All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2022

Great Customer service from Yaci. Will recommend this app as a must-have for all Shopify stores looking to increase conversions.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 21, 2022

I am using this app to help capture emails from customers. The support is absolutely amazing. Mica was so prompt and helpful.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support. If there's anything else we can do to help, please don't hesitate to let us know. 😃 Best regards, Kevin

5 / 5 Share

Oct. 21, 2022

MICA was amazing. She removed the branding as well as gave me improvement tips. Exceptional Service. Thank you

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! ✨ Thank you so much for leaving a 5-star review! All the best, Kevin

5 / 5 Share

Oct. 21, 2022

Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

Lance provided me with an awesome client experience. He's got a cute sense of humour. Grt job Lance.

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

5 / 5 Share

Oct. 20, 2022

The app is amazing and Lance was so much help - so happy with the service!! would recommend you installing the app

Store

TRU SKN

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

AMAZING CUSTOMER SERVICE FROM LANCE! He went above & beyond when I reached out . not only did he help me in what I needed he also checked out my site & brought up something I had never noticed. Will continue using the app as I am sure it will help my sales improve.

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Oct. 20, 2022

Jel went above and beyond on the support. Really easy to use and she made it that much easier. Definitely recommend.

Store

Taters

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

Everything works perfectly. This app is very useful. Loved the customer service, super fast and kind!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Oct. 20, 2022

Customer Service was beyond helpful. Jel's kindness was wonderful! She took care of what needed to be done in a very timely manner.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Oct. 20, 2022

This app is easy and user-friendly. Lanco was so efficient and nice with helping out as i am a new user of RIVO.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 19, 2022

Pete is warm, professional and extremely quick. and very informative and helpful thank you for your help

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Oct. 19, 2022

Excellent customer support from Pete - super friendly and helpful! Looking forward to using this customer support team more often.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

5 / 5 Share

Oct. 19, 2022

The Email pop up app does everything it needs to do and is easy to customise and setup. But where they really shine is their support, I got onto Pete and not only did he help me with any questions about the app but he also went above and beyond to link me some other helpful link for shopify. Thanks Pete.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 All the best, Kevin

5 / 5 Share

Oct. 19, 2022

I really like this app for creation of email pop-up. The interface is so intuitive and the customer service is just amazing!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you like our app and services! 🙌 Thank you for the positive review! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 19, 2022

Easy to setup, instant and friendly support from Jel! Thanks a lot! Would recommend this app to create your own subscription popup.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Oct. 19, 2022

First off the app is amazing. Thee pop up feature will grab my customers attention. Secondly Therese was so helpful and even give me a tip on how to improve my website 11/10 service.

Using app

28 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad you love our app and customer support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

5 / 5 Share

Oct. 18, 2022

Just tried this free app for a few days, so far so good. The most satisfying part is the great customer service.Many thanks to Pete for his timely response and favor!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 18, 2022

I used this app as an easy solution for my store popups. It is very easy to use and has many amazing features. It would be nice to see more font options in the future to match our Shopify store theme font, but other than that, it's great! My customer service experience was amazing as well. Pete was a great help! 6 out of 5 stars. Thank you Pete!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad that you are happy with our customer service! Thank you so much for the 5-stars and positive feedback! 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 18, 2022

I was looking for an easy to set up app for our Shopify store. His support (Pete who helped me) was really quick and helped me in less than 10 seconds. I recommend it

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our customer support. Thank you so much for the 5-stars and for recommending us! 🙌 Cheers, Kevin