All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2022

Great app! Jel was an amazing help, communication was easy! She even gave me tips on how to improve the site.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 7, 2022

The customer service is really top notch. I own my own business and know how difficult it can be sometimes. But they are fast, friendly, helpful and thoughtful. My compliments!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 7, 2022

My customer service person (Lance) was super helpful with my question and solved it immediately! Can't wait to test out this app!!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. Let us know anytime if any questions come up or if we can help along the way! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 6, 2022

Great product and amazing customer service. The APP is very east to setup and configure. No expert needed

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love the app's setup process and our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Thanks, Kevin

5 / 5 Share

Oct. 6, 2022

Very easy to use and create pretty pop-ups for our site. Fast and helpful communication from Jel, thanks again!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 6, 2022

Quick and easy to set up and install. Does exactly what it says. Jel was helpful in removing the Rivo branding which is offered in exchange for a quick chat message. We'd like a first name option which is in the planning I think. And maybe a tag option too. But for a free app it's great!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Oct. 6, 2022

Adrianne was super friendly and efficient in assisting me. Her friendly approach put a smile on my face and started my day off right. Thank you!

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so thrilled that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin

5 / 5 Share

Oct. 6, 2022

Easy to install and customize. Customer support with quick, super helpful, and answered my questions thoroughly. Thank you!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Oct. 6, 2022

The app seems easy to work with. Customer support was great and very helpful. Response time was astonishingly quick.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Oct. 6, 2022

Exactly what I was looking for and Mica was amazing at helping with all questions I had! Thank you so much!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Oct. 6, 2022

Bom atendimento. Resolveu rápido meu pedido de verificação do site. E nem precisei teclar em inglês!

Using app

3 days

Total reviews

4

Average rating

3.8

Developer Reply

Tão feliz que pudemos ajudá-lo com sua preocupação. Muito obrigado por suas amáveis palavras e 5 estrelas! 😊 Muito apreciado, Kevin

5 / 5 Share

Oct. 5, 2022

So far so good. I was able to customize the colors and text very easily. Five stars for customer service : )

Store

One DNA

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 5, 2022

I see the pop up on a lot of websites (not just Shopify) and I'm glad that your app and Shopify have found an easy way to make this possible. So far I don't have any complaints -- if I do in the future I will let you know. - Buy Martian Merch ™

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

We greatly appreciate you using our app! Let us know anytime if any questions come up or if we can help along the way. Thanks so much for the review! 😊 Best regards, Kevin

5 / 5 Share

Oct. 5, 2022

The user interface is pretty simple and user-friendly and the customer support has been great so far!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Oct. 5, 2022

Tell us about your experience: Thank you for the customer care help! It was really good! Danke so much everyone!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

Lance was very helpful. App has been running a week or so now and is generating a good amount of interest.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for the 5-star review! Thanks, Kevin

5 / 5 Share

Oct. 5, 2022

We wanted the opt-in popup for more than a month and couldn't figure this out. We found Rivo's Opt‑In Popups and after installing the app, our pop up was up and running within 30 min! Therese was super helpful and efficient and got all set up for us. We are so excited now we can grow our mailing list with this!!

Using app

About 1 hour

Total reviews

25

Average rating

4.9

Developer Reply

Thank you so much for the 5-star review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

I really love the app,nice job.and i want to thanks specially Yaci and Pete who were really nice assisting me,execellent assistance to both of you,nothing less than amazing

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Oct. 4, 2022

We are new to the app but so far it’s great. We needed help and Pete was willing to help us out, he was amazing and pleasant! Thank you, Pete! Can’t wait to start using this app!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Oct. 4, 2022

Pete was awesome in helping me get started with the app! I truly appreciate the support and quick help!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! 😊 Much appreciated, Kevin