All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2022

This app is AWESOME! Lance and Vicky were such a great help. Vicky is very knowledgeable, and helped solved my issues. She even went above and beyond as to give me feedback and some pointers on a few things outside of her job description. This is what I call, TOP NOTCH CUSTOMER SERVICE.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 5, 2022

This app is very great and I really recommend it. The customer service is excellent and Alex is brilliant. Thank you very much for everything.

Using app

About 22 hours

Total reviews

6

Average rating

5.0

Developer Reply

So thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

Aug. 4, 2022

I've just downloaded it but so far it's been great. The customer service seems fantastic so far. Looking forward to trying out the features.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for installing our app and for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If there's anything else we can help you with, feel free to reach out to us anytime! Best regards, Kevin

5 / 5 Share

Aug. 4, 2022

Alex was amazing, give her a raise! This email thing really works. Customer service is great and super fast

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 😍 Thanks so much for the 5-stars, and your wonderful feedback is very much appreciated! 🍻 Cheers, Kevin

5 / 5 Share

Aug. 3, 2022

Customer support (Ryan) was helpful, friendly and professional. Made everything very easy and it was a breeze!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Aug. 3, 2022

Amazing and very friendly support. The app is awesome and it works super good. I love the dashboard design.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 2, 2022

I'm using this app to create a pop-up window to get customer's emails and give them a discount. I like that you can link it to a discount code you make in Shopify. I also like how you can customize the colors to match your store's theme as well as add a logo.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! Please let us know if ever you need help along the way. Our team is always here to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 2, 2022

I use this app, it helps with pop ups. Love it, really helpful, easy to use. support is awesome fast

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that you love using our app! 🤩 Thank you for your positive feedback and 5-star review! Best regards, Kevin

5 / 5 Share

Aug. 2, 2022

A very nice and user-friendly app created by Rivo, had a great experience also with the support, was very helpful, and was quick to act!

Store

Corkin

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 2, 2022

The app is working great so far. Thank you so much Arianne for helping me set up the app! 10/10!!!!!

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 2, 2022

Paul was absolutely amazing! Super friendly, extremely helpful, 10/10 service! Highly recommend him if you can get him <3

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

5 / 5 Share

Aug. 2, 2022

Great support - Paul was amazing. Both as a therapist and tech support to get my inquiry resolved for the app. Will be testing full functionality soon.

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 1, 2022

Love it! This app is easy to use and Lance was a great help. Quick and responsive customer service team.

Using app

30 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Aug. 1, 2022

it was a very happy and fruitful chat with the customr service. They really do care about customers and can solve the problem immediately. The best customer service i met sofar. 1000% recommend!:)

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Aug. 1, 2022

Super Support. Schnelle Hilfe. Im Chat immer erreichbar. Die Integration der App ist leicht zu verstehen und sehr übersichtlich. immer wieder gerne :) Moderne Layouts.

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Schön, dass Sie unsere App und unseren Support lieben! 🙌 Vielen Dank für die wunderbare Bewertung, und wir wissen es wirklich zu schätzen, dass Sie uns helfen, das Wort über uns zu teilen! Prost 🥃 auf den Erfolg für Sie und Ihr Unternehmen! Alles Gute, Kevin

5 / 5 Share

Aug. 1, 2022

The app looks amazing for email pop-ups to collect much needed customer information for marketing. Paul was amazing help on the chat function, fast, efficient and very friendly. He also added some more functionality for free. Love it!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Aug. 1, 2022

Love this app, and the team support was very nice. At the same time the app is very easy to use. Recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

July 31, 2022

Amazing customer service!!! very attentive! this app was exactly what I was looking for! thanks again RIVO TEAM!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

July 31, 2022

Nice and awesome app. Very simple to use and wonderful customer service. I definitely suggest this app.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

July 31, 2022

I'm just starting with the App and my initial test is whether can I get help. Indeed I did, it was helpful and friendly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin