TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#8,293
All reviews
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Aug. 28, 2022
great service - pete was awesome! I would highly recommend giving it a shot. Very friendly and prompt.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
April 15, 2024
Jamie was very helpful!
Your 5-stars are very much appreciated! 🤩 Thank you so much for the positive feedback and for using our app! Best regards, Kevin
Aug. 26, 2022
I reached out to customer service and Lance was an absolute pleasure to work with. Answered all my questions and got me fixed up in no time.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Aug. 26, 2022
Really fast and useful support from Lance to set up. Now really easy to use this app. Thanks team for your help
Aug. 26, 2022
very helpful and easy to use. chat support was fast and very responsive. great experience so far and would recommend.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Aug. 26, 2022
I just started finding my way around this app and Abbie helped me SO much with awesome insights and little tips about the pop up! I'm really excited to customize the pop up. :)
Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
Aug. 25, 2022
Quick answer and professional support, transparency, great service. 5 stars customer care. Just what I was looking for. Thank you!
Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Aug. 25, 2022
Lance was very helpful in getting my pop up set up. It looks great on my Home Screen. I was able to add my logo as well.
Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Much appreciated, Kevin
Aug. 25, 2022
Nice simple app. Easy set up and looks great. Support from Arianne was spot-on. Keep up the good work.
You are so awesome! Thank you so much for the 5-Stars! 🌟 Much appreciated, Kevin
Aug. 25, 2022
Very easy to set up and use and Abbie in support was so amazing and helpful! Great experience with this app!! Thank you Abbie!!!!!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
Aug. 24, 2022
Great support! Pete was super helpful and provided additional tips to improve my website. The pop up is easy to set up and just right for my needs.
We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
Aug. 24, 2022
Intuitive tool that's easy to set up. However, what I really loved most was the above and beyond customer support! Not only did Abbie from Rivo help me with the couple of requests I had, but she also threw in some extra features for free which I didn't even know I needed. All of it will make the pop-up on my store really pop! Thank you, Rivo and Abbie!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin
Aug. 24, 2022
I had some questions regarding the app, and Abbie was extremely helpful, and even added a tip to add my favicon, which I had forgotten. She answered all my questions, and provided extra links to explain things further. Great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Aug. 24, 2022
Arianne was extremely helpful in allowing us to get the Powered by Rivo popup removed from our site. She was also very personable, I wish all support techs were like her!
We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If there's anything else we can do to help, please let us know. Our team here at Rivo is always happy to assist you. 🙌 Cheers, Kevin
Aug. 24, 2022
AMAZING customer service and a great app! simple and free! Will also be trying out their loyalty app. Thank you!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Aug. 24, 2022
So far so good!! Customer service was most helpful and fast to respond, they answered my questions and concerns and recommended a loyalty program that I will definitely look into! Thanks for making the website pop-up easy to navigate.
Glad you are liking our app and support so far. Thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin
Aug. 23, 2022
Pete was very kind and very helpful. I was very pleased with his service and would highly recommend!
We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin
Aug. 23, 2022
The app is exactly what I was looking for to help me grow my business. Easy to use and configure. Thanks Rivo
Wonderful! We are super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Aug. 23, 2022
I was doing research on email newsletter pop up and saw the wonderful review Rivo has received. I checked it out, chatted with their customer support Abbie and I have to say it was the one of the best service I have received. She not only helped with the initial question but went ahead and offered us a few feedback.
Thanks for installing our app! We are so glad that you are happy with our customer service! 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Aug. 23, 2022
I made a great pop-up in less than 60 seconds and it was incredibly easy. The ability to modify CSS to customize was also great.
Awesome! Thanks so much for using our app! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Cheers, Kevin