All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

Great product and great customer service. Very helpful and friendly when chatting with them. A +++++

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

Sept. 14, 2022

The best customer service ever. Pete helped me resolve my concern in a quick and easy manner. Couldn't ask for better support than this. He deserves a raise. If I can only rate his service 10 stars, I certainly would. Thank you, Pete.

Using app

About 13 hours

Total reviews

3

Average rating

4.3

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 13, 2022

Amazing customer support and great features. Can't beat the app's availability and ease of use. Would highly recommend to others!

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Sept. 13, 2022

Very happy with the functionalities of the app so far. Great service from Paul, very quick and clear help. Keep up the good work!

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5-Star review! Your positive feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Best regards, Kevin

5 / 5 Share

Sept. 13, 2022

Very good app and reactive support :) he answered all my questions and helped me to do some manipulations

Using app

28 minutes

Total reviews

6

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 13, 2022

I used to this app to help my store gain more customers. My entire experience has been above average. I ran into a problem with the app but Paul from customer service fixed it immediately and went above and beyond with helping me. This is hands down the best pop-up app available! Do yourself a favor and download it now! You won't regret it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! 🤩 We're so happy to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 12, 2022

This app by RIVO is user friendly and very reliable. Abbie is excellent and extremely helpful. She provided great customer service and addressed my issues quickly and efficiently. I highly recommend!

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

5 / 5 Share

Sept. 12, 2022

Love the service, quick and efiicient. This is best thing happened to me today. Will surely recommend it to others

Using app

22 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

5 / 5 Share

Sept. 12, 2022

Yaci was really pleasant and helped me out. 5/5, would recommend to friends. She helped solve my problem within minutes.

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 12, 2022

Great customer service so far! Just installed the app and customer service was super friendly and helpful.

Using app

10 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! Thanks so much for installing our app and for the 5-Star review! 🙌 Best regards, Kevin

5 / 5 Share

Sept. 12, 2022

Great customer service. Love it with quick responses and helpful assistance. Recommend it to those who need its functions. Perfect experience!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service. Thank you so much for leaving a positive feedback and for the 5-star review! Cheers, Kevin

5 / 5 Share

Sept. 11, 2022

Tolle App, sie ist super easy einzurichten, außerdem ist der Support nett und bietet schnelle Hilfe

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Ihre freundlichen Worte werden sehr geschätzt! 🤩 Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Alles Gute, Kevin

5 / 5 Share

Sept. 10, 2022

I recently launched my new Shopify store to sell my handcrafted products. I'm OK with technology, but I'd rather spend my time working on my craft, so I look for partners to help me run a great site. Rivo's product are great, but more importantly, the support I received from Lance was incredible! He was friendly, thoughtful, and helped me get two Rivo apps running on my store with no hassle. Thanks for your care and help, Lance!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 10, 2022

I received super quick, great Customer Support. This App is Free . I highly recommended, this app helps me capture customer emails efficiently.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Sept. 10, 2022

Lance was great, fast and communicated with me to address my question. Thanks so much for your fast response. I appreciate your help.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

Great app. Nice and simple layout and very user friendly to use. I contacted Lance from the support team. Lance solved my query super quickly and also provided some insights on my store layout and a couple of suggestions regarding how to further customise the store. Would definitely recommend anyone who is looking for a pop up banner.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and customer service! Thank you for recommending us to the community, and your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 9, 2022

The Customer service for the app is really great. I had Maria as my customer support, She pointed out one small mistake that I should change for the web. which is really helpful. Thanks.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support. Thank you so much for leaving a positive 5-star review! Let us know anytime if questions arise or if we can help along the way. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 9, 2022

I just setup the app and ask a few simply questions on the help chat. I think the app is very good and the customer support was great. I appreciated the help, fast response and a great app.

Using app

31 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. Best wishes, Kevin

5 / 5 Share

Sept. 9, 2022

Easy to use and set up and one of the few free apps available and a must-have for all shops, Alex was fast at responding to all my questions THANKS!

Store

Rothley

Using app

13 minutes

Total reviews

5

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

Rivo is really user friendly and there is a lot of section for personalizing your popups! Also customer service is really nice, helpful and friendly. Lance helped me about couple of my questions. It was such a good experience. I would absolutely recommend this app.

Store

Lilco

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you using our app and are so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin