyond for me and added a few things to the email pop ups to make it more my brand.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩 If you need help along the way, please don't hesitate to let us know! Our team is always here for you. Much appreciated, Kevin

5 / 5 Share

Jan. 18, 2022

So far it's great. Using on my new store. The customer service is awesome. So I have no complaints so far.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you are liking the app so far! 😊 If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Jan. 18, 2022

Customer service was great and very helpful. Very nice and willing to help without any hesitation. Very good job

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Jan. 18, 2022

The app is amazing it adds professional template and looks great on the site. I love the design and the support team are fantastically efficient it was a wonderful moment I spent chatting. I would rate 9* if I could.

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 If there's anything else we can do to help, just let us know! Happy to help out in any way we can. Best regards, Kevin

5 / 5 Share

Jan. 18, 2022

excelente aplicación, y posee una atención al cliente 100% recomendad, la app cumple con todas las expectativas

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

¡Excelente! ¡Es música para nuestros oídos que estés contento con nuestra aplicación y servicio al cliente! ¡Muchas gracias por las 5 estrellas! 🤩 Todo lo mejor, Kevin

5 / 5 Share

Jan. 18, 2022

They were perfect and the support as well! Big thanks for making my business look more professional! James was amazing!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Jan. 18, 2022

Good guy. He helped me to understand better. Loved his energy, cheerfulness and customer support. Wish you all the best

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Cheers, Kevin

5 / 5 Share

Jan. 17, 2022

This app is helping me tremendously with expanding my email list. I plan on telling others to use this app when they set up their Shopify stores

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! 🙌 So glad that the app has been useful to your store and, we greatly appreciate you helping to share the word about us! Cheers, Kevin

5 / 5 Share

Jan. 17, 2022

Molto gentili nell'aiutarti nelle informazioni. Veloci nel rispondere per assistenza. app appena installata e sono in fase di prova

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Ci piace aiutare le aziende e apprezziamo davvero che tu abbia scelto la nostra app! 🚀 Grazie mille per il feedback positivo e la recensione a 5 stelle! Se hai bisogno di aiuto lungo il percorso, faccelo sapere. I migliori auguri, Kevin

5 / 5 Share

Jan. 17, 2022

This tool is too convenient to use,The operation is simple and does not need to understand the code at all.If you have a need, you can fully believe it.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Right on! Please let us know if you have any questions or if you encounter issues along the way. Our team here at Rivo is happy to help out in any way we can. 😊 Cheers, Kevin

5 / 5 Share

Jan. 16, 2022

Very speedy response and answered my queries promptly! Haven't tried the app out fully yet, but it looks good so far.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Wonderful feedback! Let us know if any questions come up or if we can help along the way. Thanks so much for the 5-stars! 😊 Cheers, Kevin

5 / 5 Share

Jan. 15, 2022

Abbey at Riva was really helpful today, she got me up and running but verifying my account and activating the CCS. I was very impressed that this was sorted in a timely manner. I really like this service.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Here at Rivo, keeping our customers happy is our number one priority. ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know! Cheers, Kevin

5 / 5 Share

Jan. 15, 2022

WOW - searched soooo long... Easy to use and everything you need! Thanks so much for the fast support!

Using app

6 months

Total reviews

7

Average rating

4.0

Developer Reply

Wonderful! 🤩 Thanks so much for the 5-star review! All the best, Kevin