All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2022

so far this app is amazing and easy to navigate, and arianne is super awesome. you can also get assistance anytime

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and services! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Oct. 2, 2022

Therese was really helpful. Excited to use the app! ................................................

Using app

11 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the 5-stars! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 1, 2022

It was lovely to chat with Lance, he gave me great advice and it was very helpful and thoughtful :)) Also it was easy to set up, highly recommended!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 1, 2022

Best customer service, they have supported me in every request! I will use this app and i hope they will keep the service fast and good!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Oct. 1, 2022

seems like a wonderful feature and the onboarding process was super easy, lovely customer service too.

Using app

12 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 1, 2022

Mega nemt at bruge, kan klart anbefales. Vi bruger appen til at få flere abonnenter til vores emailkampagne

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vidunderligt, tak så meget for den 5-stjernede anmeldelse og for at anbefale os! 🤩 Alt det bedste, Kevin

5 / 5 Share

Sept. 30, 2022

I am just starting but it looks super intuitive and customer support is five stars! I also love the super professional look the pop ups have. Great work!

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled you are enjoying our app and support! 🎉 We're always striving to top your expectations and love the feedback, thank you so much! Much appreciated, Kevin

5 / 5 Share

Sept. 30, 2022

Jel was amazingly helpful with my queries. This app is perfect for my needs. I couldn't ask for more. Thank you very much!

Using app

About 1 hour

Total reviews

9

Average rating

4.0

Developer Reply

Wonderful! We're so glad to hear that the app is just perfect for your needs! Thank you so much for the positive feedback and review! We are always here for you anytime you need help. 😃 Cheers, Kevin

5 / 5 Share

Sept. 30, 2022

Lance was very kind explaining Rivo Pop ups, he also added new feature for me so that I can have a better converstion for collecting customer's email address, thanks a lot!

Using app

28 minutes

Total reviews

9

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 29, 2022

I just added this add to app to my store for pop ups and so far it has been very easy to use. The chat function to enable other features was very helpful and they also added a lot of helpful suggestions to make my site better. So far so good!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience using our app and chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 28, 2022

The app is really well made. Very easy to customize the pop-up and if you need help, Abbie's support is fantastic. I'm amazed that this quality app is free. Big thumbs up!

Store

Wacaco

Using app

About 1 hour

Total reviews

7

Average rating

4.4

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ Thanks, Kevin

5 / 5 Share

Sept. 28, 2022

Abbie was helpful and very informative and kind. She suggested apps that would benefit my business. She’s awesome!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 Best regards, Kevin

5 / 5 Share

Sept. 28, 2022

super nice of the service Pete, knowledge, smart, clever. Why does this review force users to fill in over 100 characters, then can be submitted?

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

The app is really great and the customer service is just perfect! Had a great chat with Pete, very helpful and with a ton of special features! 5 star!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Sept. 28, 2022

The app looks pretty good so far and Paul provided knowledgeable and timely support. As long as there are no gotchas going forward, it appears we will stick with the Rivo app going forwward.

Using app

28 minutes

Total reviews

4

Average rating

4.5

Developer Reply

We truly appreciate you using our app and thank you for taking the time to leave a positive feedback! Please feel free to contact us anytime if you need further assistance along the way. Best regards, Kevin

5 / 5 Share

Sept. 28, 2022

Thank you lance for your precious support it's awesome. We are just starting it today with your application soon I will update you with more reviews here.

Store

SILKFAB

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-star review! If there's anything else we can help you with, just let us know. Cheers, Kevin

5 / 5 Share

Sept. 27, 2022

customer service was on point. Teresa helped me by removing the Powered by Rivo Branding quickly and I was not talking to a BOT! Real customer service and real time!! She also directed me to a link to customize my popup. Thank you for making this so easy and fun!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 27, 2022

I was helped tremendously by one of the apps representative today. It's easy to navigate and customize.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We are so happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 27, 2022

Simple, smooth and free, the service attitude is also very nice.Simple, smooth and free, the service attitude is also very nice

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 27, 2022

Paul the adviser was very helpful, added extra features. Can definitely recommend. Lovely to have a person so helpful

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin