All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2022

Support was personable and quick to respond and remove their branding. App is quick and easy to setup.

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Thanks, Kevin

5 / 5 Share

Sept. 21, 2022

Just trouble with uploading a background for the pop up, otherwise so far the people and app are great and easy to use.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Sept. 21, 2022

after 5 minutes of using the app, I saw how should be the best customer service ... Thanks for your help

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We appreciate you using the app. Best regards, Kevin

5 / 5 Share

Sept. 21, 2022

Great pop-up app. Support went above and beyond with helping me with my questions. Highly Recommend!

Using app

18 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

Sept. 21, 2022

Maria was great, and super helpful! Love this app. It's easy to use and super easy to edit. Highly recommend!

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and support! Thank you for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Sept. 21, 2022

Love this app! Super simple and fast to set up. Arianne was super helpful and solved everything I needed in only a few minutes!

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 20, 2022

Great customer service! Pete responded almost immediately and took care of everything within minutes!

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Sept. 20, 2022

I had some issues setting up the app to my liking. Spoke with Pete via chat. He was very helpful and prompt. Excellent service!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 20, 2022

Really looking forward to seeing how well this app works for our store when we launch next month. Thanks Pete for your support.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-star review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to let us know. Cheers, Kevin

5 / 5 Share

Sept. 20, 2022

Pete was great in helping me set this up for my business! Made it really easy and simple. Excellent service! Thank you :)

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

5 / 5 Share

Sept. 20, 2022

This is a great app for adding a pop up. It is very easy to use and customize for your store. Fast and friendly customer support with the app as well.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We greatly appreciate you using the app! Much appreciated, Kevin

5 / 5 Share

Sept. 20, 2022

Special thanks to Therese. Therese was great and prompt in support. made my life so easy and also helped me with feedback to make the website better

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a positive review! 🙌 We're always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Sept. 20, 2022

I just installed this app and can't wait to see all it can do. I just chatted with Paul about removing the rivo branding on the pop up and let me tell you, the customer service was absolutely amazing! I was taken care of right away, no long waits for a response, very helpful, friendly and funny. Thanks so much!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Sept. 20, 2022

I am only just starting to use this app, however if the app is as good as Paul the Rivo team member who assisted me, I'm sure I'll be extremely happy. Paul was friendly, funny, and actioned my enquiry very quickly - he's a great 'face' of Rivo :)

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Sept. 20, 2022

La atención de Paul fue increíble. En menos de 5 minutos había resulto todas mis dudas. Incluso me propuso soluciones geniales que no tenía en mente. Un servicio de lujo y muy profesional. Muchas gracias

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! 😊 Mis mejores deseos, Kevin

5 / 5 Share

Sept. 19, 2022

It is really perfect and meets my need. And the customer service is nice and Lea is very nice to answer and help me figure out the problems.

Store

Usuie

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 19, 2022

Great app so far! Customer support is very helpful right after signing up and was able to help out with setting up certain tools for setting up the email pop-up functionality on our site.

Store

eSkoots

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 19, 2022

I just started using the app but i have gotten great support so far from the chat team. I think i will enjoy using this app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Sept. 19, 2022

Within minutes I had help and info getting started. Paul was amazingly helpful and I am so glad I went with Rivo. Their customer service is second to none.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 18, 2022

So far so good. Therese helped me out when I first installed and I am excited to use it to continue groing my email list!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin