All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2023

Just started here, Arianne is very helpful and solve everything so fast, really nice service. The app looks great and I can't wait to explore it and get the first results. Thanks!!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 23, 2023

Pete was so helpful, it looks like a really nice app and support was excellent. Thank you, i'm looking forward to using the loyalty app too.

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 All the best, Kevin

5 / 5 Share

Jan. 20, 2023

Fantastic app easy to use even for someone like me !!!! ABBIE was/is fantastic and so helpful ...walked me through it and even gave me some pointers on our website thank you very much

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin

5 / 5 Share

Jan. 20, 2023

I found the help through the chat from the pop up window very helpful, and easy to follow instructions. thank you

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Jan. 19, 2023

Id recommend this app to anyone business starting up, a nice way to collect emails for marketing and awesome support from Abbie :-)

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Jan. 19, 2023

Abbie at Rivo was superb. Excellent customer service and I'm very satisfied with the overall experience. I highly recommend Rivo. Keep it up! Thanks again Abbie!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you are satisfied with our services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Jan. 18, 2023

I am new to this app but was very surprised how Paul handled this, very professional, just amazing. My concerns were answered so fast and this is what I call service. Again Thank you for activating the CSS for me, I will be spending time with it. Thank you for the excellent service. :)

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team will be delighted to assist you. 😊 Best regards, Kevin

5 / 5 Share

Jan. 18, 2023

Really love the app and customer service Abbie greatly helped me to open the custom css function and give our website a suggestion too! Highly recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Jan. 18, 2023

Amazing app and excellent customer service!! I highly recommend if you need to add popups to your website!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 18, 2023

thanks to Pete for great support! it's great to have a custom CSS function and Pete also helped to remove the "Powered by Rivo" line for free :)

Store

IVSHC

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 17, 2023

Great communication and super cool problem-solving. Arianne helped me and did everything i needed. Thank you, Arianne.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Jan. 16, 2023

Excellent Customer Service! They responded to my questions quickly and resolved the issues I had! I look forward to using them in the future and growing my customer list!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 16, 2023

Abbie was great! She was a pleasure speaking with. She was super helpful and attentive. Amazing support.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 16, 2023

Great customizing options. amazing service. Thanks Abbie for an awesome service. haven't got such an amazing support by any other app so far.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 16, 2023

The apps support is the best I ever had, Paul helped me with more than I even asked! I definitely recommend this app to new store owners.

Store

HARAM

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Jan. 15, 2023

Customer service for this app is WONDERFUL! The app itself is easy to navigate and explore! I would recommend this app to any business owner looking for an email popup addition to their website!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 15, 2023

Awesome customer service! Would definitely recommend to all of you who needs pop-up design for the website.

Store

bwarm

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Jan. 15, 2023

Thank you Arianne for the help! Super supportive. I cant wait to check out all the build in options.

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks for leaving a 5-star review! If there's anything else we can help you with, please don't hesitate to let us know. 🙌 Best regards, Kevin

5 / 5 Share

Jan. 14, 2023

Paul was so nice and super helpful in getting my widget set up! He was also very quick which is always much appreciated :)

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 14, 2023

Would Recommend. Easy to use and great costumer service! Quick answer and we liked the analysis on how many emails we had captured.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin