All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
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5 / 5 Share

Feb. 2, 2023

Got a great assistance on chat with Mica. Still working on the app, but it seems pretty easy to understand.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Feb. 1, 2023

Great app! Supper easy to add and Paul is so helpful and fast. Great experience and outstanding customer service. Thank you so much

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

5 / 5 Share

Feb. 1, 2023

I would 100% recommend this app. I had a small issue and Jel helped me immediately even gave me a few extra help tips.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Feb. 1, 2023

Very easy to use and great support!! Thank you to Mica for her great support and help! Can definitly recommend this app!!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 31, 2023

Nice app! It helps our marketing and selling a lot. And the customer service Abbie is very nice to help me! Thank you, all of your team.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and 5-stars! 🌟 All the best, Kevin

5 / 5 Share

Jan. 31, 2023

The best thing about this app is the support. They reply very fast, are kind, helpfull and funny too. I defintly recommend them!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 31, 2023

Great fast customer support. App works well and is very customizable. They will even enable custom css for you to make your own edits

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Jan. 29, 2023

I received excellent customer service by Paul. I appreciate how easy it was to verify my account! He made this experience enjoyable.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 29, 2023

I had been checking all the reviews for different popup apps and wanted to make sure that I picked the right one. This app was super easy to install and customize. Paul from support was amazing. He was incredibly helpful with my problem and made some great suggestions for me! I'm looking forward to seeing this in action!

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 28, 2023

I was helped by Paul, or as i like to call him, Five Star Paul! This fella went above and beyond to help not only with the rivo popup features but also to enhance my store all together. Very helpful, very charismatic. I truly received a WOW experience with him. thank you paul for all of your help.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Jan. 28, 2023

Very helpful app and really friendly support!! The best feature I like is that you can use custom css to add your own persona styling to the app popup. I highly recommend to try this app.

Using app

About 1 hour

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Jan. 27, 2023

Fast and super helpful customer service! Great way to start my service. Haven't had a chance to use the app yet but already service is great. Thank you

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Jan. 26, 2023

Customer Service is fantastic! Abbie was quick and very helpful! The app is very easy to install and use! Highly recommended! Thank you so much, Abbie!

Using app

About 1 hour

Total reviews

11

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Jan. 26, 2023

Best app for subscribe pop-ups. The wording and color of window can also be customized. And it's free! This is exactly the app I wanted. Great support of Paul to help me with the set up. Very kind & helpful assistance. Highly Recommend !

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Jan. 25, 2023

excelente, Abbie fue muy atenta y me ayudo en todo el proceso, hasta realizo sugerencias de mucha ayuda para mi tienda.

Using app

40 minutes

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por la increíble revisión de cinco estrellas! Significa el mundo para nosotros y estamos aquí para usted en cualquier momento. 😊 Saludos, Kevin

5 / 5 Share

Jan. 25, 2023

I chatted with Paul about some questions I had about the Rivo app. He answered all of my questions and was super helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Jan. 25, 2023

Paul was very helpful. I hope this app helps me to collect more emails and ultimately generate more revenue.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing us! 🙌 We work hard in creating apps that are easy and quick to install but most importantly, help generate revenue! Thanks so much for the 5-star review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 25, 2023

Abbie was amazing and so helpful. She went above and beyond with answering my questions and providing expert knowledge. She even gave me a few suggestions that I know will enhance my experience with Rivo. Props to her & her GIFs---both are top-notch. Not sure if you can request people but if you need help, I would definitely suggest Abbie!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Jan. 24, 2023

I had a great experience with Rivo Email Pop-Ups! Paul was such a homie and helped out tremendously! He was quick at responding and was very thorough! He genuinely cared about my questions and my business. He is was a god damn rockstar

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Best wishes, Kevin

5 / 5 Share

Jan. 24, 2023

Fantastic help, Arrianne solved my problem and gave me ideas. Great customer service assistance - it made me want to use more Rivo products.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. All the best, Kevin