All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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4 / 5 Share

Sept. 25, 2022

Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.

Using app

31 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 23, 2022

The User Interface is easy to use and the support team is good at their job. We can also customize design for pop up mail.

Store

Dudsco

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin

4 / 5 Share

Sept. 20, 2022

I am still setting up my pop-up but so far so good! The customer support is excellent and I love that remove their branding from my content.

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Jazzy Babes team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin

4 / 5 Share

Sept. 20, 2022

I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Knickerbocker Grocer team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin

4 / 5 Share

Sept. 19, 2022

So far it has been extremely easy to use and I got excellent customer support from Therese. She was very quick to answer my question.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Vegan Asian Kitchen team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin

4 / 5 Share

Sept. 18, 2022

easy setup of a clean looking subscribe pop up! only con is probably that you cant customise the font to your exact style, there's a range of web safe fonts available though :) very helpful team!!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 17, 2022

Just starting out and so far, this app is super easy to navigate. Yaci was super helpful answering my questions as well. Can't wait to relaunch my store!

Store

Aikovia

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Aikovia team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin

4 / 5 Share

Sept. 9, 2022

So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin

4 / 5 Share

Sept. 1, 2022

I am using this app to create popups on my website. Customer service is great so far! Can't wait to make my first poop up!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin

4 / 5 Share

Sept. 1, 2022

great customer service, I was able to chat with someone quickly and they were able to help me easy to use and user friendly hundred percent free love it :)

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for the positive feedback! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that. Feel free to reach out to us anytime. 😊 Best regards, Kevin

4 / 5 Share

Sept. 1, 2022

I like how easy the app is to use, I wish it offered SMS marketing and perhaps the option to send a digital product (instead of applying a discount), that's the only reason why I can't rate it 5 stars... Abbie was very helpful and answered all my questions.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 13, 2022

Really help full great app You're so nice to talk with! is very helpful for me for showing newsletter

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for leaving a review! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Feel free to reach out to us to share any insight. Best regards, Kevin

4 / 5 Share

Aug. 11, 2022

I've just started using it, but I can tell you the service support from Arianne was OUTSTANDING, she helped me quickly, perfectly, and was fun to work with (no seriously. GIFs with support staff? Unheard of fun)

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi, GothFromHoth Designs team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you. Best regards, Kevin

4 / 5 Share

Aug. 4, 2022

Good - Arianne helped me to set up the Opt-in out banner. Fantastic person. Very passionate and loving.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Your review means the world to us! 🌟 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out. Cheers, Kevin

4 / 5 Share

Aug. 4, 2022

First time using this app. Thank you for the support team very responsive and helpful. Can wait to explore it more

Store

MARLENE

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Hi, MARLENE team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you. Best regards, Kevin

4 / 5 Share

July 27, 2022

The app is excellent and can be customized as much or as little as you want. Customer service was even better.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Your review means the world to us! 🙂 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Best regards, Kevin

4 / 5 Share

July 18, 2022

Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi MesquiteAcres team, Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned! Cheers, James

4 / 5 Share

July 13, 2022

Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Rustic Smoke Candle Co. team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. Best regards, Kevin

4 / 5 Share

July 10, 2022

I just installed the app & so far, so good. I replaced another app with this one. Vicky was amazing with assisting me :)

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi, BeYOUtifully Favored, LLC ! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. Best regards, Kevin

4 / 5 Share

July 4, 2022

Betty from Customer support was most helpful so this review is really for the service. The app was easy but it's still early days as I have only just installed it within the last 10 minutes.

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

Hey, VDP Vintage! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. Best regards, Kevin