All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2022

I really like that you can get help via the CHAT and they are very willing to give you advice. I worked with Therese and she was great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 18, 2022

I am only just beginning, but I think I will like it a lot due to the support system with Mica alone!

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Sept. 18, 2022

I just started using this app, so far so good. Mica from customer service was super nice and helpful with my query to remove the Rivo branding. I also use their reviews app, which has been working very well. Recomment to all Shopify users.

Store

Kaia

Using app

9 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate you using our app! Thank you so much for the positive feedback and for recommending us to the Shopify community. If you have further questions or need help along the way, just let us know. We're here to help. All the best, Kevin

5 / 5 Share

Sept. 18, 2022

Great customer service and immediate response from the team to help me resolve any issues and add ons

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 17, 2022

Great pop up. Super easy and quick to set up and live help which surprised me! Adjust colors and fonts. Thanks!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 17, 2022

Great customer service! Got good help from Yaci and got all my questions answered. Also the app is user friendly and customizable to your liking!

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are happy that you like our customer support and we are here for you anytime you need us. Much appreciated, Kevin

5 / 5 Share

Sept. 17, 2022

Really really helpful, was supereasy to getting started with everything and they helped instantly when you needed the support. 5/5! Recommended!

Using app

13 minutes

Total reviews

17

Average rating

4.9

Developer Reply

Awesome! Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

Sept. 17, 2022

This is a great app for capturing email subscribers with a pop-up. The service team are incredible, with fast response and action when I need help.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 16, 2022

Super quick and easy to use, lance was very helpful and replied within seconds I'm glad I can finally have an easy pop up to infer customers discounts

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 16, 2022

I downloaded your app and Maria asked me to help. And I must say, I am so pleased said yes. She is so pleasant, very professional and I must say she has an great personal skills, even from behind the keyboard. Since we are all in the service industry, we have to involve some kind of human interaction. No need to say, she is great handling people and smooth in action. Thank you Maria, thank you Rivo!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

Great looking app and the best support! They helped us out straight away and are very responsive. Looking for an app to collect subscribers? This is the app for you! And 100% free :o!

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 16, 2022

Very easy to use and does exactly what it says it does! Customer support is extremely quick and helpful. Highly recommend 5/5 stars.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 16, 2022

this very good app i really like it easy & fast and very kind Support from Rivo team god bless you thank you for creation

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you like our app and support! If you need anything at all just let us know anytime. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 15, 2022

It's great! Installs EZ! Works Great! Very customizable, and easy to use. Awesome customer service too!

Using app

About 1 hour

Total reviews

13

Average rating

4.7

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Sept. 15, 2022

Such a fantastic service from Jel. so fast and helpful. Not easy to find service like this online. Couldn't recommend enough

Store

MUJU

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Sept. 15, 2022

Wow... what an amazing service and an amazing easy to use app.... We are very satisfied with this app, and they always reply quick for every question.

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

5 / 5 Share

Sept. 15, 2022

I love the app because it's user friendly and allowed me to customize my pop up to match my brand. The customer service was very convenient and helpful too.

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Sept. 14, 2022

Just started using the app on a new store of ours. Support off the bat was super quick and helpful. Not many free apps with this level of service so that's a big tick!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Sept. 14, 2022

Very helpful team. Quick response and warm. The product was also feature rich in terms of what we wanted.

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star feedback! These reviews make our day here. 😊 If there's anything else we can do, feel free to let us know. Thanks, Kevin

5 / 5 Share

Sept. 14, 2022

The app is super easy to install, set up and use, and the support team is very friendly and helpful!

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Let us know anytime if you need further help along the way. All the best, Kevin