All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2022

Amazing customer service, very fast resposne and perfectly working app. Would recommend to anyone who wants to add nice customisable pop up to their shop!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

July 30, 2022

Amazing app. Also chatting with Vicky was really helpful and great person. Trust me they are really good app. It helps a lot for small business running

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 30, 2022

Vicky was very nice and helpful. She was taking her time to go through the process of trying to create my store the right way.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

July 30, 2022

This is really great and I enjoyed using the App Highly recommend. I used the App for pop up and it was great using it

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

July 29, 2022

Rivo's Email Pop-Up Application has been a great addition to our website. It's quick and easy to set up, and the response time is excellent. We've been very impressed with Rivo's customer service as well. They're always quick to respond to any questions or concerns we have. We would highly recommend Rivo's Email Pop-Up Application to any business looking for a reliable and user-friendly way to collect email addresses from their website visitors. Thanks Rivo!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

July 29, 2022

Rivo Email Pop-Up is one of the most professional and quick response tools I've ever used. Not only does it provide an opt-in form on your website, but it also allows you to customize the colors, fonts, and layout of the form to match your brand.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

July 29, 2022

Vicky is awesome! She helped me solve some problems I was having with the speed at which the popup background image appeared. She also recommended some things for my website which I had not even thought of and it has been an excellent help not to mention that it has made the website look better.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 29, 2022

Perfekter Support von Lance. Pop-Up habe ich eingerichtet, war auf den ersten Blick sehr einfach - werde jetzt sehen, wie es sich im Alltag schlägt und ggf. erneut berichten

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie mit unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

5 / 5 Share

July 29, 2022

Very Good experience chatting with Lance ! They removed the "Powerd by Rivo" text within few minutes.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

July 29, 2022

Just used the chat to get some help with the app and I was so positively surprised how fast I got a response, and Alex was extremely helpful and nice, so refreshing to see such good customer service & I cant believe that this app is FREE!! Would recommend to anyone, so simple and easy to use <3

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 29, 2022

The app is super easy to use and setup. A big thank you to Alex for your fantastic, quick and kind support. :)

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

July 29, 2022

App Works Great! Very happy with the support as well. Prompt service and easy to use. Great work Rivo

Using app

7 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

5 / 5 Share

July 28, 2022

Quick service, great customer experience, and gave me a bit of encouragement too! Can't recommend enough!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! ✨ Thank you so much for the positive review and for recommending us to the Shopify community! We are always here for you if you ever need anything! Cheers, Kevin

5 / 5 Share

July 28, 2022

Very easy to set up and launch. Everything is easy to customize, which I appreciate. Highly recommend!

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

July 28, 2022

Muy buena atención, buena comunicación y ayuda del equipo. Excelente app! Muchas gracias. Saludos cordiales

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. 🌟 Gracias Kevin

5 / 5 Share

July 28, 2022

So far it has been very easy to navigate. Arianne with customer service was incredibly helpful and to top it all off, very kind! Wonderful experience all around.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 28, 2022

Alex was incredibly helpful in assisting me to set up the App. She was polite, friendly and professional and even made sure to grant me some special features as an extra which made me feel special and valued as a customer.

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our services. Thank you for leaving such a wonderful review, and we greatly appreciate you using our app! 🍻 Cheers, Kevin

5 / 5 Share

July 27, 2022

The customer service is so good like 11/10! I would recommend this app to anyone who's opening a store.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

July 27, 2022

El soporte al cliente es extraordinario, muy profesional, amable y eficiente al aclarar todas mis dudas y ademas me proporciono sugerencias importantes para mi tienda online... Pete de los mejores agentes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

¡Tu reseña significa mucho para nosotros! Siempre estamos felices de ayudar en todo lo que podamos y estamos disponibles en cualquier momento. ¡Muchas gracias por 5 estrellas! 🌟 Saludos, Kevin

5 / 5 Share

July 27, 2022

Pete was great to talk to - very helpful, friendly and VERY efficient. 100% rate this app, and Pete too. ^_^

Using app

35 minutes

Total reviews

7

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our app and customer support! We're always striving to top your expectations and love the feedback! Thanks, Kevin