All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2023

Abbie was amazing! So patient and helpful. What a great asset to your team! I had some silly questions and she explained everything thoroughly and helped me get everything set up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Jan. 14, 2023

The app is very user-friendly and customer service is awesome. Mica was so patient and kind. She answered all of my questions and provided photo guides. I highly recommend!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 13, 2023

The young lady that help me was really nice, helpful and knowledgable. I would definitely rate her a 10.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! 🙌 Thanks so much for the 5-stars! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

Jan. 13, 2023

Perfect pop up app! Love it!! Instant customer service, Will was super helpful and VERY quick to respond!!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Jan. 12, 2023

Very good and prompt customer service by Abbie. Would definitely recommend this app to other small businesses.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

5 / 5 Share

Jan. 12, 2023

The app is fantastic and easy to use. Does just what you need it to do. I had a question and Abbie with customer service was incredibly nice and helpful! Some of the best customer service I have had yet. Extremely satisfied and will keep the app forever haha.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Jan. 12, 2023

So Easy! added the pop up in seconds. Customer service was also a breeze, they helped me make it even better

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 12, 2023

Mica was so useful. My problem wasn't with the pop up but she explained what I needed to do elsewhere to fix it. and given me even more tips. Brilliant!

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Jan. 12, 2023

Only just installed it but so far we have had Great customer Service and support and it looks like exactly the app we were searching for.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 12, 2023

Mica helped me with my problem and got it sorted within about a minute. Absolutely lovely and friendly and even gave me an excellent tip to use on my website. Could not recommend more. Great and efficient service! Outstanding!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your problem. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Jan. 11, 2023

Really great customer service. They are very helpfull, especially Pete! It's easy to use the app. Just what I needed to grow my business and store. Thanks!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app is what you need for your store! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 10, 2023

I am just setting up the Rivo OPT-in Popups. So far so good and customer service has been excellent !

Store

Nzando

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 10, 2023

This app is super user friendly and was able to create an email pop up very quickly. Also I received chat help within minutes of adding the app!

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Jan. 10, 2023

Today is my first day using the app. I discovered it has features that I have been searching for. I like the settings that fit the needs of customers, such as pop -up form that only shows twice in 24 hours. Also Arianne (hope I got her name correct) is a rock star. She answered questions and was patient with me. I am not savvy with technology so I appreciate the help and patience.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 10, 2023

Thanks a lot for Paul's help. He is very friendly and professional. I will use this App in different stores.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Jan. 8, 2023

I'm just getting started with this app, and still have some tweaking to do before our popup is live, but customer support was phenomenal and left a great first impression!

Using app

20 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Jan. 8, 2023

Easy to use app with great pop up ideas. Customer service with the tech support Arianne was awesome and she guided the way through, she also gave me advice to improve my website!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Jan. 7, 2023

Easy to use, quick and friendly customer service and best of all...IT'S FREE. This makes it great for shops that are just starting out.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Jan. 7, 2023

User friendly and almost too good to be true! Fantastic seamless integration and so far an asset to my online store. Thanks Paul for your help today!

Using app

37 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Jan. 7, 2023

I am just getting started, but it has been great and user friendly thus far! The assistance I received was good as well.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any further questions or experience issues along the way, please let us know. Our team here at Rivo is always ready to help you. 🎉 Cheers, Kevin