TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#947
All reviews
Rating Breakdown
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July 1, 2022
5 stars for Lance, who helped me in an efficient and effective way. 4 stars because I haven't had the full Rivo experience yet in terms of effectiveness. Love how easy this was to set up!
Hey, Lunar Love Candle Co! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Best regards, Kevin
June 18, 2022
The customer support is great and the app serves it's purpose. However although there is custom CSS options, I wish there was more customization options without the use of code.
June 14, 2022
Betty fue muy amable con su atención durante mi uso con la aplicación. Un placer contactar con ella y solucionar los problemas
¡Gracias por tomarse el tiempo de su día para dejarnos una evaluación! Nuestro equipo aquí en Rivo siempre se esfuerza por superar sus expectativas, por lo que si hay algún comentario específico que le gustaría darnos que nos hubiera otorgado una calificación de 5 estrellas, envíenos un mensaje a través del chat y estaremos encantados de verlo. donde podemos mejorar. Todo lo mejor, Kevin
June 8, 2022
@trish has served me well. thanks thank you for helping,this app and everything is good and coooooolll
Your review means the world to us! 😃 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Thanks, Kevin
June 6, 2022
I'm just loading the app now so don't have much experience with it but it seems really easy to use and customise so far. Betty, my customer support person was fun and helpful and really quick to get thins done.
June 3, 2022
Fast and wonderful support, she is a very kind person. At this moment we are testing the application, I still hope it goes very well.
June 2, 2022
Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.
May 31, 2022
I chose this app as it seemed simple and user friendly and I was not disappointed! Within minutes I had a visually appealing pop-up for my website to help build my email subscribers list! I dealt with Abbie and she was just so much fun to chat with.
May 26, 2022
I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.
May 24, 2022
First time using coupon code app, easy to install. Abbie was great, really helpful. I enjoyed speaking with her.
May 21, 2022
Llevo pocas horas usando el app y el soporte al cliente me parece increíble y además ya he conseguido nuevos suscriptores. Muchas Gracias a los creadores y a Marvin por tan buena atención.
May 21, 2022
I used this to put a pop up for people to sign up for free shipping. The instant chat was very helpful
May 17, 2022
I used this app to add promotional emails for my store, I enjoyed how I was assist with completion of the download. the agent went above and beyond what was needed to complete this process. I appreciate the Quilty of service
May 11, 2022
Again their customer service is 5 stars but gave it 4 stars do to just installing it. If it pays off and I see an increase of email sign ups I will give it 5 stars. I truly appreciate that this is a free app.
May 10, 2022
voy a probar la aplicación para ver cómo funciona esto de los popup. Todavía no puedo decir si es o no útil. El servicion de atención es muy atento, eso sí.
May 4, 2022
I used this app to quickly setup pop ups! Slight hiccup with chat connection, but overall good experience.
Hi Bare Urban! Thank you for your feedback and I'm sorry our chat connection had a slight hiccup there. We've resolved the problem now and we're back in business, have fun exploring the app! Cheers, James
May 3, 2022
It works with shopify e-mail unlike many other pop-ups! Great! Only down side is I have automation using shopify mail setup so that when a new user signs up shopify will send them an e-mail. However sign-ups using this app don't trigger the automation. Otherwise would have given it 5 stars.
April 9, 2022
Lance was the da bomb! He took care of my concern quickly with no hassle and was very polite and enthusiastic!
March 31, 2022
Great enthusiasm Lance. You don't see that any more in customer service so it was appreciated. Keep up the good work.
Jan. 19, 2022
Ryan was very helpful in assisting me with my popup. He walked me through the different ways I am able to customize as well
Thanks so much for the positive review. ✨We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or, if we can help in any way, drop us a line anytime. Our team is always available to help 24/7. All the best, Kevin